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March 2024 by Kristin Nilson
My first experience with Elements Massage was wonderful. Very calm, soothing environment. Nice staff. Desire did my massage and was just fantastic. As a person with a lot of muscle issues and chronic pain, I'm usually really scared when it comes to having anyone massage me. Desire was great and super knowledgeable about the chronic illnesses I have. She listened and applied pressure according to how I needed it. Such an nice person and a great experience. I'm definitely going back for more!
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March 2024 by Liane Fitch
All the staff are very attentive to my needs, respectful and courteous. My experience with Massage Elements in Maple Valley has been positive and the therapist I see most often is Leia who is fantastic! She is very professional and offers me many good suggestions for my trouble spots. This includes stretches, tips for tight muscles and devices which may eliminate stress on body parts such as my hand. She is also very friendly, which I appreciate very much! It makes me feel like I'm visiting a friend who is interested in my wellbeing. I respect her professional expertise immensely! I have tried all the enhancements available: Aroma therapy, CBD, and Himalayan Salt Stones. The Himalayan Salt Stones is the one I have benefited most from, particularly on cold gray days. I have always found everything to be exceptionally clean, professional, and welcoming.
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March 2024 by Rebecca devore
Excellent in everything!
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February 2024 by Donna Davidson
It was my fist time getting a massage for stress. It was so nice. I felt 100% better. They answered all my questions and made my time a pleasant experience and I will be back.
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February 2024 by Matthew Geiger
This place has been consistently going down hill for years now. Their prices are 50% higher than they were a few years ago and they try to pin you into a wellness plan to bring the prices to only slightly overpriced vs competition instead of ridiculously overpriced. It’s not like they offer anything that really sets them apart short of having slightly more availability as long as you are willing to get whatever rando is available. Management is obviously only in it for the money and cannot keep employees to save their lives. So don’t get too comfortable with a specific masseuse because they will likely be gone soon. I quit even trying to have a “regular masseuse” after the 5th one in a row quit. I recently tried to use a certificate my wife had purchased for a 60 minute session and booked a 90. Went to pay the difference and they informed me the 60 minute gift certificate was valued at $69 which is not even the price for a 60 minute massage. They charged me $107 for the additional 30 minutes which means they don’t even value the 60 gift card at half the value of a 90 minute massage. I didn’t even argue. As far as I’m concerned it was a termination fee because they will never get my business again. Also if you do chose to give these criminals your money make sure you tip your masseuse cash. Totally the type of place that would try and take a cut of the tips.
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February 2024 by Jennifer Geiger
This place is deceitful and greedy. I started coming here 9 years ago and came regularly for a few years until I moved. In the beginning they said they were working on accepting insurance. I worked in insurance, so I know it doesn’t take years to accept insurance. They never worked on it. I’m willing to bet the reason they never got around to it was because the owner can make more money by not accepting insurance.Speaking of the owner, I’ve been told by a number of current and former staff that she is, in fact, greedy and money-hungry and that it’s a stressful place to work. Don’t support businesses who don’t take care of their employees or want to legitimately help people in the community (accepting insurance would be a start to help out those who aren’t wealthy enough to continually pay the ludicrously high prices as part of continual therapy to decrease pain).Lastly, my husband had a gift card for a 1 hour massage. He had the opportunity to increase the massage to 90 minutes (so 30 extra minutes). He was never informed of what the additional cost would be before accepting). When he came out of his massage, they took his gift card (that covered the 1 hour) and then told him he owed $107 for HALF AN HOUR!!! That is OUTRAGEOUS!! This place is a complete joke and utter disgrace to the community of hard-working Americans. DO NOT SUPPORT THIS GREEDY BUSINESS or support the owner who owns multiple vacation homes.
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January 2024 by Marcus Joshlin
Worst massage I've ever had. It was rushed & just overall not good.
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January 2024 by Gina Dugger
Clean and professional, I definitely recommend Elements massage
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January 2024 by Leah Sigel
Had a massage with Zane. This is not just a massage but real body work, next level stuff! I can’t recommend him enough, he will transform you. We hold lots of "stuff" in our bodies, beyond tensions, and his work is top-notch to release it all!
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December 2023 by Abbi Charpentier
Everyone I interacted with was incredibly friendly. It was an overall great experience
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December 2023 by Brianna
Warm welcome from front staff, had a wonderful first time massage! Love the hours accommodating different schedules. Overall experience was great and relaxing. Thank you!
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December 2023 by Matt LeCompte
The massage was good, but they advertised 60 minute massage. I didn’t get called into the room until 3-4 minutes after it was supposed to start and the masseuse ended the massage 5-6 minutes early. So it was really only 50 minutes.
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December 2023 by Jennifer Lyons
I find they keep enough staff that specialize in deep tissue massage that I have no trouble making an appointment for my monthly massage. There are multiple skilled practitioners.
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December 2023 by TheAngryPinkPanda
This place is my happy place! I have never had a bad massage, and all the therapists are amazing.
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November 2023 by Chelsea Bidwell
Had an absolutely phenomenal prenatal massage with Arin yesterday. He was kind and respectful, the height of professionalism, and he managed to loosen up all the tension spots I’ve been struggling with lately. If I could give him 10 stars, I would.