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January 2024 by Monette King
This is such a good experience - and this from a person who a) hates shopping, and b) gets intimidated at make-up counters and beauty supply places. Every time I come in I am warmly greeted, asked if I need assistance, and given great (but not pushy) advice. I never feel intimidated, never feel "less-than", never wish I had put on make up before I walked in the door (you know what I mean, right?). I pass a very well known beauty supply store to drive to Sally, and the welcoming, helpful attitude is why - not to mention the lower prices! Definitely worth the drive!PS the Lynnwood WA store manager should get a raise! She's terrific!
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October 2023 by Libbie Fisher
This is my favorite Sally's. Everyone who works here is so knowledgeable. Today I tried the new matrix color eraser on my blue hair and it worked like a charm! Thank you!
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July 2023 by Delaney D.
workers were super super sweet and helpful. bought mielle mango and tulsi shampoo and conditioner. they're absolutely amazing, my curls have literally never looked so good. very hydrated and defined:))
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June 2023 by Jaelin Rapp
I've been coming to this Sally's for years and genuinely have NEVER had a good experience. Staff are consistently unknowledgeable about the products and are generally rude. I do not recommend this location at all.
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November 2022 by America E.
Very nice store and has excellent customer service, I was helped by Cam today she was very helpful and knowledgeable. Thank you so much, Cam.
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November 2022 by Alex Andra
Very rude, mannerless and discriminatory workers. Would give zero stars if I could. Don't shop here unless you want to be belittled by clownish looking staff.
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September 2022 by Mackenzie M.
Very sweet staff and over all good place to go to they have a wide range of selection even tho most of the time they are out of a lot they offer other ways to get your products you want
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May 2022 by Shauna Freeman
It was a very good day. I work there
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May 2022 by Cayla Shields
I love how friendly and helpful everyone is there.
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April 2022 by Kristine Esslinger
They are always really nice.
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March 2022 by Alex
The assistant manager was working the register when I shopped 3/16. She was very kind & helpful! I already knew what I needed but I saw her helping other customers. When she checked me out she was professional & friendly. Thanks for your hard work! :)
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March 2022 by Tarun K.
Worst store managers I have ever dealt with. I got lot of stuff from here and at the time of ordering, I noticed that there is a 15% off if I order online. I asked the employees if they can price match 15% which they said they can't, fair enough. I started putting everything in the cart and there was a bug in there app where it didn't let me choose in-store. After couple of changes, I was able to select in-store which took around 20 mins. As soon as my order was created online, the store employee told me that it would take about an hour for the order to come to them though the bag was already ready as we were doing it offline already. The question is if they knew it is going to take an hour, why the employees/manager of the store didn't let us know who were already helping us adding the items in the online cart.
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December 2021 by Jessica Pozzi
This one star is only for the Lynnwood store on 99… they clearly do not know how to do their jobs!!! We had two different associates helping us with a magenta permanent hair dye and neither one of them bothered to tell us that a permanent colored hair dye needs a 20 developer or you have no color and it is useless!!! I’m angry!! We live clear out in sultan!! So now my child has half back half blonde hair that he didn’t want!! TRAIN YOUR EMPLOYEES!!! The Snohomish location is amazing!! I’ll stick to that location thanks
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July 2021 by Naomi VanTrump
Uh what the hell happened here? Shelves are bare, their product availability is scarce and they hire anyone regardless of knowledge or not. I had to remind one staff member that blue and red make purple, a simple elementary knowledge that's pretty vital in this industry. They're prices are more than most retail stores and this one baffles me, on clearance on their website several products are MORE than original price, ON CLEARANCE. More. On clearance. And they put it on there saying so. Dont get that one at all. 50/50 chance that what you need is in store anymore or carried at all.
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July 2021 by Ariel Amerson
They're so sweet here! They really have everything from hair dye to hair care supplies to nail and face care! Customer service could not be better!! All the employees deserve a raise! Will 100% be back later!!!<3<3<3