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November 2023 by Katie dennis
We had a horrible experience at another auto body shop and came to ARA star to fix it. Ron and the whole team were great! They communicate and update often and really listened to what our concerns were. 100% recommend
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November 2023 by BhaSy MasOn
Shannon's ARA CARSTAR North has an exceptional service. The work that was done with my car excellent. Even my little tiny chipped paint on my trunk was fixed and done beautifully. I will be forever greatful and highly recommend ARA CARSTAR. Keep up the good work yall!
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November 2023 by jennifer throckmorton
Very friendly, communication is great. It was taking longer than than estimated due to shortage of employees due to illness, surgery, etc. When I told them my insurance only pays for 30 days rental, they got on it and finished my car even a day early! This is second time I’ve needed to take my car to them and both times, my experience was top notch. The work done was great, and my car was cleaned after the work was done (which is an added bonus!)
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November 2023 by Nina Kanarskaya
The staff communicates each step of the process from beginning to end, down to helping you schedule a rental car. They did an amazing job with the repairs and my car looks like it was never damaged. There was a slight delay and they handled everything on the backend so I didn't have to worry about anything.Services: Painting
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November 2023 by Michelle A
I recently had a hit and run to my new car which left me so angry and upset. ARA CARSTAR was on the list of places from my insurance company.They not only had the best customer service with friendly staff, they kept us up to date with texts on the repairs, and did an absolute excellent job on my car. Looks brand new! What a relief! Also we love Ron! He was just the BEST! Thank you!!Service: Body & Trim
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November 2023 by Maggie Broxson
Great service. Great communication. Exceeded expectations they were able to quote quickly, ordered and received required parts same day and completed repair on schedule. Car looks great. Thank youServices: Painting
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October 2023 by luis pineda
They were great! Accommodated according to my needs and never had any issues. They made sure to take their time to get everything fixed properly and go over all thr repairs done. Highly recommend!Services: Painting
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August 2023 by Hadil Al-Tamimi
The first thing I look for in a place is the friendliness of the staff and I’m happy to report that everyone was so kind and welcoming. The quality of their work was perfect and it only took them a week to get it all done. I highly recommend them.Services: Painting
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August 2023 by Cynthia Seigworth
Great experience. Daughter was clean across the country working her first job after college. She was really worried because she had never had an accident before. They explained everything to her and it was so nice that they were able to get her car in right away after being side swiped. They kept us informed and worked great with our insurance and went above and beyond for her. I Can't say enough good things about them. Thank you!!!Services: Tires
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August 2023 by Josephine Siaw
Ron and the team were professional. I felt comfortable leaving my truck with them knowing they will do a great job, as their reception was warm and they demonstrated knowledge of what they do by explaining what would happen. Ron answered all my questions and I was updated on progress every step. My truck looks amazing now and I will recommend them to my family and friends.Services: Painting
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August 2023 by Lisa Lawless
The staff at ARA CARSTAR in Marysville were excellent! Very professional, responsive and informative. My vehicle was well taken care of at a reasonable price and they even provided updates via text message on each stage of the repair! Outstanding customer service!! I would recommend their services to anyone.Services: Painting
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August 2023 by Brittany Wright
What a wonderful group of people, they got my car in pretty quickly and repairs were completed in less time than expected. My car looks brand new after a hit and run fender bender. Thank you for all your help. Highly recommend this shop.Services: Painting
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August 2023 by Dan Sander
I had a fantastic customer service experience here. They did great work on my vehicle, and then when I brought it back for a follow up issue, they got everything working properly, including replacing my rear turn signal bulb. I would highly recommend this shop for damage repair!Services: Painting
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July 2023 by laurynn t
This place is absolutely amazing, I’d give them more stars if I could.My car was backed into on a Friday, I called them and they were able to get me in the following Monday for an estimate.I dropped my car off two weeks later and was able to get it back a month later (only due to parts being on back order).Ron and Shannon were extremely helpful and kind, they helped me with insurance, getting a rental and gave me updates on my car every other day.Hopefully nothing like this happens again but if it does I will definitely be going back to Carstar. Thank you so much!!
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July 2023 by Carlos Ortiz
They are dedicated to excellence from the time we took our car in for an estimate.They provided realistic expectations of when the repair job would be completed.And they communicated well and regularly.I can say I would like to do business with them again since I don’t want to have my car damaged ?However, they will be number one in my list if I have to get my vehicle repaired again.
