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May 2023 by Jason Stotler
Absolutely terrible customer service and excessive fees. I'm betting Key Bank will be the next big bank to fail.
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May 2023 by Rebecca Sullivan
Never join Key Bank. They steal your money, this branch is incompetent.
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October 2021 by Dana Denysiuk
The male employee was rude and inconsiderate. I had a ripped two ten dollar bill and kindly asked to help me exchange it. The worker said he can't help me because I am not their client. . .When I googled:" What to do with a ripped dollar bill" Google tells you to take it to ANY bank, bit unfortunately Key bank is not one of them....I was considering to open a bank account at Key bank on Maple Valley because I work close by, but after this conversation with a worker who refused to help me, I will find a bank who is not that inconsiderate of others.SIR YOU WORK IN A BANK, IT IS REALLY SO HARD FOR YOU TO HELP SOMEONE TO CHANGE THE TEN DOLLAR BILL? YOUR REALLY ARE NOT ALLOWED BECAUSE I AM NOT YOUR CLIENT?
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June 2021 by Dana Deny
The male employee was rude and inconsiderate. I had a ripped two ten dollar bill and kindly asked to help me exchange it. The worker said he can't help me because I am not their client. . .When I googled:" What to do with a ripped dollar bill" Google tells you to take it to ANY bank, bit unfortunately Key bank is not one of them....I was considering to open a bank account at Key bank on Maple Valley because I work close by, but after this conversation with a worker who refused to help me, I will find a bank who is not that inconsiderate of others.SIR YOU WORK IN A BANK, IT IS REALLY SO HARD FOR YOU TO HELP SOMEONE TO CHANGE THE TEN DOLLAR BILL? YOUR REALLY ARE NOT ALLOWED BECAUSE I AM NOT YOUR CLIENT?
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June 2021 by old acc
The male employee was rude and inconsiderate. I had a ripped two ten dollar bill and kindly asked to help me exchange it. The worker said he can't help me because I am not their client. . .When I googled:" What to do with a ripped dollar bill" Google tells you to take it to ANY bank, bit unfortunately Key bank is not one of them....I was considering to open a bank account at Key bank on Maple Valley because I work close by, but after this conversation with a worker who refused to help me, I will find a bank who is not that inconsiderate of others.SIR YOU WORK IN A BANK, IT IS REALLY SO HARD FOR YOU TO HELP SOMEONE TO CHANGE THE TEN DOLLAR BILL? YOUR REALLY ARE NOT ALLOWED BECAUSE I AM NOT YOUR CLIENT?
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April 2021 by Kalki Nozomi
Awful bank that causes traumatic ptsd experiences. Harasses you about your small business income because they can't make any money off you. You ever seen It's a Wonderful Life? Welcome to Mr. Potter's bank.
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September 2017 by Lillian Jackson
Pretty good, one lady wasn't very helpful though when I asked her to help me with something. But, other than that, they are pretty good! :)
