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March 2024 by princess a.
Alejandra was our cashier today. I was already uncomfortable having to pay in change but it was all I had. I needed to get some groceries the total came to $11.80 cents and before going to the register I walked back and forth the front waiting for lines to get down until there was no one in line. I walked up to Alejandra register placed everything down I pre counted my change I had. Because since I knew I was paying in change I didn't want to take up to much of the cashiers time and if anyone else time if anyone came behind me. I quickly organized my coins on the counter and section them to make it easy for her to count. Before she started to scan everything she asked me if I'm paying all in changed and I replied "yes, I'm sorry" she sighed and started scanning after the transaction she asked me that "the next time I come in if I can go to the bank before coming to the store because she is not a bank" I was already embarrassed having to pay for my groceries in change and her saying this to me after my transaction felt totally unnecessary and uncalled for especially since this was all I had.
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February 2024 by Te'onna Adams
They always have people that are happy to help. The store is organized and they always have balloons/helium.
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February 2024 by Nancy T
Said Store manager women was strange screaming yelling not behaviour and not professional employer guy was follow up here wring comments too .Not to recommend this dollar tree storeBad !!!
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February 2024 by Jennifer Norton
The cashier who was working tonight, 1/12, was extremely rude. I was looking for a specific item but didn’t find it and grabbed a few random things and went up to pay. One of the things I got was a pair of socks. I had a total of 3 things and the total came up to $5 and some change. I looked down and realized there were 2 pairs of socks. I said “oh I just need one of these, I didn’t realize they were stuck together”. This woman sighed the most annoyed sigh on the planet like it was the biggest hassle in the world to take an item off of my transaction. I was so stunned I stood there with the socks in my hand and apologized and said “you don’t have to sigh at me. I didn’t realize they were stuck together”. She then looked like she didn’t know how to remove an item and I was still so stunned I was holding the socks in my hand and she ripped them out of my hand, screamed “okay” and slammed them down onto the counter. I work in customer service and this is not it. After I paid and scrambled to put my card away and grab my items as quickly as I could to get away from this horrible human being, she started laughing at me. This put me over the edge and I did swear at her, and she thanked me for calling her a name. This woman needs to be retrained or put in a non customer service position. Working in retail, I know that employees are hard to find, but customers are going to be really hard to find with that woman working there.
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February 2024 by Joy Seidu
Was fine
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January 2024 by Annie R.
This use to be a well loved Bartel store for many years and the fact that a clean well maintained store is now dirty and unkept is sad. They also have a very rude and unqualified associate that should not be any where near a customer service job. If they can't fire her at least they should give her some training on how to treat other people including customers. She obviously has no kindness and consideration for others. She's absolutely the worse person for this job. I believe her name is Tracy. I know all about customer service because I have worked and trained others in this field for most of my life. I have also been a manager and if I had a store that was this dirty I would be getting my workers up and moving to clean up and keep it clean. When you see this attitude in workers it's because they are lazy and not doing their job. It also shows a manager that is lazy and takes no pride in the company they work for or the store they manage. The first thing I would do is fire this bad associate. The manager would not be far behind. Good customer service skills can be learned but someone who has no people skills is racist and pulls their pants down on the store floor is not acceptable for any customer service position. Get it together DOLLAR STORE! Fix your poor management issues and make sure your store hires qualified well mannered and skilled personnel! Customer service is exactly what it's called.......a SERVICE to customers! Keep your stores CLEAN
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December 2023 by Rikki Christjohn
It's a very large dollar tree. Not very tidy but it has a large selection.
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October 2023 by Tosha Sheppard
Can't ever do prepaid reloads it's like one person that ever knows how's to do this an lately that one person that typically helps me wasn't there or hasn't been there so of course the employee was asking me if I was sure if I could do this here I'm like speakless an said ugh yea in fact I would come multiple times a week some times to load money on my card so how on earth am I the only customer that wants or needs to do a prepaid reload blows my mind freaking crazy
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October 2023 by Erhan Pekince
Incredibly rude employees and a terrible place. The employees are very bad. They don't help at all and always have sullen faces. I don't understand how such a bad place is still open.
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September 2023 by Jana Malone Duffee-Braun
This store is awful! The employees weren’t very customer friendly either and it truly shows by the appearance of the shelves. The ac wasn’t working either. I will be contacting Dollar Tree corporate. Big businesses such as Dollar Tree should take better care of their employees and their facilities. Unacceptable!
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September 2023 by Тоma Meteliuk
the store is good, a lot of cheap various goods, kitchen and also for children,but often the shops are a mess but all the cashiers I meet are very nice and polite?
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August 2023 by Monica K.
If I could give zero stars I would. When we first entered the store an employee had their pants unzipped and down and was complaining about something "down there" itching. (We later found out her name is Tracy). She was showing "it" to a coworker. Not only was this unprofessional and HIGHLY inappropriate to see as an adult but seeing as there were also minors in the store it was BAFFLING! I tried to avoid having her as a cashier because of seeing this, but seeing as there were only a few employees in the store it wasn't possible. When I checked out, she asked me to unload my hand cart (no big deal) and I did. After I had unloaded it, she said thank you and turned away. Before I could respond she very rudely said "THANK YOU!" Louder and with a lot more attitude and rolled her eyes. At that point it was very tempting to leave the store and not purchase anything because it was just not worth being treated so poorly and seeing her unprofessional behavior and attitude. However, I desperately needed what I was purchasing. The rest of the encounter wasn't anymore pleasant, needless to say I will not be returning.
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August 2023 by Sara McCarter-Vought
Nice employees are not the most organized but they have stuff at that particular store that I haven't seen at other stores! And $? quality on there products have gone up significantly over the last year!
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July 2023 by Amyyy F
I just cant help myself, EVERY single time i shop here i always end up buying way more than i need, i think i have a shopping problem here :-) lol
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July 2023 by Wilman S.
I literally walked to the door at 8:50 stars and close 9. I was just trying to buy juice for my nephew the stores close in 10 minutes and they wouldn't let me come inside because you're trying to go home early that's not my problem you have a job I will never come to the dollar tree again and trust me the stores a piece of shit. just close down