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February 2024 by Via Thorne
They don't price match with other stores.
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December 2023 by Priyamvadha Sivakumar
Horrible customer service- We are a DSW VIP member. We liked a running shoe at this store which had only one pair in the color we wanted. This pair was soiled both at the back and the sides. The customer rep at the cashier was point blank rude and refused to acknowledge and said some damage is expected by default so we decided to take our business due to the subpar customer experience.
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December 2023 by Kathryn Weller
Came in at closing found what I needed and was out in under ten minutes.
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December 2023 by Mariah
Store is closed until further notice with no instructions on how I can pickup my shoes(for work) that were delivered to the store, extremely frustrating!!
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December 2023 by Melissa Hanrion
Zero customer service, they only put out one shoe so they need go to the back to get the other half, Which I 100% understand. They kept telling me they didn’t have my size, and refused to check the back, even though they would have gone to the back to get the other half of the boot I was going to buy if they didn’t have the size of the one I actually wanted that was not in the sales floor. The boot I was looking for is available online for in store pick up right away at that store. I should of became a Karen and made her day as bad as she made mine by leaving without my boots I wanted. Lost a customer for life.
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December 2023 by Mars
I always find what I need super fast and at good price. Alyssa even caught there were discounts that had not been applied. The transaction was super smooth and it made my day to get to splurge without breaking the bank.
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December 2023 by Tabia Simone
Nice shoes but I feel like there's more boot selections at another DSW.
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December 2023 by Jo Taylor
Very good customer help very nice product
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November 2023 by Martha Knop
Excellent customer service at this store!
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November 2023 by S. B. (CALLTHEZOO)
I drove 30 miles to this location because the website said they had some rain boots my daughter needed the next day and when got there I looked all over the store and they told me the "probably" didn't have them.
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October 2023 by James A. Loaris Jr.
I had a fantastic experience at DSW Designer Shoes! The staff was incredibly friendly and helpful, making our shopping trip enjoyable. We ended up purchasing two pairs of shoes, and we're delighted with our choices. The excellent service definitely made a positive impression on us.
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October 2023 by S. B. (Brodland)
I drove 30 miles to this location because the website said they had some rain boots my daughter needed the next day and when got there I looked all over the store and they told me the "probably" didn't have them.
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October 2023 by Marlow Harris
I love DSW. They’ve got a great selection of shoes and you can try them on at your leisure instead of having a sales person come back-and-forth back-and-forth to put your shoes on for you. If they don’t have what you want in your size, you can order online and then if they don’t fit, return them to the store with no shipping fee. They also have a frequent buyers club and get great discounts. I love it!
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August 2023 by Last One
A good store if you can find shoes you want in the size you need.
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July 2023 by Steve Ruhl
OK place. They are getting better at customer service. Scaring people working there sometimes! Store is dirty.
