-
January 2024 by brent ciesliga
The staff was very helpful here. There were plenty of beds to test. All my questions were answered!
-
January 2024 by Chelsea Bosley
Maria was really helpful and patient. I had a lot of questions and they were informative and welcoming each time I was in the store. I'm so glad I went into store instead of blindly ordering online. Thanks again Maria!UPDATE: After recieveing my mattress and base I'm changing my review to a one star. I received a base that does not work at all. Purple has deflected the issue and referred me to ergomotion, the manufacturer. While I understand purple doesn't make the base the fact that I spent a thousand dollars on a base that doesn't work and purple won't correct the issue is incredibly frustrating. And guess what? They don't take returns on bases. So I spent a grand for the same base they sell for a couple hundred bucks. The customer service through purple is not up to par with the amount they charge for their products.UPDATE 2: I have owned a non -fucntioning platform purchased from this store for over a month. Neither Ergomotion or Purple have corrected the issue.
-
December 2023 by Allison Manolis
John was amazing!!! Thank you John! What a wonderful experience :-)
-
December 2023 by Javier C
Craig was the man. King of the Purple palace. Without him, would we have left with a great mattress at a great price? No way. He was so professional and helpful. I can't believe it. Absolute lengend.
-
December 2023 by Mark Eliason
Samantha did a great job answering all of our questions and hosting us in the Purple store. Very good customer service.
-
December 2023 by Jack Chancellor
Samantha came in clutch with the "do you need a mattress," and i said...."yes." After that I knew she was the best. 11/10 she was awesome.... oh and the mattress felt good also.
-
December 2023 by Ava Shafer
Samantha was so informative!! So sweet and uplifting. Was so knowledgeable and personable while showing us all the products. 100/10
-
November 2023 by David Trader
Samantha was fantastic to work with. Very knowledgeable and helpful.
-
October 2023 by Eduardo Porath
Samantha assisted us during our visit. She was pleasant and very knowledgeable. The buying process was super simple and direct.We loved it all.
-
October 2023 by Steve Lembke
They have a great selection of their mattresses to try out.Jasten helped us out and was very knowledgeable of all of the products.Thank you Jasten and Samantha as well!!!
-
September 2023 by Cameron Myhre
So first time buying one of these mattresses and Samantha rocked it, their showroom was clean well managed and she was delightful. We'd made the choice months ago but she helped us save even more and included some awesome perks that come with the bed! So glad we went and made the change much needed and much appreciated with their amazing staff and help!
-
September 2023 by Mike BB
So glad I came into the store this week. Very knowledgeable staff. Super friendly. Samantha was awesome & got me set up with my new bed. Also talked with someone earlier this week, didn't catch his name, who narrowed down my search of the right bed. Appreciate everything & look forward to many good sleeps!! Thank you Purple!!
-
September 2023 by Rayla Freeman
We probably came in to try mattresses 5 times before we finally bought our mattress and the staff was great. Shout out to Jessie (who has moved stores now but was hilarious and fun), but even more so to Sam and Jon who put up with our endless bed hopping and questions and really took the time to take care of our needs and helps us buy the perfect bed.
-
September 2023 by soledad guerrero
Everyone at the store was wonderful but I definitely wanted to give a shout-out to Samantha. She was patient and knowledgeable, really helping us make the right decision for us. I highly recommend popping in if you are mattress shopping because you won't know what you are missing until you test out the mattress.
-
August 2023 by Shelby Norris
Great experience with Samantha. She had extensive knowledge of purple mattresses and has great experience. She was able to to take my partners and I wants and needs and helped us narrow down to the best fitting mattress for us. 10 outta 10
