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March 2024 by Hoby
Overall: Highly disgusted at the store manager, Saber (looks like other people shared similar experience).Story begins: (Sat down after a 5-min tour of the gym using the free pass)Saber (store manager): Here is the pricing for the membership.Me: Could I try out the gym first before deciding?Saber: No, you will need to purchase the membership or pay $20 for a day-pass. It is a promotional day, so free passes don't apply.(He turned to another guy and said loudly): There is nothing free; if you want free, you don't come here.(turned back to me and said): Is money a concern? Another Gym is cheaper. It doesn't offer classes and has more homeless.Me: The free pass said I can try out the gym though. Is that not the case?Saber: No, I can call my boss, but he never picks up. You can wait at the front. It was great chatting with you, please go (stood up and point me to the front door).Although the boss was able to resolve the issue after waiting for 20 minutes, I took Saber's recommendation and joined another gym.Thank you, Saber. I am sure LA Fitness appreciates your outstanding referral service to other gyms!For fairness, Cord (remote GM) and the front desk staff were super nice, and the facility offered the essential machines (quality was on the older end). Just one bad apple called "Saber"...
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March 2024 by Pooja Gandhi
The worst person I have ever met in my life is Saber in this gym. Firstly when I expressed my interest to try 3 days free pass, he bluntly refused that I can't. He literally told me to go to other gyms and not come there, then he stood up and said that he's done talking to me! I was like what just happened! I stood up and started walking to my friend who was working out and suddenly saber again starts yelling at me that I can't go to friend. I was almost crying and then the other front desk guy came in and apologized to me on his behalf and shared that even employees are done with him for his behavior. This new guy offered me to give a tour and dropped me at my friend's place where he was working out. This saber guy is extremely rude and aggressive. It's literally a safety issue to also be around this guy.
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March 2024 by Joey Kim
Good and clean facilityAnd kindness
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March 2024 by Vamsidhar Kavi
My trainer Kyle is excellent. He has motivated me a 50 yr old man who didn't go to the gym in my entire life. It is because of him I've been consistently working out for last 6 months.
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February 2024 by Yuka L
Went there and used the Kids Club on January 17th from 6-7pm. The lady at the kids club was on her phone with Bluetooth earbuds. No checking of who the kid is whatsoever. She even indicated her earbuds to me to tell me she’s on a phonecall. No I don’t want a person who’s supposed to be watching my kid to be on her personal phone call. I want the staff to be not on the phone and paying attention to kids. It’s too bad they get one star because of her as generally staffs nice on this location and I don’t have any other complaints.
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February 2024 by Food and travel
One of the worst experience you will have at this place do not join their membership very rude and dishonest people even after canceling my membership 1 year ago this scammers wants to get money from me very rude people stay away from this place
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February 2024 by Skylee Estby
Won’t be going back to this gym after super disrespectful & hostile treatment from the manager Saber. On my 1st day in as a member too.We were working out in the bike room when he came in & told us to leave. We tried to ask why & said we would clean it up but he just started grabbing our things and aggressively repeating that we had to leave over & over. He refused to acknowledge anything we said from the get go even though we were polite. It was REALLY weirdThen he chucked the mats at the pile and it tumbled over. He started loudly ranting to this employee about us as she cleaned up the mats he threw off the ground. Another employee kept apologizing for his behavior. Seems like he does this a lotAlso there’s like no hand sanitizer and snickers ads in the gym? Idk what’s going on here but I hope the employees find another job
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February 2024 by Marco Verdesca
It's an old club, lockers are not clean and very old. Some equipment breaks often and takes months to repair it.
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February 2024 by CJ Pamintuan
Outstanding gym and Saber was very helpful with helping me get a guest pass to workout with my friends. The equipment is solid and the facility is clean.
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February 2024 by Isaiah X
No Sauna, No Punching Bags, No Towels, Closes at 8pm now (Prev. 24hr, 11pm).
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February 2024 by Kathleen Reed
Friendly, professional people! Very good experience with the personal trainers!
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February 2024 by Austin Nguyen
I'd have to say this is my favorite LA in the local area. Machines are always clean. The staff is incredible. They make me feel welcomed. I'm always greeted with a hello and a goodbye at the end of my workout. I highly recommend this LA over the other in the area.
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January 2024 by Jorge Ruiz
It is a very quiet gym, you always find free equipment to exercise. Does not have a sauna ?
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January 2024 by Steven Carroll
Good, clean gym. Equipment is all functional and good quality. Only thing that prevented me giving 5 stars is that the basketball court only has 2 hoops where other gyms I have been to have the two main court hoops and an extended space for 4 additional hoops on the sides. There is almost always a full-court pickup game going which is awesome if you want a pick-up game, but it leaves minimal opportunity to just get some shots up and work on repetition. Near zero chance after work and on weekends.
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January 2024 by Tex Johnson
As I was showering an employee physically came up to my stall and starting BANGING on the wall next to it yelling at me 10 minutes until the gym closes. I had more than 30 minutes still and even an announcement overhead said 30 minutes. Regardless of the time, physically banging on the stall while someone is trying to wash soap out of their face and demanding you acknowledge while you’re naked was the most disrespectful and disgusting behavior I’ve seen from an employee anywhere.
