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December 2023 by Peter A.
I was a member of Besthour Kickboxing in Federal Way until the business was purchased by FitTheorem. Since that time of purchase, I can tell you that after being under Besthour, the business has gone downhill and downhill very rapidly. It is unbelievable how quickly the best instructors and Kickboxing around the Puget sound left. The quality of instruction today is weak at best. There are no more quality instructors in federal way. There is no order. The place has become dirty and unkempt. Even though I like the existing structures personally they are not good instructors. I have been going to this gym for over 3 1/2 years, so I feel I can speak truthfully about what I see and feel. Although I am still a member, I am likely going to cancel soon. I can no longer take it. It has been pulling teeth to get scheduling right through their app. It crashes all the time. On Friday early afternoon I called the Kent location and the Federal Way location to ask what was the last class on Friday. No one even until this day as even called me back. There used to be order in the class. For example, when the class ended, people would wipe down their bags and put them straight with the label toward the door. That no longer exist. One of my last classes I took I was the only one to clean the bag. There is no recognition of the possibility of staff infection, or some other Disease. Safety is not practiced. The classes used to be lively, but no more. Classes used to be filled and the last few I have attended two and three people are in the class! I would bet bottom dollar that in the next six months due to many people quitting they will not be in business. The expectation for me is if you paid nearly $2500 a year for a gym you should be able to get $2500 worth of value and work out with proper instruction. Last a few weeks ago, a gentleman called me who purported to say that he understood my feelings when I complained similarly to what I have already written. He posted that he worked at LA Fitness and understood how to run a gym and informed me to trust him, because there will be good changes made in the very near future. Well, I can tell you that it does not exist! This does not exist! I cannot recommend this gym to anyone! I miss the old days with top instructors!
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September 2023 by Shannon J.
I know longer endorse Fitt Thoerem corporation fitness studios. Super sad to share I have given my cancellation notice. The amazing community that supported each other for years is dissolving as the new owner/management continues to destroy what was once awarded the best fitness studio in Kent and Federal Way. Not sure where I will find such a connected community or the most genuine coaches ever BUT it seams Fitt Theorem prefers a "Toxicity model" of bashing their staff and clients. I patiently played devils advocate for a positive transition, until numerous screenshots were shared of their current management privately message others, cancelling members who complain and even lying in messages. We are all sad to leave but we have "Fighter spirit blood" and we plan to find a new community together. Don't go to FT unless you like to pay money, drive to class and find out it's cancelled.
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August 2023 by Irma C.
Great place for a work out! Open everyday w/ multiple time slots. Always clean and stocked.
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August 2023 by Michelle H.
An AWESOME workout and community. Loving the experiences and coaches.
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July 2023 by Mical T.
Beware of their false advertisements on Facebook. The 6 week challenge is not free and actually costs $700. Generally speaking, it's safe to lose 2% body fat per month. So they advertise the challenge as free and promise a refund if you lose 6% body fat - making it impossible to qualify for a refund. They should be reported and shutdown.
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January 2023 by Stephanie A.
Very motivational and caring staff!! Highly energetic fitness routines based on kick boxing principals. Looking forward to the 6 week challenge!!
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December 2022 by Andrew O.
While I wasn't sure what I was getting myself into, kickboxing has been the catalyst to jump start my weight loss and strength training program. The instructors are top notch and the group sessions are a good mix of HITT and kicking and punching the bag.
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September 2022 by Nia S.
I came across one of the ads on Facebook and decided to join. Best decision ever. I had tried everything to lose my weight and only this worked so far! The instructors are amazing and the classes are so full of energy!!! Love it
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August 2021 by Kay R.
I'm not that person who hands out five stars everywhere I go, but this place blows me away! The positivity, the options, the kindness and the motivation that comes from this young team is what keeps me inspired! All fitness levels are welcomed, encouraged and made to feel like we belong. Also the sweatiest most invigorating workout, every time!
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May 2021 by Jewel C.
Be careful when you purchase classes or become a member here. I had 112 classes and I put my classcard membership on hold due to pregnancy in 2019 and covid in 2020, they didn't say anything about there is a due date for this "hold". Now when I want to resume my membership they just told me they can only honor 17 classes (out of 112) as credits for me to purchase their new membership. Way to steal money! FYI. It took them 1.5 months to answer my questions about resuming my membership. I had to send an email every two weeks to remind them to give me an update! So shady.
