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January 2024 by Peter Ocholla
I've enjoyed doing business here. Santiago my sales rep made, the buying process is easy. I will go back here again because of the excellent customer service and high quality vehicles.
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January 2024 by Wolfgang Olson
Bought an suv from here, the windshield was leaking due to a hole in the glue line, they had a 3rd party company replace the windshield. Doesn’t leak anymore.I asked them if I could have a soft credit pull and they said yes. I wanted to see what options I had. Which you can do with a soft credit pull without affecting your report. I checked my report a few days later and I had 2 hard inquiries. I am not happy about this. If they couldn’t do a soft credit pull then they should have said that in the beginning.They sell cars at retail value or more. They won’t consider the private party price( value you could resell it for ) on KBB which is the true value of the vehicle that the rest of the world goes off of.Very friendly staff and they have a great selection. The suv should have been detailed again once I purchased it.3/5 all things considered.
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January 2024 by Issac Hutchison
Santiago went out of his way to help me purchase my vehicle. He made my buying experience great! beginning to end. Very excellent customer service. I recommend zagmotors to anyone looking for a reliable vehicle.
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January 2024 by Jesus rodriguez
Amazing customer service and support from the start till we drove off with our new car. Best part is the different options they have to offer if one doesn’t work out. Will be returning for future purchases or exchanges. Ask for Leslie she’s amazing!
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November 2023 by Mata nd Smallman (Makah)
Thank you to the best team. The best seller Leslie. She did good, going above & beyond for our needs. Got us a new whip??????
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November 2023 by Shaylee Wolf
We had a wonderful car buying experience. Danny was extremely helpful, listened closely to our needs and made sure we were taken care of. Him and the boss made a great team ensuring we had the best experience possible. Thank you for the new crv!
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November 2023 by Oscar Lugo
"Note of Appreciation: Enrique G, I wanted to express my heartfelt gratitude for your exceptional professionalism and unwavering dedication to your job. Your commitment to providing amazing customer service does not go unnoticed, and it has made a significant impact. Your attention to detail and willingness to go the extra mile is truly commendable. I'm grateful to have someone as reliable and customer-focused as you to assist us. Keep up the fantastic work!"
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October 2023 by Rocio Reyes
Words cannot express the gratitude that I feel. Daniel was so helpful with helping me get into a bigger vehicle. I was really worried that I would not get approved and was overthinking a lot and he kept reassuring me that he could help. The process and wait time was not even that long to get a final decision. When he came back to tell me that he could get me into a bigger vehicle, I felt like crying. I’m expecting twins in December and I already have 2 kids and we needed a bigger vehicle to fit all my babies. Thank you from the bottom of my heart to all the staff there for being so genuine and caring and for listening to the needs of their customers. He got me into a 2017 Chevy Traverse. Thank you, thank you, thank you ?
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October 2023 by Farhat Ali
Awesome place. Great customer service experience. The staff Luigi and Leslie were absolutely helpful and accommodating. Leslie provided superb customer service, above and beyond and this is what I would expect from all sales personnel from other dealers. Didn't buy a vehicle because of change of preference in the vehicle but will certainly recommend their business.
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September 2023 by Baby tay
I had a great at the Lynnwood ZAG MOTORS, the costumer service was excellent and I appreciate you so much James for your great and kind service bro. Definitely giving 5 stars ⭐️.
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September 2023 by Baldemar M.
To who'm it may concern about a week ago, my wife & I drove into your establishment. We were greeted by Enrique, one of their associates he showed us around the facility. He allowed us to look around the lot. Before we made a decision, without any hassle he took his time with us. What we liked most about Enrique, is that there was no pressure for us to buy a vehicle from him like most dealerships. We were able to take a vehicle out for a drive. Now my car had just taken a tow, after had it for 18 years. We finally saw one that we liked, & were able to drive home with it extremely satisfied. Your establishment needs more members like Enrique, he is an amazing associate we greatly appreciate you Enrique. Thank you again Zag motors, for the opportunity we definitely recommend your establishment to everyone. Who is in the need of a vehicle. Ask for Enrique or any of his team members, will most definitely be more than happy to assist. Believe me when I say, there will not be any regrets. We will most definitely return in the future, & possibly purchase another vehicle here because of the amazing experience we received. Thank you again Enrique for your honesty. This experience will be with us for ever because of their honesty.
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September 2023 by Patrick Tibbetts (Vegan Hippie Dude)
Daniel was great! Not only showed me the truck I wanted to see but recommended one. Which I purchased!Worked hard on my financing and got me out in a timely manner. Always communicating the next steps.Great experience!
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September 2023 by Kevin Bates
Great Experience, James was very helpful even through my stubbornness. he worked with me to get me a great deal on my trade in as he knew it meant a lot to me. He had a great attitude through a couple cars i test drove. He explained everything thoroughly and i couldn’t be happier with the car and customer care i experienced here. Thank you ZAG!!
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September 2023 by Miguel Fernandez
I was helped by Lesley and she was amazing. Quick and very helpful, she left nothing out and helped us get the best deal we could. Overall excellent quality service, she is definitely the one to go to.
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August 2023 by Lacey Cyr
We worked with James to purchase a vehicle. We had a great experience. James was friendly and professional. We wouldn't hesitate to purchase another vehicle from ZAG. We felt they were honest and upfront, which we appreciated. Overall great experience. Thank you, James!
