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March 2024 by Seyda Nur
If you're looking for winter sports equipment, make this your first stop! I used their snowboarding rental services last season and came back as I had a great experience previously. All their staff were very friendly and professional. My initial intention was to rent, but after taking some time to think I concluded that it would make more sense to buy my own snowboard as I love the sport and decided it was time to commit. Ethan was so exceptional, he set me up with the most excellent collaboration taking quality and pricing into consideration, I got the best prices and the best equipment. My snowboarding ventures have been phenomenal thanks to his expertise and careful input! I highly recommend this spot to embark on your recreational endeavors :)
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March 2024 by Corrin Adams
Great store!
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March 2024 by Brad M.
Fantastic establishment and exceptional staff. Candy was extremely helpful, knowledgeable, professional, and friendly. Her years of experience with playing hockey. Allowed me to find great gear at affordable prices. I’m so excited to be able to use it during my next stick and puck. 5 Star Store and highly recommended.
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March 2024 by Carter Y
I was looking for a particular pair of skis as a gift for a friend. A kind employee named Christopher told me that the location he worked at had the exact pair and he got me into contact with the shop. I received a great price and they even shipped them to me. Best customer service I have ever received both from John and Christopher. I highly recommend you buy used skis here.
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February 2024 by Jon Dutka
They helped me to the end... I went in looking for a cheap bike of half decent quality for running my dog a younger guy was helping a i had a couple questions out of his range he went and got a manger with more knowledge after a good chat he gave me an ever so slight discount which made me feel like a winner. Long story short dog loves it im a happy man
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February 2024 by Sathish Arumugam Selvaraj
I got a ski poles for my daughter and did not fit my daughter and did not use them. They did not accept the return of that item and they were willing to take it as used product for half the price. Very bad customer experience.
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February 2024 by Tobias Dahl
Me and my wife had an excellent experience, We wanted to buy and rent some gear for snowboarding. We talked to 2 or 3 staff Members all of whom were incredibly nice and Respectful. They helped us get what we needed within our budget 10/10
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December 2023 by Irene Chiong
The staff are friendly and helpful. A lot of selection for snow sports, ice skating (both figure and hockey) skates and gears. They also sell a lot of used gear and take trade-in for old gear, which is great for kids.We also love their blade sharpening service. Do take note that this service closes 30 min before their shop closes.
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October 2023 by David A.
i only have experiencing selling gear to this store three times and figured out how dishonest the manager was being. I was told that they would pay out 30% of their sale price, but coming back to the store to sell more I found my items being sold for 50% to 100% more than quoted. Will not do business here again--sellers beware!
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August 2023 by Chelsea Heuft
To whom it may concern - play it again sportsI have been coming to your store for a long time because my kids play sports and as a single income household it’s very hard for me to afford everything that comes with sports. I rely on your store frankly. Today when I came to your store it was not a comfortable experience. While I shopped my husband asked about selling his golf clubs and was in my opinion treated with disrespect. I over heard the employee scoffing at my husband when he showed him his clubs he was selling. We came all the way from Arlington in hopes to have enough store credit for my daughters cleats. I understand that you may not always want what we have to sell but the level of respect when working with customers must remain at a decent level because you won’t have a business if people don’t want to bring stuff. I definitely won’t be bringing stuff. It didn’t feel great leaving based on the amount of audible scoffs we received during what should have just been a business deal. A simple no thanks would go a long way for this employee we encountered. My receipt says CF - I think his name was Carsten.
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June 2023 by Brendan Mabry
Store is fairly priced for new and used equipment. I went in today to get my first pair of hockey skates as I want to start playing hockey real soon and the guy (who I wish I knew his name) who helped me was so incredibly helpful and nice! He knew exactly what he was talking about and helped me try on different skates to figure out which one would best fit me. Thank you!!
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March 2023 by Christine Coco
Super helpful and friendly staff, helped my kiddos get the right fit on hockey gear, and helped find inventory that was on the cheaper side. Very pleased with my experience here!!!(Carston helped us out, and was so patient and knowledgeable!)
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March 2023 by James Allen
Owners are extremely helpful and kind. Staff is knowledgeable of equipment (in my case, ice hockey). Great selection of new and used gear.
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February 2023 by Ammon Styles
returned a snowboard and the guy at running rentals had the worst customer service ive ever seen. immediately said i scratched the board, then assumed i didn't pay for damage insurance (which I did), then charged me 40 dollars for bringing the board back less than a day late. had much better experiences here in the past but this kid was terrible.
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January 2023 by Abby Kacena
Only place I go to for hockey gear! Such a good selection and the employees are so helpful. Just went to see if they could help me with my helmet and they replaced a snap no problem.