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April 2024 by Sarah G.
Google and their phone says they open at 8am. This is the second time myself, along with 2 or 3 other cars have sat there at 830am and they are not in fact open. Want to call and ask a human their hours? Good luck nobody ever answers the phone.
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April 2024 by Robert M.
Good quality service, my truck is very old and they gave me recommendations on how to extend its life with nothing pushed for sales. Had me out of there under 30 minutes despite getting other services besides oil, and with a car in front of me in line as well.
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April 2024 by Matt Y.
Had very friendly service, fast oil change, toped up all the fluids, checked the lights, and showed me how to turn off the change oil soon light. Will come back again
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April 2024 by Sarah J.
Took me over an hour just to get my oil changed. Originally hopped in the lane with one vehicle ahead of me, then was told to move my car so a nissan could take my place since they were there first. no biggie. My bay was then empty after around 20 minutes & I was about to pull forward until an employee told me to wrap around the lot so the nissan could take my spot once again. Almost 50 minutes of waiting in line. Other locations I have been to were busier with less employees & would only take 30 minutes maximum. The employees were more invested in having conversations with each other than working, which I am not against, but not when there is a long line of people waiting. I feel bad for the people behind me since I know they probably had to wait even longer.
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March 2024 by Barney R.
I went to the 164th Lynnwood when finished i asked them if they did the Vacuum curtesy service and was told the vac machine was not working. After I insisted they do this small curtesy they did the vacuum with the Machine working just fine. The employees were confrontive when I said the Machine looks like it worked just fine. I will never go back to a place like this that treats there clients with complete Dishonest and Rudest manor.
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February 2024 by wj
Good service, reservation required
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February 2024 by Eric Oken
My Tech Tyler O was fantastic.
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February 2024 by Carmen Hernandez
Very friendly, attentive and fast
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February 2024 by Shelton Stile
Fred was helpful from the start. He took care of all my needs. He was courteous and got me in and out and I still had time to grab some breakfast this morning before going to work. I had to leave a review for the superior service. Thank You Fred!!! ?
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February 2024 by Alicia Smith
Fast and friendly. The boys always make me smile. ?
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February 2024 by CR Bassman
The last time I got my oil changed, they over tightened the drain bolt so much that I stripped the bolt head trying to remove it on my own. In an effort to try and save money, I decided to do my own oil change, and I discovered this bolt problem after I had bought all my supplies and started the work. I took it to this location to address the issue, as I had previously only took my vehicle to Jiffy Lube, and it was overdue for an oil change. I told the staff what happened, only to be quoted the same "that will be $118" to change out the oil. I usually like Jiffy Lube, but in this case, there was no attempt at trying to understand the customer. I left after waiting a few minutes in line because I honestly felt like a sucker. I am sitting in my suv with 5 quarts of new oil and a new filter sitting on the passenger seat, that I spent money and time to get, trying to get a fix to an issue THEY caused, and they're telling me to pay the full price without any other explanation. I went to Jiffy Lube in good faith that they would help me out by fixing the bolt issue or maybe considering the money and time I already spent. If they could not just look at the bolt in isolation due to some policy that's fine. At least tell me that and give me the option to decide what to do before quoting me the regular price for an oil change. It was like a slap in the face.
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February 2024 by Dan Bach
Fast and consistant.
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February 2024 by Chris Dime
They offered to fill my tires with air for free when we were in a jam!
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February 2024 by Ty Lockhart
Good crew. Gentleman I spoke with was professional and courteous. Will be back regularly.
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February 2024 by Michael Fedorsha
I always take my vehicles here... They are always on top of things and provide fast professional services. Definitely recommend!