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February 2024 by Nataliya Salo
I like their pizza, one of the best in town.
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January 2024 by Darrick Carr
Fast, friendly,
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November 2023 by Steve S.
First time trying this location since I moved here and I was not disappointed. The store is easily accessible near the Fred Meyer and Safeway stores in Maple Valley. I placed an order online through the app and it was very easy to do so. Requested a couple of additional items And paid online as well.I received an email letting me know that my order was in process and when it was ready for pick up. I arrived at the store to find a clean parking lot and a very friendly staff that waited on me. Everything about my order was perfect and I really enjoyed the pizza. Keep up the great work!
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October 2023 by Zack M.
The customer service and management of this Papa Johns is terrible. On Friday we ordered pizza with 4 hours notice. When we went to pick it up, they had given our order to someone else. We understand mistakes like these can happen. We came back in 20 mins to pick it up.We called today, Halloween, at noon. I asked to order two pizzas and asked one to be comped given the issue on Friday. The manager agreed and said they working be ready at 5 like we requested. I showed up at 5:10 and they had no record of my order. The ladies at the front refused to do anything other than say "you have to talk to the manager," but per the ladies at the front, the manager was in the back on the phone taking orders. After 20 mins, I asked for a full refund from Friday which they gave, and left. I won't be returning.You have 1,000 other pizza options in Maple Valley. Use them.
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October 2023 by Chris Nixon
Don’t normally leave reviews but I feel bad for these guys since all the one star reviews seem to be either lies or a misunderstanding of how the pizza business works these days…half the time it’s not even them delivering now but Uber/Grubhub/DoorDash so when your pizza disappears the driver took it not Papa John’s. Also what kind of person leaves a review of Papa John’s as a company on a franchisees google maps profile? Don’t leave bad reviews for a pizza company you don’t like just because you don’t like them you weirdos.That said only issue I’ve ever had was getting pizzas with almost no sauce which was quickly and easily fixed with a credit for the next order. Every other time has been fast prompt and delicious.
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September 2023 by O'Hara Family
Love this place! Whoever is managing this location is doing an incredible job! The employees are happy and helpful. Thank you for always making Friday Pizza night great!
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February 2023 by Courtney Nelson
Food is always fresh and nicely packaged. All the kids that work there are super friendly. We love the new papadilos!
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January 2023 by pratik babariya
Young and friendly staff, quick service, only take out, no table for servings. Some seats for waiting. Plenty of parking.
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November 2022 by David Waliser
I'd order from Frankie's from now on. Pizza is much better and the delivery is considerably less. These guys are a little too proud of their bad pizza and service at Pappa johns
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October 2022 by Kaden Andrews
Why in the heck does a pizza place closet at 8 pm?? This is a joke. Maple valley has trash business and this one is just as bad if not worse.
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September 2022 by Sandra Schemmel
Amazing kind generous staff that goes above and beyond to help their customers to be the most satisfied they could ever feel, feeling at home with the most delicious pizza I've ever tasted from any company and the way they make their sauce, the taste of the cheese and flavor of the bread with the best ingredients on earth I've ever tasted on their pizza from meats, veggies to their fruits are the sweetest bits of heaven I've ever tasted and the amazing growth and the staff they have to build and grow such a fine amazing quality business, one of the most go to places on earth for pizzas hands down, biggest recommendation for high quality foods with the freshest tastes
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September 2022 by Maggie Watkins
i ordered online for delivery and had a great experience. The delivery driver thatcher was so so kind, i’ll definitely order again!
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May 2022 by Danielle Ponsler
We generally always have had a great experience. We order from this location multiple times. The service is usually pretty good and fast. Lately it’s hit or miss. Sometimes the employees are amazing and other times they seem rushed. I understand because I also work in Customer Service. Not everyday is going to be the best. However, Friday night October 15th. An older man driving a blue Toyota Tacoma truck almost ran us off the road and caused a very big accident in Maple Valley. I couldn’t believe it!! My fiancé told me to contact the store right away. I spoke to the manager on shift who was very nice and said he just started which was no excuse. Since then I’ve ordered again from there but really didn’t want to give them business after this :( it’s disappointing because it’s very close to our house!
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May 2022 by Pamela Rodriguez
The food was ok. But the people that work there are very friendly and willing to go that extra mile. Will try again ?
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May 2022 by Mannheim RatCake
Ordered a pizza @ 8pm for a 930pm delivery. At 945pm I was still waiting. Had called multiple times previous looking for my food. Asked for a discount because they didn't deliver it due to their printer not working. Just send it out without a sticker. They even claimed it wasn't their fault. It was their fault cuz it was on their end. That's how a business works I only have a 20 minute lunch. Doesn't matter im probably getting blacklisted for swearing at them. Still, worst customer service/problem solving skills ever!