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December 2023 by tina sisco
My car looks like new and it was done in a timely manner. They were all super friendly and professional.
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December 2023 by Renu Suyal
Exceptional service and remarkable craftsmanship! This body shop exemplifies professionalism, from start to finish. Their communication was superb, keeping me informed at every step of the repair process. The quality of work was outstanding my car looks new! What truly stood out was Joe Cueva's dedication and expertise. He ensured everything was done impeccably, going above and beyond to deliver top-notch service. I highly recommend this shop for anyone in need of excellent car repairs!
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August 2023 by Jaclyn Jin
I had a fantastic experience at Gerber Collision & Glass, and it's all thanks to John L Davis! He went above and beyond to repair my car, and I couldn't be happier with the results. Not only did he complete the repairs quickly, but the quality of his work is top-notch.John's expertise and attention to detail truly shine through in his work. My car looks as good as new, and I feel confident in its safety and performance.I also appreciated the excellent customer service I received throughout the process. John's friendly demeanor made the entire experience stress-free.I highly recommend to work with John L Davis at this Gerber Collision & Glass. Thank you, John for repairing my car quickly with quality!Service: Body & Trim
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September 2022 by Scott Blumenfeld
Chris at Gerber was AMAZING. Kept me informed throughout the entire process and instantly came across as a man I could trust getting the job done RIGHT. He reviewed the originally estimate, and did a deep dive into it and handled the job properly and kept everything original on the car. This was not an easy job with the damage done to the vehicle, but it came out looking brand new. I assumed the job was going to take more than 3 months, and they got it done in 3.5 weeks. Highly recommend working with Chris and Josh at the Lynnwood Gerber location off Hwy 99. Thanks fellas (and gals) !! :)Services: Painting
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May 2022 by James I.
Dropped my car off here to have some vandalism repaired about two weeks ago. Now they are telling me they are waiting for the glass company to come install the new windshield. Wait a minute, isn't this Gerber Collision & GLASS ?? Wrong they don't do glass even though it part of their name. False advertisement ?? Don't waster your time here because they will waster yours!
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March 2022 by Brad Vercoutere
Well if you don’t want your car back for a couple of months…this is the place for you. Unbelievable delays…which changed very week…parts not ordered, new parts needed, employees out ill, oh yes…it snowed. That was good for a least a week delay. Stay away…Service: Body & Trim
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August 2021 by Eva Johnson
We needed a rental very quick for a planned out of town trip. Shawn made it work -- yea!! Thank you so very much ... and our car looks great. ?
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August 2021 by Keith G.
This place fortunately fixed my car in a timely manner, but just like a lot of these reviews says. They're communication is horrible. I would double confirm with everything they originally say just to make sure it is in-fact accurate information, and be extra patient. It took 2 months for something to be addressed when it should've taken about 2 weeks. The reviews at other gerber's look much better. I would probably just try a different location. Maybe it'll be a better experience. **Update** Some guy representing Gerber just called me to address my original review and he really just pissed me off! I'm pretty easy going but this place is trash!
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April 2021 by Alexia G.
I had gotten into an accident today and I was pretty shaken up about it, my insurance sent me different shops that I could go to I chose this shop because they could get me in same day for a estimate, I didn't know what to expect walking into the office but I walked in and did some paperwork then he went over some insurance information with me after that we went outside to look at my car Wade was making jokes and making the process better than what I thought it would be. Thanks to Wade for helping me out with questions and concerns that I had and making my mom and I comfortable during the process. I'd highly recommend going to see Wade for your estimate.
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March 2021 by Rojo Davis
We take our fleet vehicles here. Great service, they answer the phone quickly and don't seem annoyed when called for updates like some other repair shops. Shoutout to Wade for friendly service. We got our van back quickly even with weather delays.
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January 2021 by Delores Brann
Stopped in to get some prices, guy never stood up, acted like I was bothering him. Told him I'd like to know what a paint job would cost, lower price, still while he is sitting at desk, said, $8000. Minimum, I should go to Maaco they can give lower price. He said they only do life time work. Then he grabs his vape and stands up, like okay we are done. I thanked him and walked out. Worst customer service ever.I own a 31 year old truck, better customer service, he might have sold me. He never even looked at my truck or anything.I will Not recommend Gerber to friends or family.
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September 2020 by Mary September
Prompt, friendly service. Good price. They listened to me!
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August 2020 by Glen Houghton
I took my 2019 Chevy Silverado Duramax that had been hit,the dent was about the size of a silver dollar.I meet with the estimator Wade on 8/17/20 gave me the estimate and I took it in on Wednesday 8/19/20 and was told it would be ready on friday the 21st.I got a call from Wade saying my truck was ready.Wade and the whole crew and office staff exceeded my expectations.The truck was beautiful and could not tell it had been damaged.I will recomend Gerber collision and glass to any one in need of auto repair.
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August 2020 by Tomader Tawfik
They did an excellent job in very good times and they have very good customer service
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June 2020 by Levi Nelson
I have a locking gas lid and I didn't want to give it to them the key for it, but the next day they call me saying they need it. So I drop it off EXACTLY AS INSTRUCTED, and they lose it! So now I have to spend my time and gas to have them fix something they lost. They even had the nerve to even ask if i dropped off the key. They did awesome on my car, I wont lie about that but yall need to work on your customer service.
