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January 2024 by C
Camille is amazing stylist!Chandelle
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October 2023 by Candied Olives
Paula was great! I got a less than perfect cut elsewhere yesterday. She listened, asked questions about the pics I had & gave me exactly the cut I wanted plus great conversation. I will definitely be going back!Services: Shampoo & conditioning
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September 2023 by Marion
I was looking for a new stylist and booked with Alyssa. She did a wonderful job on my color! It looks very natural and I'm delighted with her effort in coloring and styling to ensure I walked out feeling good! I'm definitely returning to Alyssa and would highly recommend this talented woman!
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September 2023 by Melodie Hernandez
Wished it hadn't taken so long. Great cuts and cor
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July 2023 by Bek R
Lisa was wonderful for my daughter's wash & style. My daughter has thick curly hair and wanted it blown out & straightened. Lisa easy to talk to, recommended me some awesome product to combat frizz this summer, and was happy to answer any hair question I had. After seeing her handle the person I love the most in the world with such care, I want to have her bless me with her amazing skill too (and I'm sooo picky about my hair).Also worth mentioning, my mother and my daughter have both seen Chi in the past for multiple hair services and they adore him as well! JCP salon is not to be slept on!
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June 2023 by N K
Worst hair bleaching and customer service experience ever!I had my hair bleached, toned and roots touched-up by ANA last week on Wednesday, the next day I still had dark brown roots and other areas of dark brown hair growth obviously not touched by the bleach at all! They didn't grow overnight! She obviously missed a bunch of spots! I went back there on Friday to complain about the terrible job ANA did! I even showed them the dark roots. They said that they would re-do it at no charge, scheduled me for the following week. Today was the day of my re-do appointment at 3:30pm, ANA herself started texting me on my cell phone around 12pm today, asking for pictures of my hair?! And then she asked me if I could come in early, I said that I could be there around 2:30pm, then she texted me back saying that she can't see me today because she has to leave work early!!! I decided to go to the salon and talk to them, and then I found by the manager of the salon that ANA is not leaving work early! So ANA lied to me. Very unprofessional behavior to say the least! And then the manager proceeds to tell me along with another stylist that my hair is fine and they will not re-do it!!! I kept telling them that my roots were still dark brown the next day, they didn't believe me, they basically called me a liar! They also kept making fun of my complaint and making me feel totally stupid. The manager is completely unprofessional and inconsiderate. She did everything she could to make me feel worse about the situation. I walked over to Gene Juarez after I left JC Penney, and discussed what happened to my hair with their hair bleaching specialists, they said that I should not have had dark brown roots the next day, they said that JC Penney stylist obviously did not bleach my roots! If you decide to go this place, do not see ANA, and know that if you have any problems with them, they will just come up with every stupid reason to avoid helping you. Customer satisfaction and care do not mean anything at this JC Penney salon!
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May 2023 by Jesse Zesbaugh
Great service and a decent price. Kim really took care of he. Did a hair wash and shampoo.
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May 2023 by Kathy Armistead
1st haircut in 30 years very happy with the results of my haircut ?Service: Haircut
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May 2023 by Jacquelyn Curnutt
Tessa Rice, gave me a great hair cut,I just love her!
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May 2023 by James Sarpy
Great place to visit one of the best stylists in WA.
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February 2023 by Duaa almtowaq
The lady’s are beyond amazing and helpful. I popped in and they got me an appointment immediately. Visa did an amazing job. I highly recommend this salon the staff and the service was really good. Will for sure recommend it to others.Services: Balayage
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February 2023 by Rachel LaRoche
I see Kim. She is delightful and always listens to how I want my hair to look, then accomplishes it! I and very pleased with this salon.
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September 2022 by Donna F.
A big shout out to Nikki who gave me the best cut I've had in years!!! She was a good listener and really understood what I wanted. Very pleasant, professional and knowledgeable. Thanks!!
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May 2022 by Bonnie Piersall
went to the salon, Chi did an excellent job.
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October 2021 by Osce Robertson
Love Chi