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March 2024 by Mary W.
Bought a new mattress from Mor earlier this week and got great customer service from Joni, with an assist on pricing from Gregorio. Thanks to both. Mattress is due in a couple of days and here is the only negative I've encountered so far. They hire a 3rd party to do the delivery, so you don't know who's going to be showing up at your door. Is that person vetted, non-smoking, etc. So far it has been a good experience and I'm going to expect more of the same. Will update if it does not.
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January 2024 by Michelle G.
Mor Furniture will NEVER buy from them again ....they have lost a repeat customer with their poor customer service today
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December 2023 by Brandi B.
Overall great experience. I would highly recommend Anthony at the Lynnwood location. He was very helpful and knowledgeable without pressuring us. Delivery was quick. One issue we encountered is the back of the sectional did not clip firmly into place. I noticed the delivery people working on it. I had to step out of the room for a few minutes and when I returned they had the sectional all set up and in place. We didn't realize that the back was not actually secured until well after they had left. I reported it to customer service they took a couple of days to offer assistance. I let Anthony know and he immediately began resolution of the issue. I will definitely purchase again from this location and seek out Anthony!
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October 2023 by MaKinna Van Horn
Anthony helped us out and he was fantastic!! Showed us all the options for what we wanted and landed on a great pick. Also got a good deal on a dresser. Thank you!!
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October 2023 by Sarah Abdulsalam
Mike was a great helper in picking our furniture. Their prices are great and the quality of the furniture is awesome. They can deliver in 3 days which was perfect as I was on a hurry. Very satisfied.
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October 2023 by LL B
It’s so exciting to find Mor furniture for less in Lynnwood. I came here one month ago, the staff I forgot the name who was very friendly there helped me and my friend a lot. Some reason I didn’t buy on that day. But today I came back and met Antony there, he has a nine years experience, he is very nice and patient to us. He found a very good deal and a great price for our bed frame and mattress. The staff all we meet there are friendly and helpful.We’re happy to get what we are looking for today. I appreciate their help very much.
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October 2023 by Lynda Ormsby
Purchased our living room set at the Lynnwood location. Had the pleasure of working with Greg who helped us select the perfect option for our home. He was very patient and informative on all of our options. We had a great experience!
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October 2023 by Vanessa Culver
Antony was wonderful helping me purchase multiple items. He was knowledgeable, entertained all my questions, transparent in considerations and trade offs and most importantly transparent during the checkout process. I wasn’t looking forward to furniture shopping and I was pleasantly surprised. Thank you Antony and Mor furniture!
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September 2023 by Katie Brostrom
Anthony was great to work with! He was knowledgeable about the product I was looking for and if I had a question he quickly looked up the information and had answers for me within moments. He was friendly and was not high pressure which I really appreciate! Would definitely recommend!
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September 2023 by Dan Ram
Visited Mor furniture to find a couch with my best friend. Mike kindly greeted us and helped us find something that fit both of our needs. He was patient, attentive, and super helpful with his recommendations. Would definitely recommend to anyone looking to buy furniture at a great price.
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September 2023 by Swamy Sripada
Anthony Matlock has provided us with the best of customer service we can ever ask for. Very helpful in finalizing the details, suggesting options and working through the whole process. Would love to come back again and shop here.
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August 2023 by Katie Hart
We had a great experience at Mor working with Joni! She was very patient and answered all of our questions. She was knowledgeable about all the products they had and we were able to get quick delivery for the furniture we bought.
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August 2023 by Linda Nalley
Had such a great experience. Jodi H helped me figure out the most perfect couch for my family and home. I will definitely be buying more furniture from here!
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August 2023 by Alexander Svay
Joni is the greatest help. She help me walk through my first furniture shopping and is straight forward with everything. Thank you for all the help and with my first bed. To add extra. She is patient enough to help me pick which mattress suits for my back. Thank you again Joni, I appreciate all of your help
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July 2023 by Gaurav Hegde
A great furniture shop with friendly staff .The furniture is good quality, at a reasonable price and have a lot of options right from bedroom living room kitchen.Delivery and assembly is taken care of and regular communication around it is provided .Chetan was our helper at the store and he is amazing . Very knowledgeable, understanding of our needs and provides amazing recommendations ..Also they have popcorn, sodas and coffee for you to enjoy while you do your shopping.Highly recommend this store for your furniture shopping
