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January 2021 by xGreatNWx
I’m a returning customer who had a great experience at 4 Corners Self Storage / Penske Truck Rental. Received prompt service and Eric the manager surpassed my expectations. Used both the truck rental and storage services in the past. Highly recommend!
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February 2019 by Sharon Draffin
She people are very helpful. I was leaving a domestic violence situation and they did everything possible to maintain my safety by keeping my reservation private and working with me for an uncertain leave date. Their rental was for a standard 4 days and since I was moving out of state this meant that I didn't have to be charged for extra days. I returned the truck with their night drop off. This meant I didn't have to get up early to have it back on time. I would definitely use them again. The company as a whole has good communication. They called me to confirm the reservation. They allowed me to change the date. They have boxes for sale in their office.
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January 2019 by Sharon Dawn
She people are very helpful. I was leaving a domestic violence situation and they did everything possible to maintain my safety by keeping my reservation private and working with me for an uncertain leave date. Their rental was for a standard 4 days and since I was moving out of state this meant that I didn’t have to be charged for extra days. I returned the truck with their night drop off. This meant I didn’t have to get up early to have it back on time. I would definitely use them again. The company as a whole has good communication. They called me to confirm the reservation. They allowed me to change the date. They have boxes for sale in their office.
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December 2018 by Alan Catchpole
Very well maintained and the staff are more than helpful. If you have any questions or concerns the staff will go out of there way to help you with whatever concerns you might have.
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October 2018 by Jonathan Miller
When I called the listed phone number, it routed me to an office in Tukwila. The listing for this company's Maple Valley location needs to be updated.
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September 2018 by Jonathan Combs
After another truck rental company, let's call them "B" and say that the name means "cheap", left a message for me that they didn't have the truck I reserved an hour before I was planning to leave to pick it up. Penske came through with a rental the next day. In the Seattle area, in the summer, that took some doing and the customer service guy called me several times to let me know that they were looking and then at what time the truck would be in Maple Valley. The 12' truck I rented was in good condition--I'll rent there again.
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June 2018 by Hi C.
Terrible experience. We booked a 16 foot truck online on Thursday night for a Saturday rental. When we show up on Saturday they only have a 20 foot truck for us (mistake #1). Okay fine. We sign the contract and drive off. 10 minutes later we get a call from the office saying they need the truck back because they mistakenly rented it to us, when it was reserved for someone else (mistake #2). We tell them that doesn't work for us because we need to move our stuff today and have a babysitter watching our kids. The lady tells us she'll make some calls and call us back. We keep going. We get a call 20 minutes later, when we are on I-405 headed to Seattle, this time telling us they definitely need the truck back (mistake #3). Really? That's the solution? So now instead for inconveniencing one customer, you think it's a good idea to inconvenience two customers???? You don't solve a mistake by making another mistake, but somehow that was the solution for them. We were under no obligation to return a truck since we had a rental contract to have that truck for the day, but lucky for them we did. They told us we could get a 16 foot truck from the Tacoma location. Oh okay, that's a great solution when you have a babysitter for a limited amount of time, and would have to return the truck by 6pm, which would not leave us enough time to get to Seattle, load our stuff, drive back to Maple Valley, move our stuff in, then drive back to Tacoma. Must have been a joke? They wasted our time and money, made their mistake our problem, offered no reasonable solution or any form of credit.
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March 2016 by Dale Snoke
Not any help
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November 2015 by Jordan Hoffman
The trucks are in bad shape here service is pretty friendly and helpful
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July 2014 by Heather Kuhlmann
Awesome customer service, definitely AMAZING company!!!!
