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February 2024 by TB B
Extremely rude!!
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February 2024 by Mejia Linda
They helped me get a new phone!! The Store was Clean. Faisal is a Great rep!!
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February 2024 by Elizabeth Silva
Super bad service, I went today to activate my iPad and the guy who was serving told me that it couldn't be activated unless I had bought it there, I had to go to another branch and it was possible! They don't want to work ?
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February 2024 by Florence Muga
Faisal Is the best rep, highly recommended this store. Best experience so far
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January 2024 by Belle Nelson
Very helpful
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December 2023 by Zander Laird
Faisal was a consummate professional and a technical wizard. I hope to do business with him again
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November 2023 by Lisa Noel
Couldn't get what we need d to be done/ fixed in store or over the phone
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October 2023 by Lorelai G
Super friendly, fast and efficient!
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April 2023 by Andrea Sikes
My buddy Fernando saved the day! I had does my phone for the last time and could not do anything with it. He got me a new device at a good price. He and his buddy who I can't recall his name were very knowledgeable and made me laugh!! Thanks guys for your help!!
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April 2023 by Jordan Misquez
This is a nicest Metro PCS in the area. The lady Janae who is working was all alone and she went above to help us get new tablets for our son and showed him how to use tic tok with a busy store.
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March 2023 by Albert Kuo
I don’t normally post reviews, but I received excellent service from all 3 employees in the store. All were attentive and were willing to help answer questions regarding the family plan and show my family phones. Thank you Fernando, Joseph and Janea! We will be coming back to this location! Best Metro around.
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March 2023 by Sandy Bates
Visited the store at 3925 196th St because my boyfriend lost his phone and his service is thru Metro. Sales clerk, Janae acted like she really didn't want to help us. Said no way to trace phone, so we asked her to show us a replacement phone. When we got home and looked thru paperwork noticed that the phone she sold us was 4G ! We were replacing a 5G phone, so why sell us a 4G ...especially when they are phasing out 4G? We feel taken advantage of.
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February 2023 by Sergei Gumerov
Very friendly, professional guy. Nice and quick! 5 stars for sure!
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January 2023 by Tiffany Williams
Lynnwood location: The hispanic girl their refused to even answer my question, interrupting me & said she wouldn't help me till she was done helping the other customer they were looking at other phones. That's done, but she could say it nicely. She seemed nice to the other customers that were hispanic.I like the other locations they're really nice, no matter what race you are.This location the girl had an a rude smirk on her face & an attitude even when she did help me. She acted very rushed. They need another person here, so their more relaxed, at the very least be friendly.I don't like that they don't have many upgrade phones anymore, that's 1 of the main things I liked about Metro..
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January 2023 by Jesse Wilson-Albert
Joseph at the 196TH location really went out of his way to help me out. Even helping two other customers at the same time, he still multitasked and got me out the door quickly.
