-
December 2023 by Tracey Silver
I was in the State Street in Marysville WA. ATT store yesterday. and was helped by Kato. It was his first in store day and working alone. I have been a manager in customer service for decades and if I had not retired I would have stolen him to work for me! Kato greeted each person entering & helped & sold to everyone with GREAT Customer service. 10 STARS
-
September 2023 by Allison Hosk
Went in to grab a new case for my phone. Jair seemed to be the only one on the floor and had several customers to assist. Flawless customer service and super helpful. Thanks Jair!
-
May 2023 by Justin McIntyre
I really want to share my great experience with the help of Amanda Hannah and Wyatt. They spent several hours assisting my wife and I transition from tmobile. We received horrible treatment at the t mobile store and were told to call customer service who then told us to go to the store. We completed that cycle 3 times before giving up and explaining what we needed to Amanda. She knew exactly what we needed and was able to help immediately. If I ever had any trouble they can help me in store. I highly recommend this location.
-
February 2023 by sara wade
I was wanting to switch carriers. I came into this store and Jair helped me. He had so much knowledge, answered my questions and so much more. Once my service is up i will be switching because of how great this staff was.
-
February 2023 by abbey briggs
Helpful and speedy service! Everyone was friendly, I believe Jair helped me look at buying a new phone & he was wonderful.
-
February 2023 by Tammy Newman
I cannot explain how amazing the service was with Jair. I highly recommend this location and this representative!!! He was super helpful a patient, I had so many questions… Love this location.
-
February 2023 by Becki
Best customer service! I got helped by an employee named Jair. I was confused and indecisive about a couple things but he made sure to help me choose what was best for me. Definitely recommend this location. Thanks again, Jair!
-
October 2022 by Lau
I went in to the Marysville store to find out how to get my busted camera lens fixed. Jair did an AMAZING job helping me with the process! I was in and out in less than ten minutes with all the information I came here for and more. Highly recommend this store and this employee!!
-
October 2022 by Mina Hanna
Jair did a phenomenal job with assisting me with switching from T-Mobile. I highly recommend this representative to assist you.
-
September 2022 by Joseph Allen
Only one team member out of 3 at this branch knew the answers to my questions. But my issue still didn't get resolved. I was without a phone/phone service for 4 days due to a sim card malfunction. During that malfunction, my bill became past due. So instead of fixing the issue or assisting me with the issue. I was instructed to pay the bill first before at&t can go any further with any current and or other issues I was or will have. The bill became the top priority OVER THE sim card issue, which became an issue before the bill was past due. THE PEOPLE READING THIS KNOW WHAT I AM GETTING AT HERE WITHOUT POINTING OUT THE OBVIOUS.
-
July 2022 by jonathan berry
Had a VERY bad experience with the AT&T store in smokey point making fun of me, a veteran by the way. So, I came to this store, Emma helped me out and got me exactly what I wanted and didn't try to scam me like the other store did. She was super nice, very helpful, and fast. I was in and out in maybe like 10 minutes. Despite being farther away from my house, this is the AT&T store anyone nearby this location should use.
-
July 2022 by Chelsea McTee
I went into AT&T to start a plan & get a new phone after T-Mobile told me I was going to have to pay a down payment over $650. Emma was super nice & set me up with a new plan, new iPhone 13 & the newest Apple Watch & only had to pay the sales tax which ended up being less than $150. If you’re thinking of changing plans or starting a new one, I’d definitely recommend going to this location & asking for Emma!
-
July 2022 by Joseph Lach
Rudest most unprofessional staff ever! Politely asked for a new sim card and they told me they didn't have time for customers who weren't buying they didn't care if I had service and to go somewhere else. I loath this store with a passion!
-
June 2022 by Michele F
I AM LIVID!!! Went into the store to trade in my phone, they didn't have the phone I wanted, the associate that barely wanted to help me tells me we can trade in as we order the phone to be delivered in the store and once it gets there, they will call me, which works for me since u will be out of town. Well....I realize I am not getting a call during the time I am supposed to, check my email and it states package was delivered to my home address and has been sitting outside for 2 days now, a brand new iPhone 13 pro max....chances are it will get stolen!!!! Because that lazy worker lied to me to get a sale that will cost me money and is causing me stress on my wedding weekend!!! UGHHHH
-
March 2022 by William L.
Riley was so friendly, helpful, and know her stuff when it comes to customer help and phones. Thank you for hiring an wonderful employee.
