This Great Floors location has closed

5501 196th Pl SW, Lynnwood WA 98036

About Great Floors

Great Floors is a flooring business known for its wide selection of flooring and finish materials, including laminate and LVP options. Customers appreciate the competitive pricing and the knowledgeable staff, particularly the Assistant Manager, who has trade experience. Many reviews highlight the positive experiences with sales representatives, who are attentive and helpful in guiding customers to the right products. The installation teams are often praised for their professionalism, efficiency, and dedication to keeping workspaces clean during projects. However, some customers have expressed disappointment with the return policy, which does not allow returns of full boxes classified as "special orders." Despite this, customers have reported outstanding service from the staff, with many recommending Great Floors for future projects. The business is noted for its commitment to customer satisfaction, with staff members willing to go above and beyond, including tracking down hard-to-find items and providing cost-saving solutions. Overall, Great Floors is recognized for its excellent customer service and quality installations, making it a reliable choice for flooring needs.