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October 2019 by Kris Buchanan
Worse phone company I've ever had.
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September 2019 by Roman J
Went in cause I had an account that almost wrongfully went to collections. Staff called customer care for me so I didn't have to, (very much appreciated!) everyone was very friendly and was super on top of everything, got my issue fixed with no problems. Felt very supported by everyone in there, best Sprint store in Lynnwood!
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June 2019 by Julio Ramirez
The best customer service. Staff is just great
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February 2019 by Alexander Murry
The experiences was amazing. Han did a great job with helping set me up with a new phone.. amazing team and great vibes!!
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October 2018 by Steve Pak
Han and Kendrick really help out a lot had 3 phones to change and as we walked in they were very very helpful and made everything really easy and streamline. Definately recommended them if you ever need a place with good service!
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September 2018 by Turquoise Washington
Kendrick was a great help! Actually everyone in the store was very helpful and knowledgeable. I walked out a happy customer. Only go to this store which is next to the Katsu Burger.
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August 2018 by James Charles
Store's customer care exceeded my expectations. Everyone in the store was really helpful and welcoming. would recommend the store to anyone with a sprint account or to anyone willing to give sprint another chance. Overall great store to come to if you have any problems with billing or phone in general.
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August 2018 by Tristan Mims
Absolutely wonderful customer service, was greeted by the associate (I believe his name was Kendrick) almost immediately. He informed me of how much I could save if I switched over, was very kind in explaining things to me and answered every question I had. Definitely would recommend this store just on the service alone.
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August 2018 by hittingstick
The store is very clean and the staff are very nice. The assistant manager Mr. Han is a very funny personable dude. He is very knowledgeable and very patient with me; he answered all of my questions and set me up with Credit Union benefit and referrals benefit. If you ever need service with phone, this is the place to go.
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August 2018 by Wei Qin
I had a really wonderful experience in this store working with Hanqing. He was very patient and helpful. Also, their team is professional in assisting me changing my family plan from T-mobile to Sprint and making sure we can get all the benefits and bonus. Highly recommended store without reservation.
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August 2018 by Pam R
I thought everyone at this store was awesome! What can I say! I was there for awhile because there was a trainee working with me. Of course, he was alitle slow. But I didn't mind. He wanted to make sure he did everything right. The manager asked him to go over everything again. Which I saw no problem with it. She did the right thing. I will definitely go back to this store for my future needs.
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July 2018 by Sirena Styles
The front line team is always smiling and very knowledgeable. It is because of this consistent service that I switched from another provider and I continue to come back. I rely on my phone so much, including connecting with family members overseas, that a service with service experts that I can rely on is very important to me. Thanks Han, Diane and Ivan for all your continued help. Thank you for always delivering on your promises. I'll see you soon. Jonathan.
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March 2018 by Simon Han
This is the best customer service cellphone store I have ever seen. Everybody is so helpful and knowledgeable especially Diane was really good. She was very prompt and accurate. I surely will refer this store to everyone I know. Good luck and keep up the good work, guys !!!!
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March 2018 by FckZero
Came here after going to a different sprint 3 days in a row... This is the best sprint we've been to, and definitely recommend going here because they stayed open just for us to come in and get the phones. Ivan and Derek helped out and they are awesome! Newly opened and already treating their customers great and helping as much as they can.
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March 2018 by Jessica Gold
Just switched from Verizon and couldn't be happier with my new iPhone X from sprint. Not only did this location get me a great deal on my new iPhone they were extremely helpful with transferring all my stuff from my old device and bringing my number over. I recommend this location if you want amazing customer service and great deals
