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November 2023 by Melissa Miller
DO NOT BUY A CAR FROM THEM! ABSOLUTE SCAM WITH OUR CAR BREAKING DOWN WITHIN 5 HOURS OF PURCHASE!I have never been more disrespected or scammed in my life. My fiance purchased a car YESTERDAY and within a few hours of getting home the car battery died. This morning when we called the dealer, the associate who answered was rude, basically told us sucks for you looks like you need a new battery, told my fiance he was upset for no reason, and hung up on us. Later, after paying over $500 to replace the battery, the check engine light came on. We called back and a different associate refused to give us any information on when the owner would be in, refused to pass on a message, and when we asked again replied with "don't you know what no means".Never have I encountered such unprofessional, sketchy, and disrespectful car dealers who would not own up to the fact they sold us a faulty car or offer any avenue to help us. If I could give 0 stars I would.
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November 2023 by parm 23
I bought a car from them on Friday and the check engine light came on driving home from the dealership. The staff refuses to provide me ANY customer service and the owner has made no efforts to reach out to me to this day despite the car also breaking down and me already paying $500 out of pocket to start the vehicle within 6 hrs of purchase. I hope they can make this right for me but for now, insanely frustrated
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November 2023 by Melissa M.
DO NOT BUY A CAR FROM THEM! ABSOLUTE SCAM WITH OUR CAR BREAKING DOWN WITHIN 5 HOURS OF PURCHASE!I have never been more disrespected or scammed in my life. My fiance purchased a car YESTERDAY and within a few hours of getting home the car battery died. This morning when we called the dealer, the associate who answered was rude, basically told us sucks for you looks like you need a new battery, told my fiance he was upset for no reason, and hung up on us. Later, after paying over $500 to replace the battery, the check engine light came on. We called back and a different associate refused to give us any information on when the owner would be in, refused to pass on a message, and when we asked again replied with "don't you know what no means".Never have I encountered such unprofessional, sketchy, and disrespectful car dealers who would not own up to the fact they sold us a faulty car or offer any avenue to help us. If I could give 0 stars I would.
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October 2023 by Spencer Hezzelwood
I’d recommend this place to anyone looking for a used car, especially a Subaru. Ron was very helpful, informative, and accommodating. I’m very happy with my purchase. I’d go back to Lang Autosports any day.
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October 2023 by Christopher G.
Eric responded to my email promptly and when we got to the lot we didn't feel pressured to buy that day. We test drove a couple of cars and found one we liked but we wanted to visit a few other lots and have lunch. We decided on the Langs lot for purchase upon returning we where met by Ron to finish our purchase ( Eric had a Dr. appt ) . So far we are happy with our vehicle and working with Eric and Ron was a pleasure.
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September 2023 by Alex B
Forthright, knowledgeable and exceedingly accommodating. Ron made the whole process a breeze and was upfront and honest about what car would best fulfill my needs. No pressure to finance through them and, in fact, helped inform me on how the process would work not only on his end but on the bank's end. He also provided contacts for great vehicle service. If they have a car you want on the lot, I say look no further.
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September 2023 by Brenda McDonough
My son was looking for a car and the person who he spoke to was very nice and knowledgeable about the car's. I'd go there for myself, but I'm from PA and this is in Washington State.
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August 2023 by Aliyah F.
my first car buying experience was the absolute best thanks to ron! i had a budget i came in with and he was very accommodating to my needs, very friendly and not a pressure salesman at all. i would definitely recommend this dealership for anyone who is looking for a great used car, nothing crazy expensive or fancy, good mileage and looking to building credit:)
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July 2023 by Florence H.
Shame on me for not doing my due diligence but shame on Lang's for not being upfront when working with a mother and her son trying to find the right car for a young driver. Ron was very personable and friendly but, now looking back, it felt shady that, the entire time we were there, the owner of Lang's was at his desk with his back to us, not turning around once to introduce himself as we were buying a $13,000 car from him. This car was roughly $6000 more than it should have been, based on the Blue Book value that we checked on later, even though the Blue Book value I was shown at the time seemed to align with the price tag. This car looked immaculate for a 2005 with 150,000 miles. However, within the first week, the car stopped while my daughter was driving it to school: in the middle of the road. This was scary and unsafe. When I called back, they either feigned not remembering who I was or didn't actually remember and I was told there was nothing they could do about it or help with. I was then told by my Subaru mechanic, who we've been working with for years and who we trust, that the car was sold off auction and that the brakes, transmission and many other aspects of the car needed work. We have had the car a little more than a month and have already sunk $2000 into it to fix the transmission and brakes. Finally, the lug nuts were locked but we were never given the key. The tires are worn. There will be about $1200 more in costs coming to make it safe enough for my son to drive. Live and learn.
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June 2023 by Lisa S.
Ron was great!! The Lexus RX 450h had some issues but he helped with referrals for repairs 2010 with 162,000 miles to be expected. Great SUV - Thanks Ron, Lisa
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May 2023 by Gabriel Lano
Painless car buying experience. Ron was very helpful. Would shop for a used car here again for sure
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April 2023 by Gustavo Mena
It took me some days to write my review, I recommend Lang Autosports to anyone! We had a really nice service, very kind, supportive with our questions, and it was very quick! At the end in less than 1 hour we already had the car with us!!
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April 2023 by Jane Partida
The salesman’s that always comes out and checks on you is extremely rude, doesn’t see u as a person that’s seeking for car but more like money, he tried to sell a car that had a big problem and he just said that it’s normal which it’s definitely not.Super rude, would not recommend, all their cars are overpriced for their condition
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March 2023 by Melanie Vigh
Ron was amazing. He made the whole process smooth as can be. We've taken our time looking at cars. This is by far the best dealership we've encountered. Ron and the others were all very personable and left us alone without that typical urgent pressure. Ron was also able to answer every question we had easily. It's a local place with local people who aren't out to rip you off. We definitely vouch for Langs Auto Sports as a place with people you can trust.
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February 2023 by Scott Adams
Great experience at Lang Autosports today, helping my daughter buy her first car. Ron was very helpful. He respected our budget and we left the lot with a great car. No complaints whatsoever!