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February 2024 by Angela “Angie”
Great spot for all your crafting needs!
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February 2024 by Adam Wabeke
Lots of retail space, but shelves are often devoid of products.
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February 2024 by J. Scott Fiser
Good help for service. Some stock was unavailable but I found 50% what I was looking for.
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February 2024 by Ирина Белоусова
Large selection of creative products. There are great options for a children's gift.
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February 2024 by Mike Tucker
Staff was friendly and helpful but lines were very long with only one line open. Shelves were empty as well. Its a shame to see another big company put profits above proper staffing levels, the few staff members there were doing their best but it wasn’t enough to keep up.
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January 2024 by Diane Jay
Very good selection of yarn, and at a great price.
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December 2023 by Darian Sands
3 stars because I love JoAnn, and the cashier was friendly and quick with my online order. However, the store was a bit of a mess, poorly stocked and organized, and seemed to be very understaffed... Pretty out of character with my previous experiences at other locations. I hope they turn it around!Edit: After reviewing other locations around Seattle, it seems they all have similar issues. Not sure if it's a whole company thing or a regional issue in the area - the stores in Colorado were always very tidy, well stocked, and usually reasonably staffed.
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November 2023 by Adriana Perry
Ordered online 2 weeks ago. Items never shipped, never arrived. No follow up email sent to let me know my order was canceled right after I placed it. Now the amount I paid is locked in authorization for 30 days! The customer service line was atrocious. Definitely outsourced. I’ve worked in retail, I know there are solutions and a better way of doing business. The irony of their tag line “we’re not happy unless you’re happy.” Well Joann, I am not happy.
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November 2023 by Jenice Porter
Claims they accept competitor's coupons? They don't even honor THEIR OWN COUPONS! They'll show you the reduced total, and then charge you the full amount - and keep half the purchase "by accident". Associates will not help, and are generally rude when you ask why you were charged full price when they said the discounted priced - and won't refund it! Don't bother with this place!
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October 2023 by Alakris Whitelake
Be careful they may charge you for that items that you price check when you are cutting fabric. Today, I was charged $8.99 extra for an item I did not buy. When I came home and checked the bill I realized the extra charge and I felt really stupid for being cheated here.
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October 2023 by Linda Nicholson
I just picked up my art that I had framed by Amelia. I was literally speechless, beautifully done. From choosing the frame and matting to the finished piece Amelia was right there. I can hardly wait to get them hung up. Thank you!!!
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October 2023 by Duncan Reese Walderon
Just bought 2 things but had to leave a review because the clerk "Liz" was very sweet and friendly. She brightened our day
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October 2023 by Kathleen Scurlock
The employees are really helpful... Like other businesses they are apparently understaffed causing long line at the checkout. I accidentally left something in my cart yeah I called spoke with a gentleman who said he found it edible hold on to it for me for pick up the next day.
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October 2023 by Joseph Tan
Teri, store help/staff/person, I don't know their designation, was very helpful. She aided me in selecting the right products for my son's project. Will use them again and again. Thanks, Teri.
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September 2023 by Ashley Richardson
So much awesome things to buy! Joann's always has the best holiday decor and art supplies!
