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January 2024 by Virginia Duarte
Disgusting service, they expect us to wait up to 5 days for medicine, as if the illness could wait. They always blame the insurance and never solve anything.
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December 2023 by Divya Chandrashekar
This review is based on my experience trying to get a photo taken at Walgreens. The girl at the counter was extremely rude, curt and acted like she was doing me and other customers a favor.Don’t treat your customers this way, you won’t have any left.
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October 2023 by Cynthia C.
Where to begin? This is a garbage Walgreens with inept and untruthful employees and managers- save yourself and just drive to literally ANY OTHER WALGREENS. I have given this place several chances and I am now over it. Today, like many other times, I stopped by to drop off a FedEx return with a QR code in lieu of a printed label. Again, I have done this many times to include THIS location. The first younger dark-haired guy can't get the scanner to work. He asks for help over the PA and an older Asian lady screams "what do you want?" from the front checkstand. He explains he is having trouble with the scanner. She finally comes over and says to me that I need a printed label. I explain that I don't, that this is the point of the QR code, to not need to print a label. Again she says I need a printed label. Again I say I do not. Finally the poor first guy asks for "Steve" over the PA who presumably is a manager. Steve comes out and says he has "never used the scanner". I explain that I have brought FedEx returns with QR codes countless times to Walgreens to include this one. Steve says "Well I've worked at nine Walgreens and we have never done this at any of them." I explain for the 4th time that I have done this multiple times at various Walgreens to include this one. I further explain that it would be one thing to say "I don't know how to do it" or "It's not currently working", but to say "Walgreens doesn't accept Fedex QR codes" is simply untrue. Gaslighting your customers is not considered great customer service. I do not appreciate being treated like I'm a liar when YOU are the straight up liars. If Walgreens is looking to close stores, please put store #6302 at the top of your list! From their own website: "New! Easy FedEx returns at Walgreens. Print your participating retailer's return shipping label at select Walgreens. When you set up your FedEx return through the retailer you purchased from, you'll receive an email with a FedEx return label or a FedEx return code including a QR code and RMA number. If you receive a QR code, bring it to a participating Walgreens and a store associate will print the FedEx return shipping label for you."
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September 2023 by Michael K.
I recently switched from Store #6614 to Store #6302. And the change is like going from night to day. I will give the address of each store below, but first I must tell you how my customer experience has vastly improved by changing stores. BTW I am speaking exclusively about ONLY the pharmacy department in both locations. At the old location one of my monthly Rx would never be in stock and was always on backorder. The new location seems to have figured out how to make sure that when Rx are due according to my auto refills, they have enough on hand (or have ordered in advance to avoid running out). One might expect similar customer service from each store in a chain like Walgreens, but let me tell you, that is an invalid assumption. I believe it all comes down to the people who work there day to day that create an excellent customer experience and give the customer a reason to want to come back again and again. Three hearty cheers for the pharmacy team at Larch Way store #6302. Keep up the good work! Store #6614 20812 BOTHELL EVERETT HWY Bothell, WA 98021 Store #6302 16423 LARCH WAY Lynnwood, WA 98037
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September 2023 by Stephanie R.
I will give them one star for being decent humans at least. I scheduled an apt for 4:15. Was called and said a double booking occurred and to come at 4:30. Well by the time my apt happened it was a little after 5pm. Just felt very disheveled and chaotic. Also interesting to hear the lady behind the computer talking about how red a customer got not getting his way. Time and place right? When I finally left from my 4:30 rapid covid test it was 5:25. Additionally, ZERO hand sanitizer at the pharmacy and or front, which I think is kinda gross.
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April 2023 by Casey M.
I've been going here for almost 4 years for prescription pick up via drive-thru, along with convenient shopping. It's not the store itself that's the issue here, it's the pharmaceuticals. I've never had previous issues here throughout that timeframe, however I must say, today has not been the day. My doctor prescribed the wrong syringe/needle, okay that's a misunderstanding from both parties that's nor my fault or the pharmacies. However. Went back to get the correct syringe & needle, they gave me the wrong size even though my account shows my previous pick ups are the same, always have been, never changed. Had to go back again to say what I needed. One of them mentioned that they are used to 1" size and not the 5/8's. My medical record states all the necessities required for pick up yet they didn't ask. I might be changing locations but I'll always give a 2nd try.
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March 2023 by HT Z
Never got my prescription on time. They only start preparing it when u arrived and asked
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February 2023 by Sharifa Aboud
This is newest update! Walgreens pharmacy in Larch Way has improved by far! The wait line is less and there are more staffs available! I used to hate going there but now it has proven it’s hard work! Thank you Walgreens pharmacy!!!
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January 2023 by Alex Hendrick
Rip off. I usually don’t come here for prescriptions but I thought I would try it out…. Take it from me… don’t. I get my prescription for 7$ usually with insurance. And they tried to charge me $50.00 with insurance. I get it some places have better contracted rates but almost 8x more expensive.. ya right. The worst part of the whole experience is how dismissive they were about it and basically told me to kick rocks because they were closing soon and go somewhere else. Which I did, Fred Meyer filled the same prescription for 9$ so safe to say that they just rip people off. Use your gas to drive somewhere else.
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January 2023 by Joe R.
Pharmacy has to be the worst that I've ever been to. Pre-Covid they were great. Now they're closed on weekends because nobody wants to work anymore. All new staff which don't seem to care. Moving my prescriptions to another pharmacy.
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January 2023 by S R
AVOID WALGREENS AT ALL COST IF YOU NEED MEDICINES. UNRELIABLE.Worst pharmacy ever.Called in for prescription, told it will be ready in 25 to 30 minutes. Went there to pick up in 40 minutes, was told to wait another 15 minutes, then got a call saying they don't have the medicines in stock.Told me to go to a different one as they have it in stock so I went to a different location and they told me they never received the request nor have the meds in stock.LOL. Can't believe Walgreens run on such a bad system.
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December 2022 by Rachel Kempa
So furious with this pharmacy! I can never get ahold of them. there drive thru is closed half of the time. I waited in line for 30 mins, then lunch started and they had us all leave. I was next in line too. Also now times are changing? I went in to get my medicine during the weekend and they are now closed for weekends. My fiancé went to pick them up around 6:15 and they were also closed. I think you guys should be open all week. I’m thinking about switching. Just super annoyed.
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October 2022 by Tiffany Shishkowsky
This used to be a great Walgreens. I am not sure what happened. Pharmacy is ridiculous wait times, takes days for prescriptions to be filled and open hours are not convenient (such as weekends and evenings). Nothing is ever in stock anymore and even online pick up purchases are not being picked in a timely matter. I actually moved to this Walgreens over the one in Bothell cause their service was better. I plan on moving my prescriptions and business elsewhere. They need to figure this location out.
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October 2022 by Kent Rasmussen
Asked about clearly false advertising on their sign; cashier didn't seem to care; nothing they could do about it. They're pharmacy is closed; they *don't* do COVID testing as advertised.
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October 2022 by Teresa Leathers
No matter what time it is, whenever I call this pharmacy I sit on hold for 45 to 55 minutes. They close at 6pm making it difficult for people who work to get there before they close.
