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March 2024 by Deborah Kim
I have not missed a 6 month dental checkup appointment in my adult life across several states and various dental offices. This was my first time as a new patient at a dental office where I was told my teeth look good with no cavities, then NOT given a cleaning and told to book a cleaning appointment where I would spend an additional $380 for additional dental work, and encouraged to talk to their orthodontist for alignment because the negative impact of my misaligned teeth would be that my teeth will “fall out.” Shocked at all this bad news for someone who practices faithful dental hygiene, I asked for further clarification and received vague and speedy answers that made little to no sense to me. The one star is for the kind dental assistant who professionally took my X-rays although she spoke to me like I was in kindergarten. An additional star for the kind front desk staff, who possibly felt bad pushing all these additional costs onto me.An excellent hygienist makes or breaks a patient’s dental office experience and ensuing commitment, but I have no comment to make in regards to this because my teeth were not cleaned.If you have expensive dental work needed, you may not have an issue here. If you generally have healthy teeth, aka not a profitable patient, you may have a similar experience.
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February 2024 by Michael Biggs
I took a chance finding a new dentist and couldn’t be more pleased! I was able to create an appointment for an exam inside the same week (probably got lucky). The initial exam went smoothly at 11 AM. They recommended that they address some minor issues with 3 of my fillings, and then clean and polish my teeth. Then they offered that I could come back after my lunch, and get it all done! Wow! Furthermore, they were able to do the work without the needle, using only a topical anesthetic! Then they cleaned and polished my teeth thoroughly, and gently, and I walked out of the clinic with a smile because my lips were not numb! Big bonus to me - my new insurance covered everything and there was no out-of-pocket cost. Shout out to Dr.Anit Mathew and her assistant (can’t remember her name).
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December 2023 by toyo toyosi
My experience was awesome! The Dental Hygienist provided an excellent service. Her job was very detailed and she made good recommendations. My total experience with the staff was very good. I look forward to my next appointment.
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October 2023 by Maryanne Swanberg
This was my first visit to this dentist. The staff was very nice and something about the ambiance of the office makes it not feel like a scary dental office. I am happy I chose to come here.
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August 2023 by Christine Wade
I really do not like going to the Dentist, I mean who does?!? Well I found myself in a bit of a pickle...lol. I went to another dental chain, and my experience was less than perfect. They told me what needed to be done, I met with their root canal specialist, he was ok. I just didnt feel "comfortable" with the vibe. Something was just off, ya know?! I called Bright now on a Thursday evening to ask for a 2nd opinion, they got me in the next day. The DA, I cannot remember her name, she was so sweet, like a breath of fresh air and assured me everything was gonna be ok and I would be taken care of! The Dentist I met with, Dr. Kim, was very pleasent. She did a full exam and gave me a complete treatment plan. I didnt get this at the other place. I needed a root canal and a crown placed. I met with their root canal specialist the following Tuesday (yesterday). I WAS TERRIFIED, Dr. Yamada, when I tell you he restored my faith in Dentists, he made my day. He explained every step, he was as gentle as he could be, and I barely felt him numbing my lower jaw. He was kind, patient, and professional. Hands down, BEST experience Ive ever had. Today I went back in for my crown, I wasn't nearly as terrified as the day before. Again, Dr. Kim explained every step to me, she too was kind, patient, and professional. I truly appreciate the care and attention I have been given. I've found my new dentist's and I 100% recommend this dental group. The DA's are just as amazing and I appreciate them as well.....Thank you for everything. See ya in a few weeks for my permanent crown. I actually look forward to my appoinment....NEVER have I ever looked forward to the Dentist, lol
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August 2023 by Harjinder Chana
Very pleasantly surprised. Staff were super nice and Dr Shin, walked me through my X-rays, and explained everything clearly along with a comprehensive treatment plan. Highly recommended.
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June 2023 by Dazzle Dragon
I honestly love this place. The staff is welcoming and always checking to make sure you're doing ok. They also explain what they're doing and why they are doing it so there are no surprises. Amazing all around!
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June 2023 by Abby meri
Great experience, Dr. Shin and Dr. Matthew did their best to help my son with his tooth ache. They also made sure that my son can get his prescription even in their day off.
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May 2023 by Kam G
Bright Now is a great place. Dr. Yomata knocked out my root canal in no time! Didn't feel a thing. He has a relaxing voice, friendly, good guy. Highly recommend it!
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May 2023 by Vonnie Johnson
I hadn’t been to the dentist in a year and I was embarrassed. Dr Shin gave me the best cleaning I had ever had, without judgement, but with help. Dental Assistant, LJ, was so careful and kind for x-rays. I highly recommend this office.
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April 2023 by Devra Wake
First visit experience good won’t know more until I start going there more frequently. Dr Shin seemed nice and the staff welcoming.
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March 2023 by Josiah Durham
Overall a pretty good group. Dr Nurani is awesome. However, the costs are insane and they aren’t the best at letting you know the entire cost of a procedure. Had to get a root canal from a root canal specialist and after forking over $1500 I’m told I need to schedule another appointment with my normal dentist to get the temp filling out and permanent one in for another $265!! Apparently it can be done immediately after the root canal. Why the heck wouldn’t that be included in the $1500 procedure if it’s something that is a requirement?? Makes no sense to me and seems to be a way to nickel and dime customers. Another really frustrating part is that they have a particular doctor for basic dental work, root canals, extractions, etc… it’s not like other clinics I’ve been to where my dentist handles pretty much everything. Just seems like another way to squeeze more money from customers. For example I pay to be seen by my dentist for my tooth pain, and I’m forwarded to a root canal specialist to look at it and that’s another $100 (approx) to have a consult! Why wouldn’t that be part of my initial visit fee or at least my initial fee credited to the cost of of the consult fee…? Oh and if you need nitrous to keep you calm, be prepared to fork over another $100. I’d suggest you do some research and see what clinics are not going to toss you around and charge the hell out of you. Anyways… it just seems like they’ve become more about how to squeeze money out of us and it used to not be like this. I think I left them a 5 star review last year, so this has really changed. I only am still giving a 3 star because Dr Nurani and staff are really nice and have a caring approach to the actual dental work.
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January 2023 by David Helms
The team is amazing and ever so considerate. They make you feel at ease and relaxed. They're compassionate and do their best to work to make your stay as comfortable as a dentist trip can be
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January 2023 by Jacqlyn Dion Jackson
Love this office! They are great at what they do and truly care about your comfort. Very professional and have the latest tech making everything fast and easy. The Maple Valley office is fantastic!
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December 2022 by Alayna Anderson
This is the worst place ever! They are constantly running behind, they have broken 3 of my sons brackets (braces) in one appt to change rubber bands. The receptionist for ortho side had to go smoke a cigarette before scheduling our next appt, they schedule your appt for 8am and arrive 3 mins, I’m not exaggerating, 3 mins before 6 people’s appts first thing in the morning. That’s not enough time to be ready to go at 8am! You are in their time, and they have NO respect for yours. If you would like more examples of their inadequacies message me, I have a year and a half’s worth! Can’t wait to get my sons braces off and be done with this place. I have seen more people than I can imagine throw a fit and stomp out of this place, and I understand why, cause I am there now!
