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January 2024 by Pamela Talley
Fix Auto is absolutely the best auto repair shop within King County. The staff are extremely friendly, approachable and kind. I received a more than fair quote and while waiting for the work to be done, I found the waiting room to be peaceful. The staff interacted with one another with professionalism and respect. Thank you staff for creating a family friendly environment. Pamela Talley.
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January 2024 by Mackenzie Sunde
I had an amazing experience with fix auto maple valley! I was able to call and get scheduled the next business day with my estimate. It took a little longer than expected but they texted weekly check-ins with updates and only took longer to ensure high quality parts! If I ever have to get repairs again, which I hope I don’t, I would 100% return!Additionally, I was able to leave my rental car at the shop to be picked up by enterprise which was a great bonus ?
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January 2024 by Madivie Blonde
Fix is a place I will absolutely recommend a friend. Their communication on how things are going with the car is super great and helpful to me. They finished way before thr estimated set they first gave me. Thank you Mandy and Meagan.! Super fast, super efficient super awesome!My back bumper needed replacing and now it looks newer and even better than before.
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January 2024 by Mark Dillon
Fix Auto Maple Valley did excellent work on repairing my car after an accident. Staff were professional, friendly and kept me informed through the whole repair process with regular status updates. Repair work was outstanding . Would highly recommend them if you need their expertise.
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January 2024 by Bri Emery
I picked this place based on so many great reviews. However, my experience wasn’t the most timely. Communication was sparse and the sense of urgency was slow. Tried to say my specific part wasn’t in production and it would be weeks before I could get it all repaired. I was able to find the part myself and then magically they got the part the next day from the same exact dealership… told me that the part was all the sudden released two weeks early…you can’t release a part that has been in production since 2018.
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January 2024 by Kyle Gochnour
By far the best auto body shop I have ever been a customer for. They are so kind, prompt and accommodating. My bumper needed to be completely replaced and they not only did an amazing job, but it was done in just 2 days! This is the second time I have used Fix Auto and there is no other body shop I will use from now on.Thank you, Fix Auto!!
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January 2024 by Alyssa Petersen
Great communication. I received a texted anytime my car went through a process. Ie. bumper arrived, it is painted, getting assembled, etc. The only complaint was it took a long time. 4 weeks but other places are taking just as long I hear. I would recommend and bring another car here if needed. Meagan was my point of contact and she was great.
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December 2023 by Melinda Houdak
I had a phenomenal experience with Fix Auto Maple Valley! I was involved in an accident and needed repairs to the rear end of my vehicle. Fix was able to get me in so quickly for an estimate and then for repairs as well! The communication is STELLAR! They reached out to me multiple times to give updates on the progress of the repairs. I didn’t need to call them for that information! They worked directly with insurance. I definitely recommend their services!
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November 2023 by Chuck Scott
I have a had 2 vehicles reparied at Fix Auto in Maple Valley. They were great! They quickly got us in for our estimate and to get the process started and then were able to get the vehicles prompley repaired. They handled all paperwork with insurance and are very good at letting you know how the repair is progressing and providing and estimate on when the vehicle will be ready. They delivered on time and the repair work was excellent. They even gave the vehicles a thorough interior cleaning. Highly recommend contacting them if you need to get your vehicle repaired.
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November 2023 by Stephen Munson
Repair for BMW 5 series bumper....they did an amazing job! Quality and communication was excellent and even kept us informed of progress throughout the process. Thank you!
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November 2023 by Philip Shoop
Great place to repair your vehicle. My truck was involved in a wreck. They got me right in for estimate and repairs were done In a good time frame. Didn't take to long. Trucks looks good again. Will definitely be back if needed.
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November 2023 by Barbara Emerson
I'm so very happy I chose Fix Auto to repair the accident damage to my car! They did an outstanding job, can't even tell my baby was hurt! Serg was amazing, he kept me informed of the status of the repairs and was very personable - made me feel like a dear friend during the whole process. I would give him 10 stars if I could!Services: Tires
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November 2023 by Mandy Hunter
Fix Auto was so great to work with! I was rear ended, and Fix Auto worked with PEMCO to get my car fixed. I didn’t have to worry about dealing with insurance or payments or anything - they handled it on their end. They kept me updated through text throughout the process, and were extremely kind and communicative. My car looks brand new, and I am so happy with the repairs! I would highly recommend them, and will definitely be back if I ever need anything fixed on my car!Service: Body & Trim
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November 2023 by Gerald Faughn
It's impossible to give these guys money.Originally, I had a car needing front end repair working through Liberty mutual insurance. They said they did not work with Liberty and would not be able to bring the car in. Seemed odd, but maybe they're busy with other insurance companies they were authorized with. I later called and asked to pay out of pocket for a repair, no insurance, just a customer paid job. They declined, said they won't touch it as insurance was involved in the original estimate... I then called back for a 3rd time asking if they would paint a brand new bumper I had purchased, and I was once again turned away, stating they will not paint parts they did not purchase for warranty reasons. I said I don't need a warranty, and was again told no.
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October 2023 by Gail Monaghan
Mike and his team provided a top-shelf, seamless experience throughout my car repair process. From always timely and thorough communication to highly detail-oriented, premium restoration, I am confidently recommending Mike and his team to all my colleagues and family.Services: Painting
