-
March 2024 by Guixu L.
Bad service, bad attitude. Only one stuff on the second floor, the stuff knows nothing about the "deals" you need to take care of how much you pay, and you need to argue with the cashier to get the deal price. The manger never says apologize for the not professional behavior and want the security guy to kick me out.
-
February 2024 by L R.
Horrible cashier near mall entrance. I love to shop at JCPenney before Covid. Recently, when I wanted to check out, I figured out my item was clearance and it will not work with coupon, so I change my mind and want to look another item for coupon. The cashier didn't allow me to carry back the items, she hold them and force me to look the item I want and back to her. I felt this cashier very rude. She kept dismiss me when I asked question.
-
February 2024 by PamFmaN
It is what it is.
-
February 2024 by Matt M.
You guys deserve to be left in the dust. I ordered from your clunky site to support you instead of amazon. But when I clicked shipping addy is the same as billing it SWITCHED MY ZIP CODE sure ya took my money but sent my order to a DIFFERENT ADDRESS. Terrible site, even worse service.
-
February 2024 by Aaron Hawkins
JCPenney's is doing excellent way better than Macy's
-
February 2024 by Lauren B.
Mánager Ashley came over, removed the price sticker on the blouse I was buying add put in a random, almost tripled price- not for the same item without saying anything. I asked where the sticker went and why she wouldn't honor the sticker price of the item that was clearly a return. She said she would give me a coupon but the charge was still twice the sticker price. No thanks.
-
February 2024 by Anne Ostrom
Great sales, regular prices are a little high.
-
February 2024 by Susan Mcclinton
First time trying out the hair salon. Staff are very friendly and attentive. As soon as I walked in the door someone was there to help me. While I was waiting as I was early for my appointment, two other members of staff came and asked if I was being helped. Was very pleased with my hair stylist, she asked me plenty of questions to make sure she understood what I wanted and even gave me suggestions on what would look good for me. Overall I am extremely satisfied.
-
February 2024 by Sundaresan Balasubramanian
Premium collections are available at affordable price.
-
February 2024 by Je Pa
Great for kids shopping
-
January 2024 by Lynn Michel
Ordered online to pick up at store. Filled my order quickly and pickup was easy.
-
January 2024 by Boyce Patrick
It was Very Busy, write after Xmas ? there was alot of Sales,, real Good ?
-
December 2023 by C Lovell
Woof. Was looking for the 'old lady' styles of bras that come in the box (now in bags). Completely disorganized on pull out half-broken shelves. Nearest dressing room was closed off and had to wander half the store to find one open. Then walked the rest of it to the mall entrance where the cashiers were. Longish line (expected) but overhead spot lights were badly positioned so they hit your eyes while waiting.
-
December 2023 by Egirl Kalamanani
Messy dressing rooms. Dusty floors and clothes inside the rooms. Good prices. Sales staff somewhat friendly. Racks are somewhat organized.
-
October 2023 by Christine M.
horrible return policy, 1. they don't tell you 60 days, i was under the impression it was 90. that is most stores. i bought a jacket in august for fall, didn't get to try it on and when i did it was just to boxy and looked not good on me. went to return in October and i missed the 60 days by 5 days! wow! not even store credit. just annoying. no wonder they are going out of business