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July 2024 by Jessica Padilla
The manager at this location is just as rude as the employees! I have been shopping to this dollar tree for years!! I go a few times a week my kid loves to go to get his hot wheels and what not. I personally love the store I have always hated the customer service but today was the last straw the cashier George decided that it was okay to yell at my kid I told him "don't yell I my kid" my kid threw something my son is 3 and that did not hit George I told my kid to stop but that guy kept telling my kid stuff after I told him multiple times to not yell at my kid the manager is in the background just listening to the way this guy is treating us but instead tell us to never come back. They need new personal for sure or retraining.
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July 2024 by Hemant Patil
Surprisingly all counters were closed for several minutes with 4-5 people waiting for cashier to open at-least one. Reason we got was shift change which seems odd because you just left the whole store open without any representative.
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June 2024 by ocean wonderful
the store closes at 8.50 pm ?
I don't recommend this store)
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June 2024 by Dan Don
Please change the opening hours because the store is closed at 20:45-50
Although it should close at 21:00
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May 2024 by Kelsey Breiter
Not open with hours listen online. I’ve tried to visit this location multiple times and I check before I leave that the hours listed says it’s open, but once I arrive it’s always closed.
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May 2024 by Mackenzie Rayne Newman
I am extremely disappointed and disgusted with how the manager acted at the store, she proceeded to tell a mother that she was a “trash mom” and that she’s lucky she was working. Every time I’ve been in the store this lady has been extremely rude and act like she doesn’t wanna be here. I’ve never experienced seen anything like this in my life. The mangers name was Shanda.
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April 2024 by anthony mendoza
Excellent service
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April 2024 by patricia irish
My credit card wouldn't work and the cashier was so rude to me. I offered to take things off or void it all together. She was very vocal about how her line was backed up and she can't do that. Embarrassed me to death.
To the cashier Sandra.. Ma'am , maybe you shouldn't be in retail. Obviously you have never been in that kind of situation with all eyes on you. Try to be a tad understanding and have a little class about the situation. The only thing else I can say is WOW.
Thank you to the gentleman behind me who paid for it for me. You saved me from such a humiliating situation and I'm very grateful I will definitely pay it forward .
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March 2024 by princess a.
Alejandra was our cashier today. I was already uncomfortable having to pay in change but it was all I had. I needed to get some groceries the total came to $11.80 cents and before going to the register I walked back and forth the front waiting for lines to get down until there was no one in line. I walked up to Alejandra register placed everything down I pre counted my change I had. Because since I knew I was paying in change I didn't want to take up to much of the cashiers time and if anyone else time if anyone came behind me. I quickly organized my coins on the counter and section them to make it easy for her to count. Before she started to scan everything she asked me if I'm paying all in changed and I replied "yes, I'm sorry" she sighed and started scanning after the transaction she asked me that "the next time I come in if I can go to the bank before coming to the store because she is not a bank" I was already embarrassed having to pay for my groceries in change and her saying this to me after my transaction felt totally unnecessary and uncalled for especially since this was all I had.
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February 2024 by Te'onna Adams
They always have people that are happy to help. The store is organized and they always have balloons/helium.
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February 2024 by Nancy T
Said Store manager women was strange screaming yelling not behaviour and not professional employer guy was follow up here wring comments too .Not to recommend this dollar tree storeBad !!!
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February 2024 by Jennifer Norton
The cashier who was working tonight, 1/12, was extremely rude. I was looking for a specific item but didn’t find it and grabbed a few random things and went up to pay. One of the things I got was a pair of socks. I had a total of 3 things and the total came up to $5 and some change. I looked down and realized there were 2 pairs of socks. I said “oh I just need one of these, I didn’t realize they were stuck together”. This woman sighed the most annoyed sigh on the planet like it was the biggest hassle in the world to take an item off of my transaction. I was so stunned I stood there with the socks in my hand and apologized and said “you don’t have to sigh at me. I didn’t realize they were stuck together”. She then looked like she didn’t know how to remove an item and I was still so stunned I was holding the socks in my hand and she ripped them out of my hand, screamed “okay” and slammed them down onto the counter. I work in customer service and this is not it. After I paid and scrambled to put my card away and grab my items as quickly as I could to get away from this horrible human being, she started laughing at me. This put me over the edge and I did swear at her, and she thanked me for calling her a name. This woman needs to be retrained or put in a non customer service position. Working in retail, I know that employees are hard to find, but customers are going to be really hard to find with that woman working there.
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February 2024 by Joy Seidu
Was fine
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January 2024 by Annie R.
This use to be a well loved Bartel store for many years and the fact that a clean well maintained store is now dirty and unkept is sad. They also have a very rude and unqualified associate that should not be any where near a customer service job. If they can't fire her at least they should give her some training on how to treat other people including customers. She obviously has no kindness and consideration for others. She's absolutely the worse person for this job. I believe her name is Tracy. I know all about customer service because I have worked and trained others in this field for most of my life. I have also been a manager and if I had a store that was this dirty I would be getting my workers up and moving to clean up and keep it clean. When you see this attitude in workers it's because they are lazy and not doing their job. It also shows a manager that is lazy and takes no pride in the company they work for or the store they manage. The first thing I would do is fire this bad associate. The manager would not be far behind. Good customer service skills can be learned but someone who has no people skills is racist and pulls their pants down on the store floor is not acceptable for any customer service position. Get it together DOLLAR STORE! Fix your poor management issues and make sure your store hires qualified well mannered and skilled personnel! Customer service is exactly what it's called.......a SERVICE to customers! Keep your stores CLEAN
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December 2023 by Rikki Christjohn
It's a very large dollar tree. Not very tidy but it has a large selection.
