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June 2023 by DAVID MA
Professional services
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June 2023 by Dong Ma
Professional services
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February 2023 by Mark Lynch
We have a 15 year old Lutron Homeworks system that was malfunctioning. I called Pro-Comm and Mark dug in. He contacted Lutron and enquired about potential problems and solutions. He then face timed me and walked me through the troubleshooting involved to isolate the problem. We were able to identify the issue and then he suggested next steps to revive the old beast. IT WORKED! Mark is a true professional and a great guy. The last option he said we would try would be a new system if required. I will save my money to spend with ProComm when it finally goes---they have earned my business. Huge thanks to Mark and the front desk that put us in touch. You are all appreciated.
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February 2023 by Charlie Veers
I bought a home in 2020 with a technical infrastructure that made even my most tech-savvy friends' heads spin. Most of the infrastructure is 10+ years old and, as such, was starting to malfunction in spots. To compound matters, I live near Leavenworth, so vendors in this space, especially knowledgeable ones, are difficult to find. ProComm not only knew the technologies I was working with inside and out, but they went out of their way (~100 miles) to diagnose and ultimately fix my issues. Mark was empathetic and patient in shepherding me through the process and Luke and Joel were superstars once they showed up on-site. The amount they were able to accomplish in a single day was extraordinary (and necessary, given my remote location). These guys are the definition of the word "expert" when it comes to "smart home" issues.
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August 2022 by Joselino De La Rosa
My first shop...all masters of the trade
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May 2022 by Jeff Sherman
Great service, very knowledgeable about low voltage data cabling, network infrastructure, security systems, access control, smoke control and numerous other networking services.
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May 2022 by Jeff S.
These guys are great! Super friendly, professional and knowledgable when it comes to networking systems. If you need data cabling or low voltage contractors, these are your guys. They also have a great security service, where you can secure your business with camera monitoring, access control and monitoring. Thanks again for all of your help!
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June 2021 by Tyler Quinn
Called repeatedly to talk about service. Let repeated messages only to not get a call back.. receptionist was nice but kept transferring me to people who never answered and never called back. Lou especially
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February 2021 by Mike
Mark does an excellent job on service!!
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October 2019 by Cheryl Wallace
Was a great place to work for 2+ yrs
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September 2019 by JD K.
Warning - while the system and monitoring is good, there's a HUGE annual hidden cost in batteries and service calls. I spend an additional $2-400/yr to have a technician come out and replace batteries. I'll be replacing them as soon as I can find an alternative.
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August 2019 by John Potter
Good products friendly service
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April 2019 by Tyler Bell
Horrible experience that a mutual client and I had with this company. We got strung along for months and at the end multiple low voltage runs were not terminated / certified. Network drops were not labeled.