Gerber Collision & Glass

Most Recent Comments

• June 2025 by John Michael Prince
  I loved being able. To
  Say. Goodbye😭😭
  Without judgement.🏅
• March 2025 by Staci Shannon
  They have been amazing during this crazy time for me.b
• February 2025 by Tanya Puente
  Working with Gerber collision and glass in Marysville so far has been less than satisfactory! While I do receive messages twice a week regarding my truck, I can never get any direct answer to a single question. They have had my truck for TWO months now, when I ask for an ETA I’m only told “I don’t know” or “there is still no ETA”. They finally got the parts and when I asked how long it will take to do the work I was told “maybe by April…” that means it’s gonna take a total of FOUR months to fix a front wheel?!?
  I had my insurance adjuster call, someone at the shop told them it would be done in 4 days… I was never told this so I called after the adjuster to verify and all I was told was “I don’t know anything about your truck so I can’t tell you when it will be done…” how does it take 4 months to fix ONE wheel? Even if it takes 2 months to get all the parts, how does it take another 2 to fix it? And why is it when I call/text to get updates not a single person in the shop can answer my questions?? The texting is supposed to provide updates and answer questions, but in 2mon I haven’t been able to get any clear answers! Then someone tells my insurance it will be done in 4 days, but when I call the shop no one knows?!? I’m a single parent with no car for 2 months already, and supposedly for another 2. It would be nice to get a STRAIT answer on what the hell is going on with my truck!
• January 2025 by Thomas Boyce
  Good people and communication!
• December 2024 by Carlotta Davis
  My car is back and looks amazing!!!
  Thank you Gerber the receptionist Barbara helped calm my anxiety with the whole situation and Kelli was amazing when i arrived she explained everything as we did the walk around check & that there may be other internal damage which the estimate was pretty much on point to the original total but the team kept me informed & at ease!!!
  I honestly was worried about all the negative reviews on all collision shops but Gerber was amazing and i would definitely recommend them to family & friends
• November 2024 by Jeanine Joi De Guzman
  Perfect job on our repairs thank you... highly recommend shop Kelly & the staff were awesome from start to finish!
• November 2024 by Brandon Kearney
  tried to call to see how much a replacement for my windshield would be and they couldn’t figure out if they could help me out or not
• August 2024 by Ron Lawson
  Havingʻ yo make a region to change churchs
  After 20 +ÿear.
  No reason my neighbor goes there.
  Not till Sept.
  
  I plan on moving soon
  U
  had s lot of stufg fgffffton jim
• July 2024 by Marcus Harkins
  Update on my previous post below. I have yet to hear back from the General Manager, Jared Delgado. Seems as if they’re are trying to ignore me in hopes that they don’t have to repaint the bumper. The lack of customer satisfaction and professionalism is astonishing. I will report every week with an update until I hear back from them just to show how long this process takes. I should add that we have been dealing with them since April! THREE MONTHS! Thats unacceptable.
• September 2023 by Robert Pahlow Jr
  Nice folks. Happy with their work.
• June 2023 by sabashtin torttelly
  Took 4 attempts of contact to send over an estimate to insurance. Then once it finally was sent over the estimate was different than what I was given. It was over complicated for something that should be simple.
• May 2023 by Corey
  Took 4 attempts of contact to send over an estimate to insurance. Then once it finally was sent over the estimate was different than what I was given. It was over complicated for something that should be simple.
• April 2023 by Aubrey Morck
  Having a damaged car is never fun. Gerber Collision in Marysville made the process easy. They were super transparent about the cost and time it would take to repair my truck. They took the care to explain the initial quote and the damages. Plus, made it understood there could be more damage found once it was taken apart. Updates to damages and costs were thorough and timely. Super happy with the service provided.Five Stars *****Services: Painting
• March 2023 by Charles Herring
  Gerber collision is always the best, far and above all, of their competition . Very professional, very knowledgeable and friendly. They are the real good hands people they take care of you and your vehical.
• March 2023 by Kathy Angvik
  I was very impressed with their care and courtesy. The work was done well in a timely fashion.