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March 2024 by Kali T.
Got pulled over, turns out my license had been suspended due to a ticket that I had forgotten to pay. The officer didn't arrest me, but my vehicle was impounded. While I waited for my ride to show up, the officer allowed me to sit in my vehicle. The tow truck arrived before my friend did. There was NEVER a lapse in custody, from when the stop was initiated, until it was loaded up on the truck and hauled away. I locked all of my doors when I got out, except for the drivers door. The following evening, when I retrieved my vehicle, every door was unlocked, my entire car had been ransacked, and I was missing thousands of dollars worth of tools and safety equipment that I'm required to have for work every day. I am 100% certain that these things were in the car at the time of impound, because I had literally just swapped most of it out of my boyfriends trunk less than an hour prior to the impound. Also missing were a pair of prescription Tiffany & Co sunglasses, my iPad, and a $300 pair of headphones. There were also. several gift cards missing from my wallet, which had been LOCKED in the glovebox. There was absolutely no lapse in custody between when I was first pulled over, until the tow truck was driving off with my car. The guy working in the office the following day told me that my car had been stored overnight inside a locked garage, so it's not like someone hopped a fence at the yard & burgled cars that night-it was stored in a secured locked facility, so nobody except a Paulson's employee would've had access to my vehicle. Fuck these clowns.
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September 2023 by Orn Wilson
Excellent experience with Hannah at the office and Brandy the driver. Great communication on scheduling and coordination and fair prices. 2x20' delivered in one trip and placed exactly where I wanted, and 2x40' in 2 trips and again exactly where desired.
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September 2023 by Joey
Levi and Jim delivered a 40ft shipping container on our property the other day. Our property was on Mt Spokane and was quite difficult to access, but they made it happen. They truly can deliver anywhere. Thanks for the great service guys!
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June 2023 by Megan Mihalisko
Had a dry box delivered to my folks house. Placed it in kind of a tricky spot and Russ the driver did a great job. Got it in a better spot then expected. Excellent customer service, which is rare to find these days. Highly recommend.
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May 2023 by Lucinda B.
We used GTS Transport who is affiliated with Paulsons Towing to deliver to shipping containers. Levi was an exceptional driver! He had some difficult conditions but he was able to put both containers in almost the perfect position! He was extremely professional and we truly appreciated his patience and expert skills! Thank you so much!
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March 2023 by Nick Bakker
I use Paulson's almost daily to help haul our equipment. They do great work. The drivers are all very friendly and are great at what they do. The office staff Sheri, Hannah, and Chris are all amazing to work with. I would definitely recommend Paulson's!Service: Special vehicle towing
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March 2022 by Sherrod Perkins
Great customer service and the owners are super cool and nice and respectful. Very loyal.
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March 2022 by K Thayer
Missing thousands of dollars worth of property from my vehicle while it was in their possession. There was no lapse in custody-I was present with Law Enforcement until the truck arrived. It’s not like I just broke down and left my car on the side of the freeway or something, where anybody could’ve helped themselves to my belongings in my absence. I WAS PRESENT WITH MY VEHICLE UNTIL IT HAD BEEN LOADED UP AND HAULED AWAY ON THEIR TRUCK. The braindead driver also somehow managed to damage my vehicle’s suspension as well.This is the kind of guys you should really only call if you’re trying to punish the president of your HOA for leaving their POS Ford Fusion parked in a handicap space when they don’t have a permit to do so.
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March 2022 by Cinn Sealaigh
Driving like a drunk while hauling a truck in the snow, cutting people off brake checking and using there rear spot lights while driving, all caught on dash cam. Thanks for the middle finger my children got to see. Complete disregard for others safety.
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March 2022 by Joshua Johnson
Again super petty but these guys swindled me out of 160$ and kinda still not over itService: Car towing
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March 2021 by PJ Chi
Not your typical towing company that’s for sure. Friendly. They didn’t treat me like I owed them my first and third born. Believe it or not I even got a little refund. Sheri and her husband makes an incredible team.
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March 2021 by matt conway
A driver with this company damaged my truck further that had been in a accident. He was backing up to get the other damaged car and scraped mine in the process. Just looked at the damage and looked over at me and did not say anything. I mean the truck was totaled in the end but it would have been nice for him to at least apologize. Poor class from him. I would recommend trying someone else.
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March 2021 by alex domer
My car got totalled in a hit and run. They were able to work with payments and help me get it salvaged. Very personable. If your car has to get towed, highly recommend.Service: Car towing
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March 2021 by Josh Lynch
The drivers where very nice and polite they also did a very good job cleaning up the accident, the lady at the front desk of the office was also very nice and helpful
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March 2021 by Mark Pennington
My story is similar to Tyler hovind... Paulson's towing came out on a routine job of towing my old pickup truck to the wrecking yard.. when the driver got to my home I offered him $100 to move my broken down motorhome 100ft to another spot on my property.. the driver again happened to be the new owner of the company and he explained his truck could not handle it correctly and he stared me in the direction of one of his competitors that could do the job.. his honesty and integrity and his advice which he did not owe me. Led me to somebody that got the job done later that day.. I cannot express enough how refreshing it is to meet an individual like that that will put his own business aside for the good of the customer he is dealing with. Thanks again Paulson's towing.Service: Car towing
