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November 2025 by Cedar Pardee-Lewis
I came in today and had a very seamless experience doing an online order exchange! It was so much easier than I imagine it would've been trying to do the exchange on my own. The store was also very clean and organized! Thanks so much to the cashiers as well as Jen (manager on duty I believe) who helped me. I didn't catch the names of everyone who helped me but I came in around noon, so please pass along praise to the cashiers working then :)
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October 2025 by Miriam Olvera
Great assistance!
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July 2025 by MindfulLiving Bellevue
Entire store 50% off or more 4th of July sale!!
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May 2025 by Whitney
Jennifer, the sales associate, was phenomenal. She made my husband and I feel so comfortable and it was easy to let her take the lead and find us outfits for an event we had. She was so kind and energetic! A thousand thank you's to her! We'll be back for sure.
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September 2024 by Celia Barnett
I was able to return an item with ease
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August 2024 by Robert Koch
We took our eight year old grandson for his first blazer/suit. The attention and service he received was, just awesome. What an experience for a young person.
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July 2024 by Chirag Warty
Stylish and Affordable Fashion. The store offers a fantastic shopping experience for anyone looking to update their wardrobe with stylish and affordable fashion.
Product Variety and Quality:
The store features a wide selection of J.Crew's classic and trendy apparel, including everything from casual wear to business attire for men, women, and children. The quality of the clothing is excellent, reflecting the brand’s commitment to high standards. Whether you're looking for a crisp button-down shirt, a chic dress, or comfortable jeans, J.Crew Factory has something to suit your style.
Affordability and Value:
One of the standout features of J.Crew Factory is the significant savings. The store offers great discounts on a range of products, making it easy to find fashionable pieces at a fraction of the original price. The value for money is impressive, allowing you to get more for less without compromising on style.
Store Atmosphere:
The atmosphere in the J.Crew Factory store is clean, organized, and inviting. The layout is user-friendly, making it easy to browse through different sections and discover new items. The displays are well-maintained, and the store is well-lit, creating a pleasant shopping environment.
Customer Service:
The staff at J.Crew Factory are friendly and attentive. They are knowledgeable about the products and are always ready to assist with finding sizes, styles, or providing fashion advice. Their helpful and courteous service enhances the overall shopping experience.
Location and Accessibility:
Located within the Seattle Premium Outlets, the J.Crew Factory at Tulalip is easily accessible and offers ample parking. Its proximity to other stores and dining options makes it a convenient stop during a day of shopping.
Overall Experience:
My experience at the J.Crew Factory at Tulalip was very positive. The combination of stylish clothing, great deals, and excellent customer service made it a worthwhile visit. Whether you're refreshing your wardrobe or looking for specific pieces, J.Crew Factory is a great place to find fashionable, high-quality items at affordable prices.
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June 2024 by Sarabdip Kaur
Still expensive n now jewellery all made in china which is sold expensive
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October 2023 by biren gajiwala
Nice stuff
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October 2023 by Hanne Brahim
Great customer service! Rene was wonderful!
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February 2023 by Bill Kilcullen
My wife loved the selection and value here. They were slightly under staffed but service was good and staff very helpful too.
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January 2023 by Keshaw K. Sinha
Good place for shopping with discount always.
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October 2022 by Angel Garcia
The staff was very kind and helpful...
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October 2022 by Eric Groenig
Good place great customer service
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October 2022 by Elizabeth A.
I just recently discovered J. Crew and I absolutely love their clothing! Perfect for comfortable and attractive professional wear. They do a teacher discount(!), so make sure to bring in your school ID or a picture of it and they will give you 15% off.
