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October 2023 by Werner Harrison
Great selection of products. The staff are very friendly and helpful.
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September 2023 by Anna Corne
Mud Bay is such a beautiful pet supply store, and it's even better because a lot of their products are local or small-business based! The general expectation is that a specialty shop like this costs more, but for the quality and exemplary customer service, it's actually comparable. The space is more welcoming than an LED-lit big box store, anyway -- it's genuinely nice to shop here. Consider choosing Mud Bay!
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August 2023 by Ashley W.
Best customer service around!! Mudbay consistently has the best workers and quality products
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August 2023 by Stax Blackmoore
The staff is friendly, knowledgeable, and actually helpful. While these things are true of every Mud Bay, there's just something extra special about this location's staff.
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August 2023 by Chris Cabatit
Super helpful friendly staff. Great atmosphere and good selection.
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July 2023 by Michelin
Always a pleasure going to Mudbay! Staff are really friendly and awesome
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June 2023 by N Dimond (Windhund)
This is my pet supply store of choice. Higher quality products, kind staff, and I like buying local. Similar to All The Best stores but Mud Bay is my preference.
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June 2023 by Ashley Rueben
I've been going here for years for my two dogs. The employees have always been so kind and accommodating and knowledgeable. Now, I am seeing one of my dogs through the end of his journey. The employees have been so kind and empathetic and helpful. I'm terrible with names otherwise, I would shout out to a few of them. But without exception, they've been wonderful. Here's my old guy, eating the food that they recommended. His appetite has been fickle but he got super excited for this Stella & Chewy's baked soaked in bone broth with added enzymes. Y'all are lifesavers, literally. Thank you so much for the recommendation and information! ?
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May 2023 by Harlow
The employees are extremely kind and super helpful!! I will only feed my pets food from Mud Bay. Top quality food and employees that always go above and beyond!
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May 2023 by Jim B.
Had excellent service from Elise. She was very educational about the best food for our picky eater. Also Chris' customer service was great as well.
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April 2023 by Winter Elise
Great staff, they are incredibly friendly and helpfull!! Even gave suggestions to a good animal hospital ??
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February 2023 by Rachel Ann Hodson
This is my favorite location. The staff are so nice and helpful. And they always have what I'm looking for!
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December 2022 by Tina O.
I had to look for new treats for my dog. He's a senior and had several teeth extracted so I was looking for soft small treats. The lady working there let me take home a good amount of samples to try to see if he liked them before purchasing. I really appreciated it.
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November 2022 by kyunghee lee
Shockingly rude staff. I felt like I was bothering the staff and not welcomed in the store. Two White staff kicked me out when I asked for a couple minutes to pay for the dog toy. I entered 5 minute before 7pm, and I would understand if they casually say no, but they didn't have to be rude.I wonder if they were extra rude because I am a person of color and didn't think that I deserved their basic kindness? I'm so shocked and disappointed.I've used Mud Bay in multiple locations, and I loved them all except this one. The level of rudeness from the two White staff was unbelievable.
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November 2022 by Anna Hommer
Always giving us free treats and great suggestions for toys and treats, as well as treating my pups like family. Love this company and both of their locations in Lynnwood and Mill Creek. Keep up the fabulous work!