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April 2024 by Rauni Blake
Phenomenal customer service! My car looks and feels brand new and they did it in no time!
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March 2024 by tef kienitz
Very great job on my vechicle
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March 2024 by peter picard
Received daily updates and my repairs were completed a week early. Nick is the best!!
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March 2024 by Brittany
I have never been treated better or had better communication with a shop than I did with Caliber Collision. They process from start to finish was smooth. We had a repair from collison in where the other party was paying. The insurance company was familiar with collison and the rental place was right next store. Very convenient and easy for us to get our needs met.
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March 2024 by Andrew Root
Nick and his team were great! Great work! Highly recommend!!
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March 2024 by Amanda Gericke
Amazing place. Customer service was amazing. Thank you guys for making my vehicle pretty again!!!
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March 2024 by TJ
Always does quality work. Very friendly
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March 2024 by Joseph Day
Everything was perfect from work done to communication from all staff!
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March 2024 by Kaestner Home Team
This shop went above and beyond. Front desk to my specific mechanic Nick! They kept in touch with me on how the progress of my car was going. My rental car ran out on a certain date and they ensured it would be done by then. They detailed my car to finish it off, and as a Real Estate Agent, that means the WORLD. Thank you so much for going the extra mile. I appreciate you ALL! - Erica Rodgers, REALTOR® with Kaestner Home Team
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March 2024 by brandon carson
Really great people and nick was awesome
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February 2024 by Sandra Lennon
Excellent service all around. Car was finished in two weeks from the time I took it in to be looked at. Amazing communication during the process of repairs. their work is top-notch, you can't even tell my car was ever damaged. I give their service a 10 out of 10 and will be back if I ever need work done again.
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February 2024 by Tweety_bird1941
Awesome job, courteous, professional and knowledgeable. Sucks we had to meet under these circumstances, but they made this stressful time, less stressful.
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February 2024 by Eric Yerxa
Great service, good communication and the repairs were well done. Enterprise was across the street so rental was very convenient too.
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January 2024 by Milaina West
Great Service and communication!
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December 2023 by Mark Decker
It took 72 days to get our Jeep repairded which exceed the RCW law for rental reimbursement which now costs us $800 out of our pocket that won't be reimbursed by insurance. Feedback on repairs was slow and infrequent unless I texted needing an update. And the suspension repair of our Jeep should have been completed in the first 45 days when our Jeep just sat parked waiting untouched. The suspension repair would have taken a week less if Caliber would have passed on to Firestone that the Jeep has a 2" lift which was communicated when car was dropped off. Lastly and simply Caliber should at least clean the windows inside and outside the vehicle before passing it back to the owner. Body work looks great but based on above issues we would rate our experience a D+.
