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May 2023 by sam amirkia
IF I COULD GIVE NEGATIVE STARS THAT HE DESERVES, I WOULD!I recently had an unfortunate experience with Scott Gibson at Pacific Crest Savings Bank who displayed clear favoritism towards the seller’s agent they were working with, to the detriment of me as the client. Throughout the process of purchasing a multi-family property, the broker consistently showed a preference for the real estate agent's needs and desires over my own. Not only did the mortgage broker prioritize the interests of the real estate agent (being in collaboration with real estate agent), but they also made several errors in important details, including incorrectly identifying who the borrower and guarantor on the loan should be. This kind of mistake is unacceptable in the mortgage industry, as it can have serious consequences for both the borrower and lender. Additionally, the mortgage broker demonstrated deliberate and self-serving or a lack of knowledge when it came to important aspects of the purchasing process, such as how to best take title to the property and the intricacies of escrow. As a result, I was left feeling frustrated and unsupported throughout the entire process. Overall, I was extremely disappointed with the services provided by Scott Gibson at Pacific Crest Savings Bank. It was clear that their loyalty lay more with the real estate agent than the client, and their lack of attention to detail and expertise only added to my dissatisfaction. I would not recommend this loan officer to anyone looking to purchase a property, as their unprofessional behavior and lack of competence left me with a negative impression of Pacific Crest Savings Bank.
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August 2022 by Dillon Bull
Been banking with Pacific Crest Savings Bank, and its former names, since 1999. No complaints, staff provides excellent service.
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September 2021 by Opal Blue Real Estate
Great bank with excellent service and competitive rates! I refer all my friends and clients here for loans.
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April 2021 by Delivery Drive
Best personal service around, A live person always answers the phone. Family owned. I cant recommend this bank more
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April 2021 by Luscious L
This bank is the best kept secret around I really can’t imagine banking anywhere else. Incredible personal service they always answer I just can’t recommend it more thank you so much!
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November 2020 by Will G.
What a phuqueing joke of a bank. One location that is very inconveniently located, and lots of attitude all the time. Nothing but problems.
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December 2019 by Alexander Romanov
A fantastic local bank with super attentive and friendly staff that takes care of you and knows you by name. I've been their client for approximately 5 years. Sandy, Selam, and Gena are absolutely top notch and respond to my emails or inquiries within 5-10 minutes of my email. I wish all of the companies that I deal with had this kind of customer service.
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March 2018 by Clothes For Kids
We are a nonprofit that provides free school clothes to local low-income students. Pacific Crest Savings Bank is an amazing community partner! Over the past two years, they have donated over $6,800 in support of our program, and Pacific Crest employees have volunteered at the Clothes For Kids shop. This year, they are matching $1,500 for our upcoming Coins For Kids drives in local elementary schools. Pacific Crest really supports our community, both with their dollars and their hands-on hard work!
