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February 2024 by Scott Otto
Great service
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February 2024 by Roxi Knowlesrichardson
Taxes can be monotonous! Love how H and R Block (Al Martinex) and staff keep it real, assist with my children as needed and know their stuff. Accurate taxes, friendly and flexible reception always noted!
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February 2024 by Krystle Cox
Mary was very knowledgeable and friendly!
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August 2023 by C N
Your prices are absolutely ridiculous. I paid 400$ for barley 20 mins of the “tax professionals” time who was also late 15 mins to my appointment. I was told at this appointment on April 20th, that I was pre approved for Washington states family tax credit. I ended up having to call them today and found out my application is still pending. It hasn’t even been approved yet. So to top it all off I got told false information. I have been using this services for the last 6/7 years. And this was by far the absolutely worst experience with you. I will no longer be using H and R block or any other company like this. You’ve finally pushed me to learned to do my own taxes.
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August 2023 by Andrew M.
Good lord I wish I could give 0 stars! Last year was my first full year living in Washington, after going through our taxes at the beginning of the year, my wife and I were quite surprised we owed over $5 grand! It is what it is, this is my problem. After consulting with this place, they told us to make some changes on our forms to not have to pay for the following year. July comes and we check in to see if we're on pace to not pay for next year. To our surprise, we are told we are on pace to owe just under 4 grand. Apparently some miscalculations on their part to correct our situation made things just 20% better. How are the people who are suppose to be perfect make this big of a mistake?Like I said, 0 stars.
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March 2023 by Scott Faries
Not cost friendly and doesn't respect retired military.
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March 2023 by Kurt Miller
Very good and reliable tax preparation been going to Block for years!
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March 2023 by Tina Dye
My taxes were not done when promised and my appointment was ignored in favor of walk in clients
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May 2022 by Lalaine Fajardo
First of all, I booked an in-person appt online, then last minute was told I can only do a drop off. That was fine. 6 weeks later, I'm finally hearing from my tax pro. I called and sent her emails a couple of times, no response. She did call me back and I politely verbalized my frustrations. I was not rude or nasty at all. But Instead of apologizing for the inconvenience, she became defensive, saying how they have lack of staffing and how overwhelmed she is working 10-11hrs/day etc. She was not sorry at all! I took my business somewhere else, where I can be treated with respect and in a professional manner. Not going back to this place again.
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May 2022 by Jose Gonzalez
Mary is the reason, top notch customer service. That's why I came back this year and will continue to do so.
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May 2022 by Syl Keene
Service is straightforward and quick and Mary McMinn is very easy to work with and seems very trustworthy.
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May 2022 by Shery Preston
We love Albert Martinez. We trust him and always enjoying seeing him.
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May 2022 by Pam Wallinger
I have been using H&R Block for a few years now. So right now I don't intend to change.
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March 2022 by Michael b
Between the receptionist and my "tax pro" I had the worst experience in 5 years of working with H&R block! I specifically told the lady I wanted the advance/loan and she called it a loan a moved passed the section to apply, before the end she didn't review my decisions with me and explain my choices. She is too old to be working in this field. I really am disappointed ? Her name is Mary McMinnville, EA. Avoid booking with her at all costs. She was kind, but obviously frazzled and said as much at the end of the appointment.
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February 2022 by Pete Childs
Albert martinez was professional, patient, informative, helpful, confident, experienced... I left your office feeling I got the best return possible thank u so much for doing such a great job
