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February 2024 by ANGIE BOYLAND
SUPER HELPFUL AND PROMPT
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November 2023 by Christina Wilson
After dealing with our insurance company, a different tow company and getting nowhere I called Discount Towing. The service I received was top notch from the person who answered the phone tothe driver Shane. Both were was friendly and arrived really quickly . I will definitely call them if I ever need a tow again.
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November 2023 by Andrea M.
Friday night @5:30 pm of course during Rush hour Traffic I blow a tire ;( these guys provided Great service the tow guys boss came out also so he could use his truck to park further back to block the slow lane so my guy could safely load my car on his truck ! Scary cars flying by not slowing down made me so nervous for these guys . They got me safely to the Albertsons parking lot and changed my tire . I definitely tipped !!! These to guys were very professional and friendly and made sure I was safe and told me to get into his truck immediately when he showed up. They deserve five stars and more. I highly highly recommend. Ps if you see a tow truck on the side of the freeway specially, right here where there's hardly any room to be off the freeway move over and slow down . These guys deserve to go home at night..
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November 2023 by Kurt Roberts
I met EJ and Shayne through serendipity as i awaited my insurance company's towing vendor. They just happened to be passing by, they noticed my obvious need for an extraction and a tow, and they came to my rescue. However, I sent them on to their prior task because I was confident in my insurance company and their promise to send a different tow company. They cordially moved on and left me with a card in case I needed more help. Turned out that my insurance company failed to pull through. . . again, and I called the number on the card that Shayne had given me. Dispatch was awesome. Shayne and EJ were back on-site in 3 minutes. They expertly parked their wreckers and set up barricades to re-direct the shift-change rush-hour traffic on the blind curve. They had my car extracted in 15 minutes. They put me in a safe place, away from the traffic, and they came to get me when they were all loaded up. They offered some strategies for dealing with the insurance company, and they dropped my car and me off at home (as requested by me). We had a nice conversation when we got there. They were very pleasant in a moment of panic for me, and they turned a really distasteful situation into a pleasant experience. Call these guys, wherever you are. They are not under contract with any automobile association or insurance company, but if you call them directly, you can be re-imbursed by the club or the insurance co. Their pricing was WAY under the max that my club said they'd reimburse, and in the end, i waited a fraction of the time for Discount (the other guys never even showed up, even after claiming that they were on their way. . . from 60 miles away!). The wreckers at Discount are new and work perfectly. The guys were professional and efficient and happy. They clearly were proud of their work (one was in training, and he was very proud of his work and his recent move up to this equipment. The other was the trainer, and he was very pleased with his pupil's progress). They were a great team and they were clearly very interested in spreading their knowledge with the rest of their company.Services: Special vehicle towing
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November 2023 by Francis Kirunyu
Exceptional great service, highest degree of professionalism. The rates are incredible. Keep it up. EJ and Joe kudos for the great jobService: Special vehicle towing
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November 2023 by Alenka Mali
Super nice guys and incredible service. They towed our old RV out, generous and on time! Thank you ??
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October 2023 by Charity Moniz
Maggie's customer service is above and beyond! Moving forward, I will definitely be using your services and referring folks to your business because of this. Thank you!
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April 2023 by Carl Johnson211
They showed up in less than 20 minutes and helped me get into my locked car. What a night it was but glad they helpedService: Car lockouts
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March 2023 by ChoZen Lifestyle
They were very helpful and were able to prevent insurance company from removing my vehicle before I collected my personal items saving me a lot of time. Great service all around!Service: Car towing
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March 2023 by matisse vandoorn
Desmond was outstanding!! He was fast and professional. Great service. Friendly driver.
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March 2023 by Chris L.
They were fast to the location. Zach was excellent at making me feel comfortable with what has happening and where we were going with my car. Super friendly and kind. Great experience; And not often do people say that about towing in general. Thank you!
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December 2022 by Katelyn Breault
EJ was great! Very friendly and helped me get on my way for as low a price as possible.Services: Car towing
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October 2022 by Miranda Castro
Hands down, the best towing company I’ve ever worked with!!! Maggie and EJ were the two who assisted us and I truly can’t rave enough about how amazing these two individuals were to work with. This was my first accident ever, so I was an emotional wreck. I had just picked up my special needs daughter from school who was not feeling well, I was also not feeling well and I just wrecked my Tahoe. My OnStar called Ron May Towing (worst experience ever, DO NOT USE THEM!) That rude driver arrives, looks, makes a call and then tells me NO, we’re refusing this tow. He said you don’t have very good insurance! (I have full coverage progressive). So he drives off… I’m in shock, my daughter is shook and Im holding back tears. I google Discount Towing, I take a deep breath and call. Maggie(angel in disguise) answers. I explained my situation, tell her what had just happened with the last tow company who left me there without help. I’m holding back tears and she stops me, calms me down, talks me through it and said hold on, let me make a call, we’re going to get you taken care of! She gets back on the phone assured me I was going to be ok, she said I’ll have a driver to you in the next 5min. Before hanging up she made sure my daughter and I were ok. EJ showed up and was the kindest man. He apologized for the previous tow company and said not to worry he will take care of us. He hooked up my car and had me safely on my way in 20min. This has been the best experience and I’m forever grateful for Discount Towing. Thank you!!!Service: Special vehicle towing
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September 2022 by jace mccain
Kage arrived to pick up my vehicle in a very clean professional truck and prior to his arrival he contacted me by text and by telephone to keep me updated on his expected time. Kage Took care in loading my vehicle and was great on communication .I highly recommend this company and driver.Service: Special vehicle towing
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August 2022 by Michael Kundu
For Tesla owners, these guys are definitely the ones to pick! I had a brand new Tesla M3 with dead battery issues after coming back from a trip: EJ was training in you staff member, named Jose, and I was absolutely blown away by the level of professionalism, the knowledge, and the care they took with my wife's new vehicle, as they determined how to best tow the car back to Tesla for service.Their excellent customer service skills even had them bringing out another way towing vehicle, operated by Michael, because they assessed that the first towing method would not work. At the end of the game, my vehicle was loaded without any issues, and just went on the way to the service center – I will definitely be using these guys again for my next local towing service!Thank you EJ, Jose, and Michael!Service: Local hauling
