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July 2025 by Rob Love
I am so sick of the disrespect we as CUSTOMERS have to put up with from these workers. Oddly enough, they're not from the states usually. So they come here, act like they're over us in every way. The people are sick of it and the disrespect ends now!
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May 2025 by Skylar
Service is unbothered and at times rude. Not helpful.
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May 2025 by #20Racing
The USPS always get a bad rap, mostly because they deserve it. This Maple Valley location is one of the better ones and really is the only one I'll go to if given the choice.
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April 2025 by Hunter -
Very fast - friendly service! Didn’t expect it to be so quick!
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February 2025 by Angelina Goodenow
The customer service from Kevin @ the Maple Valley usps location has consistently Exceeded Expectations! I never thought I’d take the time to review the usps…(they just deliver our mail right?)…but Kevin has gone above and beyond to help me out with two recent highly-stressful mailings / deliveries, both resulting in a positive outcome. Maple Valley (we) are lucky to have you, thanks Kevin!!
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February 2025 by Kate Washington
Staff is very kind and helpful! Never had an issue with any package. Clean and stocked lobby. Thank you!!
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January 2025 by HEP Polano
Monday Jan 13th, around 11am I went here for a package and had some questions. I received very good service. Very helpful and competent. Very friendly staff member. No waiting line. recommend this USPS. My compliments
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November 2024 by J B
Terrible service. The mail-lady always has a bad attitude, she yelled at my dog (actually yelled) for trying to greet her - he’s a friendly golden retriever, why do you work as a mail-carrier if you hate dogs? - sometimes she won’t even walk packages up to the porch and leaves them near the garage where they’re hard to find and at risk of getting wet. They’ll leave “delivery attempt” notices in my mailbox but nobody tried knocking on the door for a signature (I was home all day). If they can’t delivery your package for whatever reason, they just hold it hostage at the post office (who knows which one, they don’t even clearly indicate which USPS you should pickup from) where you have to wait in long lines. And don’t bother calling the post office - they’ll let the line ring for more than 3 minutes until the call finally disconnects. It’s impossible to get anything accomplished with the USPS.
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August 2024 by Jaya Ravi
Slow customer service.
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July 2024 by Ik “8” L
Unfriendly old lades. They think customers are stupid. No long line but don’t want to go again.
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June 2024 by Vince Weber
I am a 100% disabled veteran, confined to a wheelchair.
I get a monthly prescription that requires being signed for.
For the 2nd month in a row, I received a notice of delivery, in my mailbox, as first attempt of delivery.
There was no attempt, what so ever, to deliver to my door for signature.
It is my belief that this is laziness.
I have been told, previously , that the carrier is short of time. This is the response I get when bringing up my problem to the manager.
It will take approximately 5-10 minutes for the delivery, I am willing to say that at least this much time is used as personal, on the phone during the shift.
“Time” can not be used as an excuse!
This not a reflection on all carriers, just a select few. There is one carrier, please forgive me on forgetting his name, that does deliver to my door.
Dark hair and glasses.
The other carrier, please do your job!
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March 2024 by stephanie herrera
enhua is always working hard and always willing to help me! best mail lady around!!
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February 2024 by teena madden
For such a quaint, non busy post office, the staff is very condescending, they should all move aside/retire.?
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September 2023 by Jon Hodson
Extremely under staffed I would recommend going to another location
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September 2023 by Olga P.
Hire more staff. No one is even delivering to our route.
