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December 2023 by Walter B.
Went in today as my Model Y had a small crack from a rock in the windshield. The gentleman who did the short-term crack repair to my windshield was extremely easy to talk to and he really seemed to know his stuff and actually seemed to care about doing an amazing job. After looking over the windshield he actually found two more small cracks from rocks that actually penetrated the windshield but had not yet formed a spider, and for very little extra I had him put resin in them too. And on top of all that, the receptionists at the front desk - both of them - were extremely pleasant and easy to communicate with. The waiting room was clean and comfortable. If only every business was as well run as this one we'd have a different world. Very impressive at least for my simple windshield repair and my brief stay.
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December 2023 by Brian E.
These guys are the dealerships go to for tricky OEM replacements for Land Rover and Mercedes with hidden seals, hi tech features etc. . I've had them do windshields on both and they were good to deal with and did nice work.
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December 2023 by Dennis T.
You'll be in good hands with Barry, even if unforeseen events should come up. For whatever reason, some of the sensors in the windshield could not be recalibrated after the replacement. He could have easily dismissed it as a manufacturer issue, and I would have been SOL. But Barry went out of his way to make sure that everything (parts, labor, and even a loaner car) would be taken care of. It's rare for any company to take ownership or accountability for issues that come up during a job, and I greatly appreciate Barry's effort in resolving this issue.On top of all that, he also had the best pricing around!
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November 2023 by Andrea M.
The best! I had used my progressive windshield replacement insurance to repair a cracked windshield. They originally suggested Safelite who came out and brought the wrong windshield three times!!! Apparently there was an after-market sensor which threw Safelite off and they said they could not fix it and left. After frustration I called back Progressive and they suggested West Coast Auto Glass. When I called West Coast they easily identified that there was an after-market sensor (I bought the care used). Not only that they were patient and let me figure out with the Mazda dealer and Car Toys what it was before disconnecting it, and then came out a second time to replace it. They were so knowledgeable!!! Thank you for your expertise West Coast Auto Glass :)
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August 2023 by G C.
end to end service with this shop was totally seamless. scheduling, pricing, quality of work were all done timely and communication was consistent throughout. I had a side window replaced in 2 hours and was on my way. would definitely recommend and use again.
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August 2023 by Fernando Vargas
Someone busted out my window this morning and these guys came out and got to me by 9 am finished the job with great quality within the hour, got my car vacuumed and smelling good as well. Definitely recommended
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July 2023 by Mc P.
They were extremely accommodating. When they sent the wrong glass from the glass maker, they corrected this right away and even fit me in the day the glass arrived. I highly recommend them for your auto glass needs
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June 2023 by Nickolas Van Alfen
Professionals. They came to me and got the job done right and done quickly. Would use their services again.
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May 2023 by Kris P.
I forgot the name of the person who did the work but he was extremely efficient. The front desk was occupied on the phone when I came in, so the mystery guy popped in to asked for the keys, and in less than half an hour, he was back with the car parked outside ready to go. I really thought I would be waiting there for several hours which was the ETA they provided.
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May 2023 by Laura Weiss
100% recommended. I’ve used them multiple times and they never disappoint! Amazing pricing, always on time, and they come to your place!
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April 2023 by Cira C.
I don't live around here so I wasn't sure where to go. On my road trip to get here. A rock hit my windshield and left a ding. I drive so many hours and rely on my car for work so I was concerned that should my chip become a crack I can lose days of work.I called and was greeted warmly by Stephanie give me a reasonable price and welcomed me to come right in. When I got there, Jennifer helped me promptly and had Barry verify that my repair was one that could be done.My expectations were managed; I don't expect my windshield to be perfect, but I feel comforted to know that the crock won't be expanding and I won't be missing work.Overall very prompt service, reasonable pricing, and so kind . It could not have gone any better.
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April 2023 by Kari R.
These guys really saved the day! After getting jacked around by Safelite (review with details posted) I called West Coast Auto Glass and got an appointment immediately! They are fast, friendly and did a fantastic job! I will tell everyone how wonderful they are and use them anytime I have repair work to be done. Thank you for everything!!
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April 2023 by Julia N.
Ever since I bought my 2017 mini van, I have had issues with the driver's side window. I received a recommendation for West Coast Auto Glass from a friend and I am so glad I called them. I called first thing in the morning and the front desk staff was so nice and fit me in right away. Barry fixed my window quickly and was knowledgeable and personable. He didn't even charge me! He noticed that my back windshield wiper was loud and ordered a new one for me. I just came back and had it put on and it is so quiet now! I also told him about the driver's side window rattling and he took the door panel off and checked it. He said because he didn't find anything wrong, he wasn't going to charge me for it. Even though he didn't find anything wrong, the window isn't rattling anymore! I I only paid $24 total for a wiper blade (someplace else was trying to charge me $80 for it!).I'm very happy with my experience here and I genuinely trust them. I would definitely recommend them. And I will be sure to be back in the future, if and when needed.
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March 2023 by Tyler S
SUPER FAST. Helped me out within' 48 hours of my incident. Very professional, friendly, and did an amazing job!
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February 2023 by Hannah Y.
5+++ stars for my experience. Had my windshield replaced last year and took it back earlier this year to have them take a look at a large amount of condensation forming inside it. I thought there was a leak somewhere so Barry was kind enough to take the time to carefully go over each seal/area to see where it might be leaking from (even all the way to the sunroof area!). Once he explained he didn't see anything concerning it dawned on me that the leak came from a windshield cover where the flaps go inside both sides of the driver & passenger side. After the snowstorm earlier this year, the melting snow began to seep into the windows and completely drenched the bottom of the floors. I was flabbergasted when he showed me how completely both sides were soaked with water because I thought the rubber mats caught all the water leaking onto the floor.Well I felt incredibly stupid and embarrassed about wasting his time, but Barry was so nice about it. I offered to pay for the time he had to devote looking into the issue, but he kindly refused. This is the aftercare service that makes you remember a business and keeps you coming back.The front desk staff has always been nice and welcoming as well. I HIGHLY recommend WCAG!