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January 2024 by Bharath Mukkati
Francesca Moceri from Allstate Insurance was a pleasure to work with. She is customer obsessed and cares deeply about her customers. She was very knowledgeable and professional. Her main strength is that she is very quick to respond and provide accurate and up-to-date information. She had our back through the full process of our roof replacement and reviving our insurance policy with AllState. When we entered a period where we wouldn't have any insurance, she helped us with a temporary mitigation at a last-minute notice. It felt like we were in good hands, and we were safe, Francesca would ensure that our money would not get wasted and lost at any point in the process and we would get the best coverage. I highly recommend Francesca to any client. Francesca, thank you so much for helping us to get setup our first landlords' insurance and navigating through the curve balls and hiccups we got in the process due to poor roof condition which we didn't catch during the buying process of our property.
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November 2023 by Neil Wechsler
Personal service is alive and well thanks to Francesca Moceri. She made sure that I got the coverage that makes sense for me without spending any more than necessary.
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October 2023 by Michael Stevenson
Very helpful in solving all of my needs. When I could not contact my regular agent. I highly recommend them, they are very professional. And again, thank you for all your help, Michael Stevenson.
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March 2023 by Nick Johnson
Francesca and her team are amazing! I reached out to Francesca just about 2 weeks ago when I totaled my 2013 GMC Terrain while coming home from work and since then have already received the money owed for the loss of my vehicle. Everything was communicated so well! Thank you so much Francesca for making this such a hassle and stressful free process! I can't thank you enough for getting me back on the road so quickly!
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March 2023 by Cameron Hearon
Stay away from Allstate! They happily take your money but when it comes time for them to do their job, they are ghosts. I was in an accident over a month ago and have not heard from Francesca Moceri once! When I dial the number for her office it just transfers me to the main hotline where I have to go through multiple automated prompts to get a human being on the line. What is the point in having an agent if you never get to talk to them! Working with my adjusters has been like pulling teeth, they never answer the phone and will rarely return my calls. I feel like I'm completely alone in trying to get my vehicle repaired. Needless to say, once this ordeal is finally over, I'm switching to another company.
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March 2023 by Ray Orme
Great service and price. Use them again
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March 2023 by Jim
Very fast responseAnd always very helpful
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March 2022 by Vicki Buffer
Always there to help and answer questions or concerns.....friendly, courteous staff...excellent service!!
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March 2022 by pdarnold
Great service whenever I contact Francesca Moceri for any question or help I need. Her recommendations are helpful. And she look out for ways to help me save on insurance costs.
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March 2022 by Cameron Sullivan
Had to ask a question. She laughed at me and then yelled at me. Don't go through this rep. She's never been helpful since she took over this branch
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March 2022 by Loretta M
Francesca is extremely professional, easy to work and chat with, and she helped save us money too!
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March 2021 by Cameron Kandoll
Allstate is a Great insurance company, and is always in touch to take care of my needs.Thank you
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March 2021 by Eric Kennedy
Francesca is very customer oriented. Excellent response.
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March 2021 by Jose Castro
Francesca and the rest of the Staff are very responsive. They are all very professional as well. Whenever we have questions, they answered (email or telephone) in a very reasonable turn-time and to the point.
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March 2021 by Kaylie Shelton
Very responsive, professional, and answered all of our questions in a timely manner. Highly recommend!