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November 2023 by Rhiannon Johnson
I had a great experience here. Both associates were super helpful with recommendations. I got sized and after trying the first size recommended, I realized it was too small and they got me the right size. They were able to pull some bras from the back for me based on what I liked and didn’t like about the ones I was trying.
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July 2023 by SP I.
I had the best experience at soma. Great selection & an inclusive sizing range which is hard to find in the area!!
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April 2023 by Allyssa Wu
I went the store on April 23rd. I asked one of staff to help me find out what was my bra size because I haven’t bought a bra for 5 years.They said I was 32C, then I tried it. The staff said it’s too small.But she kept giving me 32C to try. I tried at least 3 32C, then they finally gave me a 32D to try. They told me they didn’t have many 32D bra.I ended up buying 3 32D because I spent too much time on trying and I had to get my children.When I got home, I washed it and wore it. I found they’re still too small for me. I contacted customer service, and she said I can’t exchange/return them.Don’t go this store. They’ll give you many unfitted bra to try and waste your time.
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March 2023 by datsright
Last time at Soma. They let some creep in the store with a Rottweiler. Hes hanging around in the store while women are shopping for under garments. My wife couldn't believe it. You risk the health and safety of your customers so some creep can show off his dog?! Not shopping there anymore. I will also be writing to the state health and welfare officials about your establishment l.
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January 2023 by Patti N.
They don't open until 11 am so three of us were waiting to go in at 11. The lights went on and we saw an employee at the register and she saw us as well. After a few minutes she turned off the light and then continued to ignore us. After 5-6 mins we all left. If she was having issues she could have at least let us in to look and explain what was happening but she wouldn't even acknowledge us. I drove over an hour to shop there but I won't be coming back. I'll find another source for my pjs!
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November 2022 by Jessica B
Very friendly service and wide selection of items and sizes. Their bras are very durable, cute, and comfy.
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September 2022 by Melissa Snyder
Soma has great customer service and quality product. I just wish they carried extended sizes. With a 42 bandwidth, I didn't have a ton of options, and all of them were underwire. I appreciate the salesperson for their help, but had better luck and more options at Torrid for my size.
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August 2022 by Valerie Bratt-Leal
I had a wonderful experience getting a fitting and help from Melissa. She was really friendly, definitely knew her stuff, and stayed patient as I tried on several different styles. I ended up finding something I love and buying four of them. Because of her (and the friendly lady who helped me check out — I think her name was Nichole), I will definitely be going back!
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April 2022 by Janice Greenlee
Not impressed with customer service! I spent over an hour while they tried to order me a bra that doesn't exist! I pointed to a sign by the register stating the sizes this style came in, and was told it was available in larger sizes online. I finally called into Soma's Customer service number, and was told it wasn't made in my size. Both salespeople didn't tell the truth! I asked for a Store Manager to call me back, it's been over a week, no call! I guess they don't need my money!
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February 2022 by Kiran Kavita
I went in today thinking that I was going to have another failed attempt at bra shopping but I was totally wrong! The lady who helped me was extremely kind and patient. She also did an amazing job of sizing me and bringing me different styles. Pink/Victoria Secret has nothing on these guys! I highly recommend this place!
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November 2021 by Carly C.
5 stars to the blonde woman working on Black Friday evening shift. Beat customer service. Was aware and very competent of product.
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September 2021 by Susan Hernandez
Went in today to get one bra, ended up leaving with 3. Thank you Madison for your awesome help. Made me feel super comfortable while measuring. Gave me the best bra advice and I ended up buying the one she recommended. The best customer service I ever had in this store. I give Madison 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
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July 2021 by Tutu Hernandez
Went in today to get one bra, ended up leaving with 3. Thank you Madison for your awesome help. Made me feel super comfortable while measuring. Gave me the best bra advice and I ended up buying the one she recommended. The best customer service I ever had in this store. I give Madison 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
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July 2021 by Jonathan Turowski
My wife was a customer here, and I accompanied her. Objectively sales staff was condescending to us and one was getting snippy to her co-worker right in front of other customers. I don't think we would ever return to another Soma if this is the work culture they promote.
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July 2021 by Kerrie Arnold (Moorith)
They fit me and suggested a lot of styles to me that went along with what I wanted. I'm an awkward duck so I was nervous but it was a good experience
