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October 2025 by Tirth Khaira
I had one of the worst experiences at this Walgreens Pharmacy recently. I came to pick up a prescription through Roadie delivery and waited patiently in line. When my turn came, the employee named M***sa handled my pickup. I provided her with all the correct details — patient’s name, date of birth, and order number. Instead of checking carefully, she glanced at the information quickly and immediately said, “There’s nothing here for you.”
Her tone and attitude were very dismissive and rude, as if she was just rushing through her job without any care. When I politely requested her to recheck, she repeated the same thing — “I don’t have anything for you” — in an even more irritated tone. It was shocking that someone working at a pharmacy didn’t even know about Roadie deliveries, which happen regularly from that very store.
I then went to the front desk, and they sent me back to the pharmacy. Another employee at the pharmacy looked up the exact same details I had already given M***sa, and within less than a minute, she found the order and handed it over to me.
This shows M***sa’s complete lack of professionalism, responsibility, and respect for others’ time. As a delivery driver, time literally means money, and because of her careless behavior, I lost valuable time and almost missed my next pickup.
Walgreens seriously needs to retrain staff like M***sa or have them replaced with someone who actually cares about doing their job properly. Customers and drivers shouldn’t have to suffer because of such unprofessional and lazy behavior.
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October 2025 by Marina Pevzner
Omg I just spoke to the rudest pharmacy rep I have ever encountered in my life . Not cool . Never had this horrible experience before
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August 2025 by Meaghan Lodahl
AVOID at all costs.
Was told on Friday Morning they had the medicine our son needed post surgery. Then automated system said the prescription was ready ,
Went to pick up early evening and was told they didn’t have the medicine in stock.
And would not until NEXT WEEK -
so we’re HEADED INTO A LONG WEEKEND AFtER SURGERY without pain meds - wow
When I called back to inquire as to why they said it was in stock - they had no answers and eventually just hung up on me.
IMO - Inept, Unaccountable and sloppy
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June 2025 by Artemis B
Today, 6/26/2025 at 8:00 pm , the pharmacy staff at the pick up window didn’t say a single word—just dropped the medication in the box and walked away had a dismissive attitude . No greeting, no explanation, no acknowledgment at all. A little courtesy goes a long way, especially in healthcare. I hope the management takes customer service more seriously and addresses this ongoing issue.This wasn’t the first time I’ve had a disappointing experience at this pharmacy. Many of the staff come across as dismissive and lacking basic manners.
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May 2025 by Jason Didricksen
Head pharmacist is nice but the staff is rude. Automated pharmacy updates are unreliable and a waste of time. Why does this store exist anymore?
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May 2025 by Fayaz Khan
Never answers the phone, everything is out of stock all the time, not suprised by reading other reviews
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February 2025 by Smitha Navin
Techs working at the pharmacy are plain rude.
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December 2024 by Arlene
After I waited in line for 20 minutes. I get the the window 5 minutes before the close. Just to be told they are closed. (EARLY) I understand people sometimes wanna leave work early. But, then they shouldn't work at a Pharmacy dealing with people Medicine. 🤬
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December 2024 by Samantha Dees
The techs working here are unprofessional and incredibly rude. Always uncomfortable coming in. Especially Gabby. The male pharmacist is absolutely amazing though! Be prepared to deal with childish “grown ups” who are lazy or lack of training for the job.
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December 2024 by Mark Dougherty
Remove the listed phone number if you are never going to answer the phone. Days of my life this business has wasted at this point.
We are always left helpless and infuriated when we need it the most.
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September 2024 by Cindy Lerma Navarro
I’m a caregiver. There’s a very friendly and helpful lady that works here.. but why is it that we always get the rude lady on the phone. She just hung up on me after I was extremely nice to her. I waited on hold for 6 min and spoke with her for less than 35 sec when he just hung up on me after she answered my first question. After she answered me I said “thank you so much for verifying that…” boom hung up. I had more questions! Please make sure to hire caring people. Some people are battling cancer, on dialysis, liver disease. Don’t treat people like this please they have it hard as it is. Walgreens please make sure to do better and hire good people. Not everyone is out to yell at the pharmacy clerks.. I appreciate all the hard work they put in every day.
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February 2024 by CT H
Arrived before 7 to pick up critical rx that was paid for with express pay and the pharmacy was already shuttered even when the hours are open til 7. Insensitive staff was rude and unhelpful at the front when asked about it.
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October 2023 by Suzanna P.
Called inquiring about a vaccine. The pharmacist was rude and talks to customers like they are idiots! I Will never give them my business!
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May 2023 by Alexander Hamilton
I’ve been going here for a number of years now and increasingly they do not have my medication in stock so I must transfer to a different pharmacy. I was put on a wait list for it and over a week later with no contact or update it still is unavailable. Putting in my last fill over the phone I was hastily told my medication was out of stock and it’d be a day or two until it could be filled, which I accepted. 15 minutes later I received a text notifying me it was ready for pickup.The inconsistency and lack of accurate communication are 2nd to be having a reliable place to fill my medications and is the primary reason for my 3-stars.
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April 2023 by Michael B.
I attempted to print some photos of myself and my wife. The manager, Eric, refused to deliver the photos due to him finding them "indecent". When I questioned this, he showed me the photo of my completely clothed wife kneeling on our bed. I scoffed, and he stated, "there was also liquor." Yes, a bottle of Jack Daniels appeared in another photo. Cheers to you, manager Karen/Eric! I went down the road to your superior competitor and printed the photos without issue.
