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June 2025 by Michelle Dube
Joesph at the Smokey Point AT&T was amazing! He answered all our questions in a way we could understand. I will only be working with Joesph!
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June 2025 by Diane ONeill
I was so frustrated when I decided to visit an AT&T brick-n-mortar after 7 dropped customer service phone calls earlier in the day and no resolution to my RCS messaging issue. Little did I know that Superman, by the name of Joseph handled my problem professionally and oh so quickly. Thanks for the great attitude and patience.
A 30+ year loyal AT&T customer…..Diane O
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June 2025 by brian despain
Good service. Crew changed my plan and got me a bunch of goodies and the wife a new phone. Thanks all!
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May 2025 by Razel Balingit
One of the Associate at marysville Att store her name is Aryana is being helpful . My phone got lock out and she insisted right away do some hard reset and nos my phone is back and properly functioning. Thank You.
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May 2025 by amelia henderson
Recently traded in a phone. I had no complaints about the person helping me but I was told that the phone would have to be sent in the mail and I would receive a box with a shipping label to send the old phone back. When I received the phone, I realized I was sent the phone with more gb and no shipping label. I called to let them know that i had received the wrong phone and had requested the one with less gb as I did not want to spend hundreds more for more storage. I was then told that they had remembered telling me the difference was only $3 a month and that if I wanted to bring in the one sent to get the the other, I would have to pay a $55 restocking fee. No offer to make it right on their end but just that I would have to pay more money after even more hassle. They then wanted me to go online to create a label that I was unable to do because I am not the account holder. So I had to call their loyalty department which took over an hour between the call back, sitting on hold, and getting the problem worked out. The person on the line told me they would also not be able to create the label for me as they would need the cardholder info as well and recommend I drop it off at one of the nearby att stores that can mail it out for me. I have been beyond frustrated with the process and will be looking around for a different carrier that can provide quick and easy service.
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May 2025 by Jacob
Went to get new phone for my wife for mother's day was told plan was out dated had to change plan and was told to cancel things after a amount of time and when asked about taxes on the phones the Jeremy who helped us kept avoiding the question saying I'll get to it and then ran my card three different times Couldn't run it one time for the price of taxes should of just got the a replacement phone for cheaper then new phone and when transferring data from old phone to new Jeremy was all about taking my money but dident help us at all when transferring everything dident evem put on screen protector like he said he would he just ignored us after taking my money will not be going back to that location
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May 2025 by Kari Greene
I went in today because my screen was no longer working on my Z4 and I decided to upgrade. I was frustrated and stressed about my phone not working but the manager, Arianna, was AMAZING! She was kind, patient and willing to work through it all with me. I will NEVER go to another AT&T store. She earned my loyalty today at her location! I would give 10 stars if I could.
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May 2025 by Belen Belen
The customer service I received from Elly at the AT&T store was excellent. She was attentive, personable, and genuinely wanted to ensure I was taken care of. It made for a much better experience.
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June 2024 by Tim Koukal
This store has experienced reps and are always helpful. This is the location I go to everytime, it's the best!
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June 2024 by Julie Smith
I had your best experience I’ve ever had concerning my phone. The young lady who helped me was absolutely wonderful and got everything taken care of, and I was out there with a happy smile on my face.
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June 2024 by Phillip Nieto
Larsen the manager helped me he was great helped me get a new phone for my son and got my wife a watch for only .99 cents monthly
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June 2024 by Tyler Kidd
Staff was very helpful especially Karina!!!
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June 2024 by Ryan Spears
Great service, thanks!
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May 2024 by George Ingraham
Thank you to the manager who assisted me today on helping me get into a new phone
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May 2024 by Robin Jugao
Great location. Thank you to the ladies who stayed late
