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November 2023 by Cierra Morales
Very, very rude! Horrible customer service! From both the general manger and the employees! I felt racially profiled and discriminated against by the way they were talking to me and treating me. Aggressive tone in their voices from the minute they started talking to me! Both on the phone and in person. Aggressive body language display from the so called “general manager” and completely Unfair pricing! Wouldn’t recommend finding another storage unit!
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October 2023 by Brian Bloom
If your looking to get robbed look no further you’ve found the right place! Theft is common here. Also have seen a few meth heads living in the units.
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September 2023 by Debbie Mauk
Great people. Conveniently located and clean facility. The prices are a little high, but they are everywhere else, too.
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August 2023 by Debbie Brechler
Great people. Conveniently located and clean facility. The prices are a little high, but they are everywhere else, too.
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August 2023 by John Crevling
Per U-Haul contract to drop off location was at this location. I didn’t even get a foot in the door when one of the women working told me that I was not going to leave that there and Told us to go to a mystery Chevron. At no time did that U-Haul representative for Maple Valley storage bother to tell us where our drop off location was. That woman was one of the rudest women I’ve ever had to deal with. I would think twice about having to drop off your you all at that location. Employees again where some of the rudest I’ve ever come across.
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May 2023 by Kyle S.
SAFE and SECURE!!!! Melissa the store manager has been very helpful and professional. The gravel lots are well taken care of and clean. No mud or uneven ground so parking trailer's and RV's are simple and easy. Thank you for all the hard work you do here;) Kyle Stewart owner of Stewart and Son's LLC.
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April 2023 by Derek Bray
Pretty good storage facility. It's well maintained and secure. Lots of room for your RV or Boat etc if you need more than storage units, which they also have.
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April 2023 by Gail Adair
Down home friendly, they customized my price for a 3 day need for garaging a classic car to surprise my husband for his birthday. Was the best experience ever!
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April 2023 by Colleen Wilkins
Ridiculous prices! And they keep raising them! $250 for an 8x10 is highway robbery! We we will be vacating soon.
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February 2023 by Mike Houston
I had a really quick interaction with a U-Haul drop off but the staff was friendly and professional and left me feeling valued. I would definitely consider them again for the service's they offer.
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December 2022 by Cathy Hurst
I just wanted to take a minute to say thanks, especially for your outstanding customer service. Our space was easy to reserve and it was a great price and location. Completely clean. But today I needed extra help buying a wide variety of moving boxes, too. Cat was super nice and knowledgeable and very helpful. I can’t thank her enough - moving is stressful and she really helped me! Very appreciative!
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December 2022 by Brandon Kelley
The staff is helpful and kind. Secure and convenient location. They offer a number of different roll up sizes and vehicle storage lots. Secure and well monitored.
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September 2022 by Sandra Schemmel
The customer service I received at this business really helped me in my time of need and the quality kind service I received making sure all my needs were met, really meant alot to me and strongly recommend there business as one of the best businesses in town striving to grow and prosper, the kind of down to earth people you want supporting you and they have the best sturdy boxes with amazing labeling features and box kits with the essential supplies needed for a quick, efficient and completely safe transportation of all your families personal items that keep you feeling like you're at home wherever you go, and the strongest tape I've ever experienced that really make sure your possessions stay safely contained and secure in high quality boxes that can be reused for anytime in need and friendly advice from the staff to even make it even smoother transition than ever imagined. That kind of kindness I received from the staff and how they go out of their way to help makes a difference in lives while going through changes for a better home. They really have all the best supplies you in a one stop shop to stay efficient which really helped and security gates to keep you safe
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August 2022 by Warren H
Casey is chill and made the entire process of moving into and out of a unit easy as can be. I’ll be recommending this place to everyone I know for storage. ??
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June 2022 by Kristine Beyer
Casey was super responsive and very helpful in securing a mini storage unit for me. Unit was clean and easily accessible. Renting was a breeze. Casey was very friendly and provided great customer service. I highly recommend Maple Valley Mini Storage and Casey! 5 stars!