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June 2023 by sabashtin torttelly
Took 4 attempts of contact to send over an estimate to insurance. Then once it finally was sent over the estimate was different than what I was given. It was over complicated for something that should be simple.
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May 2023 by Corey
Took 4 attempts of contact to send over an estimate to insurance. Then once it finally was sent over the estimate was different than what I was given. It was over complicated for something that should be simple.
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April 2023 by Aubrey Morck
Having a damaged car is never fun. Gerber Collision in Marysville made the process easy. They were super transparent about the cost and time it would take to repair my truck. They took the care to explain the initial quote and the damages. Plus, made it understood there could be more damage found once it was taken apart. Updates to damages and costs were thorough and timely. Super happy with the service provided.Five Stars *****Services: Painting
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March 2023 by Charles Herring
Gerber collision is always the best, far and above all, of their competition . Very professional, very knowledgeable and friendly. They are the real good hands people they take care of you and your vehical.
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March 2023 by Kathy Angvik
I was very impressed with their care and courtesy. The work was done well in a timely fashion.
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December 2022 by Jaimee Castro
If I could leave a zero star review I would. Don't trust them to keep your vehicle safe while in their possession. My uncles truck was stolen from their lot. The person rammed through the gates and this business is accepting no liability for it.
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December 2022 by Jennaka Rowland
My dads truck was stolen from their lot after they “fixed” his passenger side door. The thief broke into their lot, broke the passenger side door handle (that was “fixed”), and drove the truck though a chain-link fence. The truck was found 3 days later with at least $15-20k in damages. Gerber is not accepting responsibility for any of the damages to the truck even though the truck was parked inside their locked fence. The security cameras at the facility are old and have horrible quality. The worker said that the truck was going to be put into a garage overnight, but the truck was “too big” to fit in it, even though they have huge shop bays that would have fit it perfectly fine. They need to accept full responsibility for all of the damages and will be taken to court for this. Unbelievable.
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January 2022 by Daniel D
They pinched my video cable which caused a small electrical fire in my dash. The paint job didn’t come out that well it looks like an orange peel on the outside. My reverse light switch/boat trailer lights they couldn’t get the clip back in for that I had to do that myself. took me about two hours
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January 2022 by Adam Swanson
They missed a scratch when doing the original quote and then it was a month till we could get the paint done besides that theu do there job well
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November 2021 by Michael Ruiz
I only got a estimate so far and it was quick and easy. Covid safety was a priority
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September 2021 by Danny Vigliaturo
Today's service takes five to seven but they do pretty good work
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August 2021 by Brad G (Brad G)
My experience with Gerber was an extremely positive one. I very much appreciated the communication from Harper as he kept me informed during the entire process of having my truck repaired and it was even done ahead of schedule. I can't thank them enough for the quality of work done and the high level of customer serviceService: Body & Trim
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August 2021 by erika Mertens
Don't ever go to these guys for anything. Two days after them having my car they sent an email stating it'll take one week till they're done. The next day they send an email stating it's all done, 45 minutes before they closed on a Friday. They then expected us to pick it up before closing, not considering normal people are at work. After that trouble, we picked up the car later and found a big crack in our windshield that they neglected to tell us about. I had to call multiple times, with them not returning my calls. Finally I took the car in, they looked at it and said let us talk about it and see what we can do. Almost an entire week went by with no word, so I called again. They said they would call me back, but never did. So I called again, they then said the crack was previously there even though they didn't mention it in the beginning report and that we would have to pay $1400 to fix it. The crack was never there and when I argued with the guy he hung up on me.Service: Body & Trim
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August 2021 by Erika Mertens
Don't ever go to these guys for anything. Two days after them having my car they sent an email stating it'll take one week till they're done. The next day they send an email stating it's all done, 45 minutes before they closed on a Friday. They then expected us to pick it up before closing, not considering normal people are at work. After that trouble, we picked up the car later and found a big crack in our windshield that they neglected to tell us about. I had to call multip
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August 2021 by Erika M.
Don't ever go to these guys for anything. Two days after them having my car they sent an email stating it'll take one week till they're done. The next day they send an email stating it's all done, 45 minutes before they closed on a Friday. They then expected us to pick it up before closing, not considering normal people are at work. After that trouble, we picked up the car later and found a big crack in our windshield that they neglected to tell us about. I had to call multiple times, with them not returning my calls. Finally I took the car in, they looked at it and said let us talk about it and see what we can do. Almost an entire week went by with no word, so I called again. They said they would call me back, but never did. So I called again, they then said the crack was previously there even though they didn't mention it in the beginning report and that we would have to pay $1400 to fix it. The crack was never there and when I argued with the guy he hung up on me.
