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July 2023 by Fred Marcy
Very disappointed in the service received today. I open an account 3 years ago, because they helped with a PPP loan. Since it was opened, every two week I deposit a check from my main business account (BECU) to cover payroll. Today I go to deposit the check and they tell me they are putting a hold on the check. Why I ask? Well there is enough money in the (MP) to cover the check, what if it bounces? Well I've never bounce a check in the 3 years I've had the account, and I've deposited far larger checks in this account when there was less money in it. It has not been a problem for the last 3 YEARS, and again I have NEVER deposited a check in this account that has bounced. Random inconsistency, what change? Ultimately, if you don't trust me, then I would be a fool to trust you. So I'll close this account, That way they don't have to worry about doing business with shaded types like myself.
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December 2022 by Bill S.
If you are looking for a construction loan, for your own good look elsewhere. I applied for a loan to build my housing development, and the SVP led me on for a month and a half, asking all the right questions and appearing to proceed as normal. I paid for an appraisal,, my credit is excellent, and so on. But after a month and a half was turned down flat. I counted on them, and now they have put my project in jeopardy. Do not take the chance if you value your transaction.
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June 2022 by Julie Lough
I followed a teller to this bank cause it seems all the small, personal banks get sold to bigger ones... These guys are great people, they aren't bothered to get to know us at all, it comes from the heart for sure, thank you Mountain Pacific Bank for all that you do:). I tend to write reviews only when I am not happy with a company, I am changing my ways and trying to get reviews out with the ones I love too:)
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December 2021 by Mary Jensen
Excellent bank in every way. It’s a bonus that they’re super friendly and personable every time I do my banking. Highly recommend!
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February 2021 by Mary J.
I've been banking with them for 10+ years. They're always so friendly and helpful. Highly recommend Mtn Pacific.
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June 2018 by Ron Stafford
Great people!
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April 2018 by Jesus V.
Terrible manager... don't go overdrawn by $9.00 on your account or they will close your Debit card and Clam you are committing fraud for $9.00 then they will put your debit card on hold for a year. Try going to Vietnam with no debit card. I'm such a criminal now because I went overdrawn by $9.00
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March 2013 by Ana Allison
Love the local, personal feel that this bank is all about and especially Kathleen S. I remember going to the bank with my grandparents, the tellers all knew our names when we walked in the door and genuinely cared about us. This is Mountain Pacific, it's like you step back in time, where customer service was an action and not a buzz word. Keep it up!
