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January 2024 by Armeen Farange
I’ve just purchased my third TV from Video Only, and I can’t emphasize enough how exceptional their service is. Today, I brought home the Sony BRAVIA XR X90L, and the entire process was an exceptional.Tony, the floor salesman, was incredibly knowledgeable and patient. He took the time to understand my needs and guided me through the options. No pressure, just genuine assistance.And then there’s Rio, the Sales Manager. Rio went above and beyond, ensuring that I felt comfortable with my choice. Their dedication to customer satisfaction is truly commendable.Video Only in Lynnwood is the only place to go if you're looking to buy a TV. I keep returning because of their knowledge, friendly staff, and excellent service.
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January 2024 by Michael Librande
Only place I buy TV's. Best Buy is great if you want to be ignored, and overpay. I suggest Video Only. All the top sets side by side with same images so you can truly compare. Extremely knowledgeable staff that comes through everytime! Just bought my 4th set from them. Ask for Jake, and y'all can thank me later. In a time where customer service is nearly dead these folks still come through shinning! Grabbing a 4K player from them next week. Thanks again Jake!
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November 2023 by Jason Allenberg
The staff here went beyond my expectations. From a quick and insightful sales process to helping me load up my goodies, to helping me get the setup right, I'm now ready to use my off-season time playing video games (with a new TV and receiver) in 4k. Special thanks to Kellen for troubleshooting and Tony for making it possible for Kellen to see it all through. Thank you!
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March 2023 by Seneca Shafer
The slogan is correct, they most definitely have the best prices! My husband and I popped into Video Only on the hunt for a 77" OLED TV. We struck out at Costco, Best Buy, and popped in on our way to Target--we are so glad we did. Jeff was incredibly knowledgeable about the models we were interested in and was even able to beat the prices we had seen that day for the same TV. Great experience!
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March 2023 by Avery Bess
I would highly recommend Kellan as a salesperson. He is a true professional who is passionate about his work and committed to delivering outstanding results. If you are looking for a salesperson who will go above and beyond to meet your needs, Kellan is the person for you.
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February 2023 by Toni Khoury
I can't describe how wonderful of an experience I had buying a TV from video only as compared to the Best buy next door. Best buy's experience was absolutely awful while video only's was a dream. Kellan was a wonderful salesman to work with and he even price matched an offer for me. I'm incredibly happy with my experience and will definitely be letting others know about it. Thank you guys so much.
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February 2023 by Vince Terranova
Purchased an LG B2 OLED 55" for $100 less than Best Buy's price. Kellan made the transaction easy and helped me fit the box in my car. 10/10 service, will be back.
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February 2023 by Tracy Williams
I bought my first nice TV at Video Only years. From then on, my go to and referrals have always been Video Only. Best quality, best selection and best. price. We were in and out quickly today at the Lynnwood store, Jeff was able to answer ALL of our questions and even walked us to the truck with our new purchase. Thanks Jeff. It was nice working with you.
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January 2023 by Paul R.
Me and my daughter went to Video Only yesterday to check out the store and look for a new tv. Seemed pretty straight forward. Salesmen asked if we needed any help, I said no. we kept looking, and looking. Then I asked the guy that asked if I needed any help if he knew what size boxes a 62 inch TV came in. he answered me. So we kept looking. Then he comes up to me and asked if I had anymore questions for him. I said no. Then he says..... and i shit you not, he says, well i guess you know everything there is to know about TVs then? I Said, well I can see them all right in front of me, there isn't much more that I need to know, all i care about is the picture and i can judge that for myself...... Then he says, Who hurt you? What salesman made you hate all salesmen........ So I said , I think its time for us to go now and left. went and bought one at Costco. If you feel like you need someone to sell you a TV, this is your place. If you're capable of making your own decisions and would rather not be harassed by a salesman, then then you may want to look at other options.
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January 2023 by Susan Rogstad
We purchased a TV from Video Only in Lynnwood and it was a great experience. Larry answered all our questions, gave us a great deal on a TV, best price we had found for the TV. We will definitely buy our next TV from Video Only! Great customer service!
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January 2023 by Sophie Revere
The staff at Video Only were so knowledgeable and helpful. They patiently walked us through a wide variety of TV options and helped us select the perfect model, taking into account our preferences and budget. We saved hundreds compared to what we would have spent at other stores and are delighted with our purchase. It was a great shopping experience and I highly recommend Video Only!
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December 2022 by Jeff Buchanan
Rob was very helpful and knowledgeable when I went in to look for a new TV. He explained the features of the different models and gave me tips for mounting on the wall. I ended up getting an LG C2 and wall mount for several hundred less than the store across the street. I bought my last TV there 10 years ago and they always have great prices and service. Definitely recommend!
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December 2022 by Lisa Shookman
We stopped in to shop for a new TV and sound bar for our home. Jeff assisted us and was so thorough. He asked many questions to find out exactly what we were looking for and what was most important to us. He didn’t just try and sell us something we didn’t need. So thankful we didn’t go to the other stores we talked about. Jeff pulled up pricing from the other stores and saved us a lot of money on our purchase! Very happy customers and would definitely recommend Jeff and his crew at Lynnwood!
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November 2022 by Amy S.
We visited Video only yesterday on Black Friday and had a great experience. Kellen was so kind, not pushy, and overall very knowledgeable. He let us take our time in deciding if we wanted a tv and offered us a return guarantee. I would recommend this location for all tv purchases.
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November 2022 by Ashley Kim
This place far exceeded my expectations. I had planned to buy the LG OLED at Costco during Black Friday, but I’m so glad I checked out this store.Jeff is fantastic to work with. He really cares about his customers being 100% happy even after walking out with a sale. He asks how you’ll be using the TV and shows you how to make the most of its features. He asks about your audio setup and recommends the best ways to connect to it. When we decided to pick it up ourselves, he gave us tips on unpacking and setting it up in our home. We are very happy with our experience with him and will be coming back.
