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January 2024 by Danialle R.
The recent changes in the atmosphere of the store have led to a shift in my overall shopping experience. As a previous patron of this establishment, I had a positive impression of the store. However, recent experiences have left me reconsidering my future visits. On multiple occasions, I encountered challenges with the service provided. During my last several visits, I encountered rudeness from the staff at the deli counter, leading to incorrectly prepared orders and, on one occasion, a refusal to fulfill my request due to understaffing. This behavior left me feeling undervalued as a customer. It is disheartening that the staff appeared inconvenienced by their job responsibilities, especially when there were no other customers present at the counter. In light of these experiences, I have made the decision to explore alternative shopping options, such as Fred Meyer, and consider becoming a loyal Safeway shopper in the future. I believe that the service industry should prioritize customer satisfaction above all else, and it is disappointing to see this aspect overlooked in favor of security concerns. I hope that the store management will take steps to address these issues and restore the focus on providing exceptional service to its paying customers.
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January 2024 by Guanhong Y.
Clean，quality food，fair price and friendly staff！I'm shopping here weekly.I love QFC！
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June 2023 by Jon S.
manager helped me with a issue she didn't have to. she was very patient and understanding. I have been going here for years and will continue to. thank you.
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June 2023 by K. D.
This place is HORRIBLE! Items stay out of stock for weeks at a time and God forbid you have a question or need someone at the customer service counter because they will literally just tell you they're not going to do it or that they are "busy." I can't imagine them ever actually doing anything, but I guess laughing with co-workers or standing and playing on their phones qualifies as "busy." I live 3 minutes away and will never be back to this store. I can get a money order at Safeway without them acting like I owe them my next child afterwards. In the last six months or so, every trip I've made there has resulted in me still having to drive to another store for whatever reason. I'm DONE with this place and these people that can't be bothered to deal with customers. I hope they go out of business.
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May 2023 by Brandon G.
Offer a buy one get one free but wont tell the price per pound unless you come into the store. Clearly these guys are trying to rip the customer off by doubling the price and calling a sale.
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April 2023 by Thanhquyen N.
Thank goodness it is close to home (less than 8 minutes). Can find almost most food and ingredients there. The store is always clean and have sales.
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March 2022 by Amber R.
I was pushed my a staff member. Not very friendly, you can tell the cashiers are unhappy.
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November 2021 by Maria G.
They had buy one get one free flank streak. 1) they double the price so it's really not BOGO 2) like a sucker I bought it I made stir fry with the first package. I thought I had the seasoning wrong because my husband couldn't even take a second bite. He said there's something wrong with the meat. So he had cereal that day Package #2 - This made stir fry, this time I used a different recipe. Same thing. It had the weirdest texture. Did anyone buy BOGO flank steak last week? And had the same problem?
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October 2021 by Tiphanie S.
I ordered this cake 7 days b4 I needed it for my 9 year olds Birthday. "You can do so much better QFC!". The cake was old, dry and it did have the buttercream frosting I asked for but it was covered with some sort of sugar frosting that made the whole cake nasty. Come on QFC!!!
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August 2021 by Fengus N.
2 Goddamn days in a row I stop to get some carved chicken...not asking for anything special, its fucking lunchmeat. Both days in the deli the dude behind the counter says he cant cut anything because he has to "clean up" by himself..its fucking 3 hours before the deli normal closing time. Ive lived by this store for 2 decades and never had this problem before...unreal
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January 2021 by Lisa G.
I live out of the county, but stopped in here since I was in the area. I saw that Starbucks Christmas blend was 30% off, so decided to grab 3 for gifts along with a few other things. I didn't notice until I got home that the coffee rang up full price. I wrote to the store and submitted my receipt. It's been 3 weeks and nothing. I know $15 isn't a ton of money, but I wouldn't have bought it full price.
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August 2020 by Kathy M.
I'm so pleased with the Lake Wilderness QFC's delivery and pick up!!! So easy to use and makes us feel safe and protected. They're always very friendly. Yes, sometimes they are out of some things but for the most part they try to suggest substitutes or just do a refund.
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September 2019 by Cr C.
I came in to this store at 9:24pm to get a money order, and employees were disrespectful and they said money orders are closed. There website says 10pm...then an employee said to another employee "what is he trying to make me work?" Isn't that why you are there. save yourself the hassle and go to Fred Meyer they have employees who actually want to work, then self centered disrespectful...sorta employees. Plus they close at 10pm and all the stands close at 9....the employees just sit around for the last hour. Then their employees call you an idiot lol.
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February 2019 by Y Y.
Expecting another snowstorm tomorrow, I called (since all the stores were bare shelves) spoke with a lovely gal Taylor, at 11:40pm asking if they had a load coming tomorrow. She went the extra mile to go find out. Milk, bread tomorrow and a trailer of freight was just dropped. She also advised I call before I head over tomorrow and told me the hours of bread and milk deliveries. Super helpful customer service with a smile I could hear on the phone. Meanwhile, the store was still packed at this late hour. I hope her or her parents read this. We need more people like her around. Thank you Taylor!
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January 2019 by Cheryl S.
Ok selection and clean. However I'm not sure anyone works here. No cashiers at 7 pm on a Saturday night. Not even one. I don't mind scanning my own stuff but when I have a cart full it's downright annoying. I think I'll try a different location next time.
