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April 2024 by KRISTIN KIM
Store manager Chris helped me buy what I needed. He was kind and helped me with a warm heart. I had a hard time with my old and sick cats, but I felt comforted by his help.
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April 2024 by Ali loveland
I pulled into the parking lot of Mud Bay, Lynnwood Washington. I had a couple of quick things I needed to take care of on my phone so I thought I would see if Mud bay had a wifi connection(save on my data) which so many good businesses do,and I was pleasantly surprised to see "Mud bay guest"I clicked on it and it said enter password. I thought ok a bit strange but some businesses do have the wifi set up this way...so I proceeded to call into the store to get the wifi password. A young women answers and says sorry we don't have wifi,to which I said it appears that you do it says Mud bay guest,that would be me,yeah,I am a guest here at your lovely business(well it was really my first time(and last) ever going to that store but still,I was a guest.the girl insisted they did not have wifi. I asked to speak with a manager thinking maybe the girl was new or misinformed,but instead the manager lady was just rude about it. I expressed my reason for being perplexed and she just said we do not have wifi for customers and practically hung up on me. I was by this point a bit ticked off. Anyhow, I called the corporate office and left a message....Can you believe it,NOBODY called me back..lolI just think the manager could have offered up some type of explanation to appease me a little and keep me coming into the store instead of driving away like I did.I know,I am a critic,I will be the first to admit it. I am a strong believer in customer service...
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April 2024 by Jacob Goetschius
I recently visited Mud Bay Pet Store in Lynnwood with my dog Cocoa, and it was a delightful experience! The employees were incredibly friendly and accommodating, making Cocoa feel right at home. Their selection of products is extensive, and the quality is top-notch. It's evident that they truly care about the well-being of pets. I highly recommend Mud Bay to all pet owners in the area!
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February 2024 by Carolyn van der Meulen
Katelyn was a huge help - so kind, welcoming, and knowledgeable.
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January 2024 by Gordon Stewart
Awesome products and friendly staff!
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January 2024 by Vincent Hing
Always the friendliest and most helpful staff at mud bay! Love every visit. Everyone is very knowledgeable and clearly cares about pets and helping their people. Thank you staff of mud bay for making it even more fun to have furry friends!
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January 2024 by Daniel
Best pet store!
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December 2023 by Sue Tricarico
Friendly staff and great products!!!
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December 2023 by Sebastian Ferrell
We go here at least once a month for dog food. The staff is amazing and friendly.
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October 2023 by Werner Harrison
Great selection of products. The staff are very friendly and helpful.
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September 2023 by Anna Corne
Mud Bay is such a beautiful pet supply store, and it's even better because a lot of their products are local or small-business based! The general expectation is that a specialty shop like this costs more, but for the quality and exemplary customer service, it's actually comparable. The space is more welcoming than an LED-lit big box store, anyway -- it's genuinely nice to shop here. Consider choosing Mud Bay!
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August 2023 by Ashley W.
Best customer service around!! Mudbay consistently has the best workers and quality products
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August 2023 by Stax Blackmoore
The staff is friendly, knowledgeable, and actually helpful. While these things are true of every Mud Bay, there's just something extra special about this location's staff.
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August 2023 by Chris Cabatit
Super helpful friendly staff. Great atmosphere and good selection.
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July 2023 by Michelin
Always a pleasure going to Mudbay! Staff are really friendly and awesome
