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March 2024 by Chris T.
I hope no one shows up to your sale. Having cars advertise for you going 30 miles per hour on highway 99, messing with traffic is not the way to go.
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December 2023 by anand m.
The glass bookshelf I had bought for 850$ from Ritz furniture, the same bookshelf you can buy from Amazon for 200$. I bought it on 2019; however, going through old receipt today I recalled how I felt cheated by lady owner of this store. The same feedback I gave for sofa I bought from her, highly over priced. I will never recommend buying from this shop unless you want to be feel cheated later.
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September 2023 by Val Anker
Bob, at the store on Aurora, was absolutely wonderful. He was incredibly helpful and patient with my husband and me. We purchased a sofa and Bob gave us an incredible price and had it delivered that same day! We love our new sofa
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August 2023 by Andrea W.
It is rude and invasive to ask someone you just met the reason why they need a mobility aid. There is a reason why medical places have privacy laws around a person's medical history because it is a personal, private matter and it is up to them who they want to disclose that to and somehow the people who use assistive devices know not to go around asking random strangers what their medical history is which I'm sure they would not appreciate either. They were also very pushy and controlling here. I get that they're trying to make sales, but were not allowing even one second to be able to look at furniture alone and think without the pressure of them trying to make a sale and telling the potential customer what that customer does and doesn't like and what they can look at as if they didn't have their own choice to make in the matter. When there are signs everywhere about no exchanges or refunds (because the store is closing), people do not want to be rushed into a sale because they couldn't get time to themself to think before making a decision with no way to get that money back.
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August 2023 by C Yonker
Wonderful non-pressure sales team. Great selection. My parents have shopped here for years. Now I have purchased items too. Cathy the owner is a wonderful lady. So kind and helpful.Currently going out of business and are having huge sales. If you need anything stop by.
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July 2023 by MARLA CARRANZA
Nice place has lots of furniture to choose from n everything is on sale because they're closing their doors after 45 yrs in same location.
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February 2023 by Diane H.
Decided to replace sofa sleeper with a new sofa. just left Ducks and stumbled across Ritz Furniture Gallery. Nice layout of store. was met by Cathy, Store Manager. Gave demensions and explained why we were there. she knew her store! and directed us to a couch she thought would work. We were shocked, it was the right size, despite it was smaller than a standard soda (what we were looking for) had 3 cushions, lovely fabric and the real kicker...IT WAS AMERICAN MADE FROM PORTLAND OREGON. Cathy was very informative and helpful. She showed off their Broyhill Sofa options sharing definitely quality furniture being sold there. Highly recommend this store!!! Don't let the outside fool you. It may look like everyone else...it is not. Check it out
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February 2023 by D H.
Decided to replace sofa sleeper with a new sofa. just left Ducks and stumbled across Ritz Furniture Gallery. Nice layout of store. was met by Cathy, Store Manager. Gave demensions and explained why we were there. she knew her store! and directed us to a couch she thought would work. We were shocked, it was the right size, despite it was smaller than a standard soda (what we were looking for) had 3 cushions, lovely fabric and the real kicker...IT WAS AMERICAN MADE FROM PORTLAND OREGON. Cathy was very informative and helpful. She showed off their Broyhill Sofa options sharing definitely quality furniture being sold there. Highly recommend this store!!! Don't let the outside fool you. It may look like everyone else...it is not.
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February 2023 by Sina Benish
Kathy helped us so much, she has such a great customer service attitude if felt like you were helped by your family member. She helped us get what we needed and made sure we were well taken cared of, thank you Kathy for your amazing services and for all the help.
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January 2023 by Tobi R.
I did some preliminary shopping and was so pleased to have the staff explain the options for a recliner and just in general be professional and helpful. I am definitly coming bac to shop.
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January 2023 by Techy
Best place to shop for quality furniture! No pressure buying with many financing options for all budgets. Been in business over 40 years. Most made in the USA. Shout out to the manager, Cathy Y for the best customer service one could ask for. She is fabulous!
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October 2022 by Brett Bern
Do not buy from this store! Kathy is super pushy and when I told her what I wanted that they didn't have it in the store she told me she could order it and showed me a picture of what I wanted on her phone. I told her I wanted it to be leather and comfortable. She swore up and down it was super comfy and just the back was not leather which is fine. I got the couch a week later than expected and it is hard as a rock and not leather at all. Its some sort of fake leather and it's way darker than the picture too. I called her and told her about it, she then tells me that top grain leather is much more expensive and then told me that she never told me it was comfortable. I told her I wanted to return it and she then tells me all sales are final and that she doesn't do returns. I feel scammed and you will to if you go there!
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October 2022 by Brett B.
I went in there and they didn't have the couch I wanted. The owner showed me a picture on her phone and told me it was leather and real comfortable. The couch took a week longer to get it delivered. It showed up and is super uncomfortable and not leather at all. I called and told her the issues and that I wanted to return it she said no returns and that if I wanted real top grain leather it would be $2000 more! Now I have to take her to court to get my money back. I don't recommend buying from her!
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August 2022 by Joe Springer
I love coming to this place. Always fast courteous people working in here.
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June 2022 by Erik P.
The sales staff here very friendly and attentive. The experience started out great. However the issue comes from the delivery. The crew they use to deliver stuff is just rushing and is sloppy. They left the cushions on the couch and dropped them on the ground during delivery. Guy tried to hide the dirt when he brought them in. Which of course brought all that dirt into my house. The delivery guys did not seem to care. When I called the store they apologized and said the owner would call me back to make it right. That was a week ago. I dont see myself coming back to this store.
